Company Description Biyani Technologies is a leading software development company providing software consultancy and solutions to educational institutes, colleges, schools, and industries. Our company serves as a one-stop shop for all kinds of educational software and automation requirements. We are committed to delivering high-quality solutions that meet the specific needs of our clients, enhancing operational efficiency and educational experiences. Role Description: This is a full-time on-site role for a Dedicated Client Support professional, responsible for delivering outstanding customer service. The role involves communicating with clients, managing client expectations and addressing client concerns to ensure customer satisfaction. The role also involves engaging with clients to improve their overall customer experience with our products and services. Key Responsibilities: Establish and maintain effective communication with clients. Respond promptly to client inquiries, concerns, and issues. Keep clients informed about the status of their requests or issues. Collaborate with other teams, if necessary, to address and resolve complex problems. Develop a deep understanding of the products or services offered by the company. Knowledge of SQL – Server MS Office is must Required Skill set: Strong analytical and problem-solving skills Excellent written and verbal communication skills Experience in providing technical support to customers Ability to work under pressure and meet deadlines Comfortable with working in a team and also able to work independently with minimal supervision Multitasking Qualification: Any degree / diploma in computers. Show more Show less
Company Description: We Biyani Technologies is a well-established ISO Certified, 17-year-old software product development Company with more than 1800 customers across India and International. We have many government, semi-government, and private organizations, SMBs as our esteemed customers. We keep on adding new software products like the latest technology Mobile App, etc to our offerings every year. Responsibilities This is a full-time on-site role for a Sales Manager. The Sales Manager will be responsible for managing the sales team, creating and executing sales plans, delivering sales targets, building relationships with customers, generating new leads, building sales reports, and communicating with senior leadership. Only male candidates can apply. Key Responsibilities: Achieve growth and hit sales targets by successfully managing the desired sales. Work out to implement a strategic business plan that expands company’s customer base and ensure its strong presence in the assigned area. Understand Customers needs, promote and demonstrate the company products to clients. Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs. Provide daily, weekly & monthly sales report, field activity and communicate data to superiors. Build market position by promoting, developing, defining, negotiating, and closing sales requirements. Required Skill set: Proven track record of delivering sales targets and managing sales teams. Excellent communication, negotiation, and customer relationship management skills. Experience with software sales and in-depth knowledge of the software industry. Ability to build and execute sales plans, and experience creating sales reports. Ability to work collaboratively in a team-oriented environment with a positive attitude. Experience with education sector sales is a plus. Strong analytical skills and ability to think creatively in order to develop innovative solutions. Qualifications: Bachelor's / Master’s degree in Business Administration, Marketing, Sales, or related field What We Offer: Competitive salary with performance-based incentives. Opportunity to lead a growing sales team in a tech-driven organization. Dynamic and collaborative work environment. Learning and development opportunities for career growth. Package:- 2 LPA - 3 LPA