We are seeking a dedicated and customer focused Customer Care Executive to join our support team. The ideal candidate will be responsible for handling customer inquiries , resolving complaints and providing a high level of service to ensure customer satisfaction and loyalty. Key Responsibility Handle inbound and outbound customer calls in a professional manner. Resolve customer issues and complaints promptly and efficiently. Maintain up-to-date knowledge of products, services, and company policies. Escalate complex issues to appropriate departments as necessary. Document all interactions and maintain accurate customer records. Provide feedback on recurring customer issues to help improve processes. Meet performance metrics such as response time, resolution rate, and customer satisfaction.

Job Description: We are seeking a motivated and well-spoken Tele-calling Executive who is fluent in English to join our team. The ideal candidate will be responsible for connecting with potential or existing customers to inform them about our products/services, answer queries, and generate interest. Key Responsibility Make outbound calls to prospective customers. Explain products or services and address customer inquiries. Maintain call logs and update customer information accurately. Follow up on leads and ensure consistent communication. Meet daily/weekly/monthly call and conversion targets. Key Skills: Fluency in English (mandatory) – both verbal and written. Excellent communication and interpersonal skills. Confidence in speaking with clients over the phone. Basic computer knowledge (MS Excel, Word, Copy Paste tools, etc.) Patience and ability to handle pressure. Positive attitude and self-motivated. Interested candidate can send there resume @9088200195