Biomedical Engineer (CR/DR)

Job Description

Biomedical Engineer (Customer Support Engineer) CR/DR We are looking for a Biomedical candidate who should have basic knowledge of X-ray machines along with min one year of work experience/freshers. Should be able to handle the equipment's breakdown calls, Preventive Maintenance, Installations and service Revenue Follow-up. Note: Candidate should be ready to travel anytime (fieldwork) for the allocated regions. Responsibilities: Reporting to Regional Service Manager & General Manager Service  Manage Breakdown calls in the assigned territory for the MIF.  Attain quick response time and reduce the downtime.  Carry out installations of new machines as per the commitment and impart training to customer for optimum use of the equipment.  Acquire after Service Contract such as CMC & AMC in the assigned territory.  Provide Preventive Maintenance for the MIF under warranty & Service Contract so as to reduce repeated breakdown calls and improve performance of the units.  Updating of service records on SIMS/CRM.  Ensure proper updating of service records on SIMS/CRM by the regional service team.  Creating Installation records.  Manage proper delivery of service parts to customer and send back defective parts.  Adhoc work given by HOD Job Type: Full-time Pay: ₹22,000.00 - ₹27,000.00 per month Benefits: Cell phone reimbursement Health insurance Paid sick time Paid time off Provident Fund Schedule: Day shift Supplemental Pay: Overtime pay Performance bonus Yearly bonus Work Location: In person