Billing Team Leader

As a Billing Team Leader at Cyncly, you will play a crucial role in overseeing the newly formed Global Billing team that services 23 countries worldwide. Your responsibilities will include: - Overseeing the day-to-day operations of the global billing team. - Providing support for sales forecasting. - Assisting in global projects aimed at enhancing processes. - Reviewing, approving, and issuing accurate invoices. - Generating and issuing credit memos. - Resolving any billing issues promptly. - Collaborating closely with CS teams and Sales to ensure precise billing. To excel in this role, you should have: - Previous experience in a processing/administrative or billing role. - At least 3 years of experience managing a team. - Familiarity with handling multiple currencies. - Ability to manage high volumes effectively. Additionally, the following skills are required: - Proficient in English; knowledge of other languages is advantageous. - Strong time management and prioritization skills. - Capability to work with a geographically dispersed team across different time zones. - Proficiency in Microsoft Office tools such as Excel, Teams, and PowerPoint. - Keen attention to detail. - Service-oriented mindset. - Excellent written and verbal communication abilities. Cyncly is a global company that values collaboration, humility, and respect among its 2,300+ employees worldwide. We foster a supportive and nurturing environment where expertise is recognized, and quality is prioritized without compromising others. Our belief in flexible and autonomous work settings encourages continuous employee growth. We champion diversity of experience and skills, as we believe it is the key to innovation and excellence. Therefore, we invite applicants from all backgrounds to apply for our roles. Join us at Cyncly, where teamwork, industry leadership, and customer dedication drive our collective success.,