Work Dynamics
What this job involves
Transforming to the Workplace Team of the future
- Commitment to deliver the best level of service every time through obsessive level of attention to detail
- Ensures resets back to agreed format, including owning Client's Clear Deck policy / Lost property process as per enactment and associated reporting
- Proactive checks to agreed schedule, reviewing ping reports from with a proportion after business hours so Occupants come back to refreshed and clean workspace
Client/Stakeholder Management
(in support of the Site lead)
- Comply with all requirements of the Client contract and meet or exceed Key Performance Indicators
- Deliver an exceptional quality of service to the Client, as reflected by Client feedback
Operations Management:
- To Assist Reporting Manager for the smooth running of operations.
- Keeping track of all PO, invoices, payments and expenditures, including payroll, purchase orders, invoices, statements, etc.
- Should have in depth knowledge in Invoice validation, accounting process & able to resolve invoices hold cases.
- Sound knowledge in chart of accounts (COA) while preparing the PO's & invoice processing.
- Collecting various monthly information/reports from internal stake holders.
- Payment tracking from Oracle & update to respective stake holders.
- Able to do vendor reconciliation with vendor balance confirmation & NDC documents.
- Maintaining historical records.
- Continuing to improve the accounts payable process.
- Sound knowledge in accruals / provision end to end process.
- Able to do GL reconciliation & find out the gaps between monthly budget vs actuals, if any discrepancy.
- Preparation of Cost center & facility wise Budget exposure.
- Keeping records in details & cross- check in audit view point.
- Responsible for monthly closing and preparation of monthly, quarterly, and year-end financial statements.
- Preparation of creditors ageing report.
- Adherence to GST process
- Ensure strict compliances with respect to MSME vendor -invoicing and payment on time
Sound like you To apply you need to be:
CANDIDATE SPECIFICATION: KEY SELECTION CRITERIA
Ideal Experience
- Excellent verbal and written communication skills as well as presentation skills
- Able to adapt in a fast-paced working environment and versatile in meeting client changing needs and requirements
- Strong analytical, organization and administration skills, Strong PC skills
- A minimum of 2 to 5 years in the facility management industry/hospitality industry with a Bachelor's degree
- An added benefit would be a Bachelor's degree in facilities management, building, business or other related field; however, this is not a must.
Critical Competencies for Success (with corresponding I am JLL behaviours)
Client Focus & Relationship Management I Value my Customers
- Demonstrates proactive & professional approach to customer service and stakeholder engagement
- Has a natural hospitality-orientated communications acumen
- Ability to interact with a wide range of client staff, including senior levels
- Ability to manage conflict and balance between client and firm requirements
- Has a customer service oriented attitude
Program Management & Organizational Skills I Am Proactive
- Excellent planning & organizational skills to prioritize work and meet tight deadlines
- Proven ability to manage multiple and complex operational matters on a daily basis
Problem Solving & Strategic Thinking I am Innovative
- Capacity to deal with ambiguity and solve complex problems effectively
- Analytical, proven ability to solve problems using a quantitative approach
- Proven ability to employ holistic approaches and looks at long term solutions
Other Personal Characteristics
- Detail focused and proactive in nature
- Self-motivated
- Exhibits honesty & trustworthiness
- Open to new ideas & willing to challenge status quo
- Works well with diverse teams from various countries/cultures
KEY STAKEHOLDERS
Management StaffClient RepresentativesClient Occupants / End-usersVendor Staff
DIRECT REPORTS
TBC
INDIRECT REPORTS
TBC
REPORTING TO
Workplace Finance Lead
What we can do for you:
At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.Apply today!
