Billing Executive

Job Title: Billing Staff – Ticketing

Eligibility:

Qualification: Any Degree / B.Com

Experience: Fresher / Experienced

Gender Preference: Female

Skills Required:

• Basic computer knowledge
• Experience with billing/POS systems (preferred)
• Good communication skills (English, Hindi, and local language)
• Customer handling skills

Job Description

The Counter Staff – Ticketing is responsible for managing the entry ticketing operations at the amusement park. The role includes issuing tickets, handling customer queries, managing payments, and ensuring a smooth and friendly entry experience for all visitors.

Key Responsibilities

1. Ticketing & Billing Operations

• Issue entry tickets using the POS/billing system.
• Handle cash, card, UPI, and other modes of payment accurately.
• Ensure all transactions are recorded properly and tallies at the end of the shift.
• Maintain cleanliness and readiness of the ticket counter area.

2. Customer Service

• Greet visitors and assist them with ticket-related queries.
• Provide information about rides, pricing, offers, and park guidelines.
• Handle customer concerns politely and escalate issues when necessary.
• Maintain a professional and friendly approach at all times.

3. Entry Management

• Manage visitor flow to ensure smooth entry during peak hours.
• Verify tickets and guide customers to entry points.
• Assist in crowd control and ensure safety protocols are followed.

4. Coordination & Reporting

• Coordinate with the operations team, security, and management for daily ticketing requirements.
• Prepare daily collection summaries and hand over cash to authorized personnel.
• Report system issues or customer concerns to supervisors promptly.

Preferred Skills & Qualities

• Experience in ticketing, front office, billing, or customer service is an added advantage.
• Ability to work under pressure during weekends/holidays.
• Good attitude, patience, and confidence in handling guests.

Job Types: Full-time, Permanent, Contractual / Temporary
Contract length: 6 months

Benefits:

• Paid time off

Work Location: In person