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12 Job openings at Bikat Adventures
Sales Executive

Gurugram, Haryana, India

2 years

Not disclosed

On-site

Full Time

We are not hiring salespeople, We’re hiring Sherpas. ( Not the ones who carry bags. Ours carry conversations, confidence, and just a little bit of charm. ) 🗺️ Your Trail Map (What you’ll do): Talk to people. Lots of them. Especially the ones dreaming about mountains. Help them pick the trek that’s just the right level of crazy . Chase leads, close bookings, throw high-fives (virtually). Turn “maybe” into “booked” faster than you can say Kedarkantha . 🧗 The Ideal Climber (That’s you, maybe): Loves the outdoors—but also secretly loves Excel (a rare species, we know). Can explain the difference between moderate and difficult trek — and sell both. Fluent in Hindi & English (bonus if you charm in either). Has the patience of a monk and the hunger of a wolf. 2+ years in sales preferred. Bonus: Trekker brain. Sales heart. Weekend-ready energy. If you think selling a Himalayan experience needs more soul than scripts—this is for you. 📍 Location: Gurgaon (onsite) 💰 CTC: ₹6 LPA 👉 Think you’ve got the grit? 🔗 Apply here [https://forms.gle/1thPo8jnkn6qkysa8] #Hiring #SalesJobs #BikatAdventures #JoinTheTribe #ToughIsWorthIt #SalesWithAltitude #GurgaonJobs #Sales Show more Show less

Sales Manager

Jaipur, Rajasthan, India

3 years

None Not disclosed

On-site

Full Time

Sales Manager Location: Gurugram Salary: Up to ₹9 LPA (based on experience) Experience: 2–3 years in a sales manager role in the travel or hospitality sector About Bikat Adventures Bikat Adventures is a leading experiential adventure travel company specializing in trekking and mountaineering expeditions across the Indian Himalayas. Our mission is to make the outdoors accessible, safe, and educational for all levels of adventurers. Role Overview We are looking for a result-oriented Sales Manager to lead and grow our B2C sales team. The ideal candidate has prior experience in the travel or hospitality sector and is capable of managing a high-performing team, driving revenue, and maintaining customer satisfaction. Key Responsibilities Lead and manage a team of 10 or more sales executives. Define and implement sales strategies to achieve monthly and quarterly targets. Monitor lead pipelines and ensure timely follow-ups and closures. Train new and existing team members on sales techniques and product knowledge. Coordinate with the marketing and operations teams to streamline communication and processes. Track sales KPIs and prepare regular performance reports. Candidate Requirements Minimum 2–3 years of experience in a managerial sales role in the travel or hospitality industry. Proven experience in team leadership and target-driven environments. Strong understanding of the travel sales cycle and customer behavior. Excellent verbal and written communication skills. Ability to work collaboratively across departments. Familiarity with CRM tools and sales performance tracking systems. Compensation and Benefits Competitive salary up to ₹9 LPA, depending on experience Performance-based incentives Opportunity for professional growth in a fast-scaling organization Travel benefits for company-led expeditions and treks

Sales Manager

Gurugram, Haryana, India

3 years

None Not disclosed

On-site

Full Time

Sales Manager Location: Gurugram Salary: Up to ₹9 LPA (based on experience) Experience: 2–3 years in a sales manager role in the travel or hospitality sector About Bikat Adventures Bikat Adventures is a leading experiential adventure travel company specializing in trekking and mountaineering expeditions across the Indian Himalayas. Our mission is to make the outdoors accessible, safe, and educational for all levels of adventurers. Role Overview We are looking for a result-oriented Sales Manager to lead and grow our B2C sales team. The ideal candidate has prior experience in the travel or hospitality sector and is capable of managing a high-performing team, driving revenue, and maintaining customer satisfaction. Key Responsibilities Lead and manage a team of 10 or more sales executives. Define and implement sales strategies to achieve monthly and quarterly targets. Monitor lead pipelines and ensure timely follow-ups and closures. Train new and existing team members on sales techniques and product knowledge. Coordinate with the marketing and operations teams to streamline communication and processes. Track sales KPIs and prepare regular performance reports. Candidate Requirements Minimum 2–3 years of experience in a managerial sales role in the travel or hospitality industry. Proven experience in team leadership and target-driven environments. Strong understanding of the travel sales cycle and customer behavior. Excellent verbal and written communication skills. Ability to work collaboratively across departments. Familiarity with CRM tools and sales performance tracking systems. Compensation and Benefits Competitive salary up to ₹9 LPA, depending on experience Performance-based incentives Opportunity for professional growth in a fast-scaling organization Travel benefits for company-led expeditions and treks

Customer support and sales team

Gurugram, Haryana

0 years

None Not disclosed

On-site

Not specified

Work With Bikat Adventures India’s First Adventure Based Learning Organization High Altitude Himalayan Treks Skiing Courses Mountaineering Expeditions Kayaking Courses High Altitude Cycling Expeditions Wildlife Explorations Hi There, Welcome to Bikat Adventures If you are on this page, you are most likely exploring the possibility of working with us. Here is all you need to know. Bikat Adventures began in the year 2010 with the aim of making the outdoors fun and adventurous. To us, the outdoors don’t just make for excellent playgrounds but also great classrooms where a lot can be learnt. And what better place to explore the outdoors than our very own India? We hold a wide range of activities around India and will be diversifying into other outdoor sports in the coming years. Our goal is simple: To nudge people out of their comfort zone one adventure at a time. 4 Customer support and sales team Customer Support Executive We are looking for an adept and affable Customer Support Executive to join our Customer Support and Sales Team in Gurgaon. In your role as a Customer Support Executive, you will essentially be the link between our trekkers and the ground team. A working knowledge of Hindi and English is mandatory for this role. Roles and Responsibilities: As our Customer Support Executive, you will be responsible for handling and responding to all booking/trek preparation queries, logistics related queries, collecting feedback from our registered participants and acting as a link between the customers and the Ground Team. This is a people-first role which would require you to switch between different mediums of communication throughout the day- WhatsApp, phone call, email. You will also be responsible for collecting and collating feedback from our participants after their treks and presenting it to the Operations Team in a timely manner. Skills: Since this position involves extensive interaction with people, excellent communication skills (Hindi and English) that allow you to inform, help and advise customers is mandatory for this role. Good listening along with people skills (patience, tact, politeness and diplomacy) are non-negotiable qualities we look for. Previous experience in a similar client facing role along with knowledge of the trekking industry would be added advantages. Why work with Bikat Adventures? Adventure Exposure: No matter what team you are in, we encourage our team members to take time off and explore the adventures we hold. We believe All Work and All Play makes for an exciting life. Freedom to Experiment: You have the freedom to conceptualize and experiment with new projects in your existing role and try your hand at new roles. We have had Content Writers become Assistant Trek Leaders, Designers become On-field Photographers and so much more. Good Work Life Balance Work is important but so is your life outside of it. We love watching our team members pursue passions and hobbies outside of work hours and go out of our way to help them in their learning journeys. No Hierarchy Here, everyone plays a role at a time. The CEO has become the belayer and the COO has been assistant to the Expedition Leader. We are not suggesting chaos where we don’t know who does what but we wear different hats as the situation demands and once you are there with a hat, you wear it with pride. No Micro-Management We do not believe in micro-management. It hampers creativity, dampens the spirit and makes for bad work culture. Once you are on a project, we encourage you to own it. And if you need any help along the way, we are always here. Excellent Growth Opportunity With freedom to experiment comes great exposure, learning and growth. Our people have grown from helpers to cooks to mountaineers, from content writers to heading marketing and communications, from designers to social media executives and so much more. What do we look for in our team members? Qualifications are important but qualities are non-negotiable. Humble Driven Passionate Team Player Curiosity to Explore and Learn A Keen Interest in the Outdoors Don’t see a role you are looking for? Write to us at [email protected] and tell us how you can be a good fit to the team.

Content Team

Gurugram, Haryana

0 years

None Not disclosed

Remote

Not specified

Work With Bikat Adventures India’s First Adventure Based Learning Organization High Altitude Himalayan Treks Skiing Courses Mountaineering Expeditions Kayaking Courses High Altitude Cycling Expeditions Wildlife Explorations Hi There, Welcome to Bikat Adventures If you are on this page, you are most likely exploring the possibility of working with us. Here is all you need to know. Bikat Adventures began in the year 2010 with the aim of making the outdoors fun and adventurous. To us, the outdoors don’t just make for excellent playgrounds but also great classrooms where a lot can be learnt. And what better place to explore the outdoors than our very own India? We hold a wide range of activities around India and will be diversifying into other outdoor sports in the coming years. Our goal is simple: To nudge people out of their comfort zone one adventure at a time. 3 Content Team On-field Writer We are looking for passionate On-Field Writers to join our growing Content Team. This exciting position offers the opportunity to go on some of the most extreme and remote treks across the Indian Himalayan Region (Himachal Pradesh, Sikkim, Ladakh, Jammu and Kashmir and Uttarakhand). If you are someone with itchy feet who loves to translate experiences into words and has an eye for detail, we would love to hear from you and have you on our team! Roles and Responsibilities: We are a learning-based organization and strive to create as much of an information database for any adventure sports enthusiast as possible. While on-field learning is extremely important, it is our attempt to provide as many written resources and create written informative guides for trekkers of all levels to refer to so they can make an informed decision about their outdoor choices. Creating content for adventure is not only about describing the generic beauty of the mountains but involves painting a true and unique picture of each trail/activity – recognizing and appreciating the individual personality of each fold in the big wide Himalayas. We have the position of an On-Field Writer because we believe the outdoors are best described when experienced first-hand. Authenticity in the narration and sharing of experiences is of utmost importance to make the outdoor community stronger, safer and more accessible. Being mindful of the tone, style of writing and structure representative of brand identity, it is the role of the content team to make our products speak for the brand. Skills: This position involves extensive travel across trekking routes of varying difficulty levels. Sound fitness is essential. Prior experience in trekking and mountaineering along with a fair bit of knowledge in mountain terminology are preferred. And, of course, the skill to articulate experiences to make them as informative, relatable and authentic as possible is mandatory. It is also important to be skilled at secondary research as well as gathering data of various kinds on-trail so as to equip our readers with correct Why work with Bikat Adventures? Adventure Exposure: No matter what team you are in, we encourage our team members to take time off and explore the adventures we hold. We believe All Work and All Play makes for an exciting life. Freedom to Experiment: You have the freedom to conceptualize and experiment with new projects in your existing role and try your hand at new roles. We have had Content Writers become Assistant Trek Leaders, Designers become On-field Photographers and so much more. Good Work Life Balance Work is important but so is your life outside of it. We love watching our team members pursue passions and hobbies outside of work hours and go out of our way to help them in their learning journeys. No Hierarchy Here, everyone plays a role at a time. The CEO has become the belayer and the COO has been assistant to the Expedition Leader. We are not suggesting chaos where we don’t know who does what but we wear different hats as the situation demands and once you are there with a hat, you wear it with pride. No Micro-Management We do not believe in micro-management. It hampers creativity, dampens the spirit and makes for bad work culture. Once you are on a project, we encourage you to own it. And if you need any help along the way, we are always here. Excellent Growth Opportunity With freedom to experiment comes great exposure, learning and growth. Our people have grown from helpers to cooks to mountaineers, from content writers to heading marketing and communications, from designers to social media executives and so much more. What do we look for in our team members? Qualifications are important but qualities are non-negotiable. Humble Driven Passionate Team Player Curiosity to Explore and Learn A Keen Interest in the Outdoors Don’t see a role you are looking for? Write to us at [email protected] and tell us how you can be a good fit to the team.

Marketing Team

Gurugram, Haryana

0 years

None Not disclosed

Remote

Not specified

Work With Bikat Adventures India’s First Adventure Based Learning Organization High Altitude Himalayan Treks Skiing Courses Mountaineering Expeditions Kayaking Courses High Altitude Cycling Expeditions Wildlife Explorations Hi There, Welcome to Bikat Adventures If you are on this page, you are most likely exploring the possibility of working with us. Here is all you need to know. Bikat Adventures began in the year 2010 with the aim of making the outdoors fun and adventurous. To us, the outdoors don’t just make for excellent playgrounds but also great classrooms where a lot can be learnt. And what better place to explore the outdoors than our very own India? We hold a wide range of activities around India and will be diversifying into other outdoor sports in the coming years. Our goal is simple: To nudge people out of their comfort zone one adventure at a time. 2 Marketing Team 01 Community Manager (Remote Possible) We are looking for a qualified Community Manager to join our Marketing Team. Ideally, you should be a ‘people person’ who can moderate offline and online conversations effortlessly. If you have excellent oral and written communication skills, are tech-savvy and experienced in Social Media, we would love to hear from you. Roles and Responsibilities: As our Community Manager, you will be responsible for setting and implementing social media and communication campaigns alongside the marketing team, respond to comments and queries in a timely manner, build relationships with customers, potential customers, influencers and industry professionals, and organize and participate in events to build community and boost brand awareness. You will essentially be the face and voice of our brand and should be able to efficiently manage all community related communications. Skills: Since this position involves extensive interaction with people, impeccable oral and written communication skills (in english) are mandatory for this role. A working knowledge of hindi and previous experience in a similar client facing role are added advantages. Why work with Bikat Adventures? Adventure Exposure: No matter what team you are in, we encourage our team members to take time off and explore the adventures we hold. We believe All Work and All Play makes for an exciting life. Freedom to Experiment: You have the freedom to conceptualize and experiment with new projects in your existing role and try your hand at new roles. We have had Content Writers become Assistant Trek Leaders, Designers become On-field Photographers and so much more. Good Work Life Balance Work is important but so is your life outside of it. We love watching our team members pursue passions and hobbies outside of work hours and go out of our way to help them in their learning journeys. No Hierarchy Here, everyone plays a role at a time. The CEO has become the belayer and the COO has been assistant to the Expedition Leader. We are not suggesting chaos where we don’t know who does what but we wear different hats as the situation demands and once you are there with a hat, you wear it with pride. No Micro-Management We do not believe in micro-management. It hampers creativity, dampens the spirit and makes for bad work culture. Once you are on a project, we encourage you to own it. And if you need any help along the way, we are always here. Excellent Growth Opportunity With freedom to experiment comes great exposure, learning and growth. Our people have grown from helpers to cooks to mountaineers, from content writers to heading marketing and communications, from designers to social media executives and so much more. What do we look for in our team members? Qualifications are important but qualities are non-negotiable. Humble Driven Passionate Team Player Curiosity to Explore and Learn A Keen Interest in the Outdoors Don’t see a role you are looking for? Write to us at [email protected] and tell us how you can be a good fit to the team.

Content Team

Gurgaon

0 years

INR 1.275 - 4.8 Lacs P.A.

Remote

Part Time

Work With Bikat Adventures India’s First Adventure Based Learning Organization High Altitude Himalayan Treks Skiing Courses Mountaineering Expeditions Kayaking Courses High Altitude Cycling Expeditions Wildlife Explorations Hi There, Welcome to Bikat Adventures If you are on this page, you are most likely exploring the possibility of working with us. Here is all you need to know. Bikat Adventures began in the year 2010 with the aim of making the outdoors fun and adventurous. To us, the outdoors don’t just make for excellent playgrounds but also great classrooms where a lot can be learnt. And what better place to explore the outdoors than our very own India? We hold a wide range of activities around India and will be diversifying into other outdoor sports in the coming years. Our goal is simple: To nudge people out of their comfort zone one adventure at a time. 3 Content Team On-field Writer We are looking for passionate On-Field Writers to join our growing Content Team. This exciting position offers the opportunity to go on some of the most extreme and remote treks across the Indian Himalayan Region (Himachal Pradesh, Sikkim, Ladakh, Jammu and Kashmir and Uttarakhand). If you are someone with itchy feet who loves to translate experiences into words and has an eye for detail, we would love to hear from you and have you on our team! Roles and Responsibilities: We are a learning-based organization and strive to create as much of an information database for any adventure sports enthusiast as possible. While on-field learning is extremely important, it is our attempt to provide as many written resources and create written informative guides for trekkers of all levels to refer to so they can make an informed decision about their outdoor choices. Creating content for adventure is not only about describing the generic beauty of the mountains but involves painting a true and unique picture of each trail/activity – recognizing and appreciating the individual personality of each fold in the big wide Himalayas. We have the position of an On-Field Writer because we believe the outdoors are best described when experienced first-hand. Authenticity in the narration and sharing of experiences is of utmost importance to make the outdoor community stronger, safer and more accessible. Being mindful of the tone, style of writing and structure representative of brand identity, it is the role of the content team to make our products speak for the brand. Skills: This position involves extensive travel across trekking routes of varying difficulty levels. Sound fitness is essential. Prior experience in trekking and mountaineering along with a fair bit of knowledge in mountain terminology are preferred. And, of course, the skill to articulate experiences to make them as informative, relatable and authentic as possible is mandatory. It is also important to be skilled at secondary research as well as gathering data of various kinds on-trail so as to equip our readers with correct Why work with Bikat Adventures? Adventure Exposure: No matter what team you are in, we encourage our team members to take time off and explore the adventures we hold. We believe All Work and All Play makes for an exciting life. Freedom to Experiment: You have the freedom to conceptualize and experiment with new projects in your existing role and try your hand at new roles. We have had Content Writers become Assistant Trek Leaders, Designers become On-field Photographers and so much more. Good Work Life Balance Work is important but so is your life outside of it. We love watching our team members pursue passions and hobbies outside of work hours and go out of our way to help them in their learning journeys. No Hierarchy Here, everyone plays a role at a time. The CEO has become the belayer and the COO has been assistant to the Expedition Leader. We are not suggesting chaos where we don’t know who does what but we wear different hats as the situation demands and once you are there with a hat, you wear it with pride. No Micro-Management We do not believe in micro-management. It hampers creativity, dampens the spirit and makes for bad work culture. Once you are on a project, we encourage you to own it. And if you need any help along the way, we are always here. Excellent Growth Opportunity With freedom to experiment comes great exposure, learning and growth. Our people have grown from helpers to cooks to mountaineers, from content writers to heading marketing and communications, from designers to social media executives and so much more. What do we look for in our team members? Qualifications are important but qualities are non-negotiable. Humble Driven Passionate Team Player Curiosity to Explore and Learn A Keen Interest in the Outdoors Don’t see a role you are looking for? Write to us at info@bikatadventures.com and tell us how you can be a good fit to the team.

Marketing Team

Gurgaon

0 years

INR 3.15 - 6.0 Lacs P.A.

Remote

Part Time

Work With Bikat Adventures India’s First Adventure Based Learning Organization High Altitude Himalayan Treks Skiing Courses Mountaineering Expeditions Kayaking Courses High Altitude Cycling Expeditions Wildlife Explorations Hi There, Welcome to Bikat Adventures If you are on this page, you are most likely exploring the possibility of working with us. Here is all you need to know. Bikat Adventures began in the year 2010 with the aim of making the outdoors fun and adventurous. To us, the outdoors don’t just make for excellent playgrounds but also great classrooms where a lot can be learnt. And what better place to explore the outdoors than our very own India? We hold a wide range of activities around India and will be diversifying into other outdoor sports in the coming years. Our goal is simple: To nudge people out of their comfort zone one adventure at a time. 2 Marketing Team 01 Community Manager (Remote Possible) We are looking for a qualified Community Manager to join our Marketing Team. Ideally, you should be a ‘people person’ who can moderate offline and online conversations effortlessly. If you have excellent oral and written communication skills, are tech-savvy and experienced in Social Media, we would love to hear from you. Roles and Responsibilities: As our Community Manager, you will be responsible for setting and implementing social media and communication campaigns alongside the marketing team, respond to comments and queries in a timely manner, build relationships with customers, potential customers, influencers and industry professionals, and organize and participate in events to build community and boost brand awareness. You will essentially be the face and voice of our brand and should be able to efficiently manage all community related communications. Skills: Since this position involves extensive interaction with people, impeccable oral and written communication skills (in english) are mandatory for this role. A working knowledge of hindi and previous experience in a similar client facing role are added advantages. Why work with Bikat Adventures? Adventure Exposure: No matter what team you are in, we encourage our team members to take time off and explore the adventures we hold. We believe All Work and All Play makes for an exciting life. Freedom to Experiment: You have the freedom to conceptualize and experiment with new projects in your existing role and try your hand at new roles. We have had Content Writers become Assistant Trek Leaders, Designers become On-field Photographers and so much more. Good Work Life Balance Work is important but so is your life outside of it. We love watching our team members pursue passions and hobbies outside of work hours and go out of our way to help them in their learning journeys. No Hierarchy Here, everyone plays a role at a time. The CEO has become the belayer and the COO has been assistant to the Expedition Leader. We are not suggesting chaos where we don’t know who does what but we wear different hats as the situation demands and once you are there with a hat, you wear it with pride. No Micro-Management We do not believe in micro-management. It hampers creativity, dampens the spirit and makes for bad work culture. Once you are on a project, we encourage you to own it. And if you need any help along the way, we are always here. Excellent Growth Opportunity With freedom to experiment comes great exposure, learning and growth. Our people have grown from helpers to cooks to mountaineers, from content writers to heading marketing and communications, from designers to social media executives and so much more. What do we look for in our team members? Qualifications are important but qualities are non-negotiable. Humble Driven Passionate Team Player Curiosity to Explore and Learn A Keen Interest in the Outdoors Don’t see a role you are looking for? Write to us at info@bikatadventures.com and tell us how you can be a good fit to the team.

Outdoor Leaders

Gurgaon

0 years

INR Not disclosed

On-site

Part Time

Work With Bikat Adventures India’s First Adventure Based Learning Organization High Altitude Himalayan Treks Skiing Courses Mountaineering Expeditions Kayaking Courses High Altitude Cycling Expeditions Wildlife Explorations Hi There, Welcome to Bikat Adventures If you are on this page, you are most likely exploring the possibility of working with us. Here is all you need to know. Bikat Adventures began in the year 2010 with the aim of making the outdoors fun and adventurous. To us, the outdoors don’t just make for excellent playgrounds but also great classrooms where a lot can be learnt. And what better place to explore the outdoors than our very own India? We hold a wide range of activities around India and will be diversifying into other outdoor sports in the coming years. Our goal is simple: To nudge people out of their comfort zone one adventure at a time. 1 Outdoor Leaders Trek Leader We are looking for resourceful and intuitive trek leaders to join our teams in Himachal Pradesh, Uttarakhand and Ladakh. The hiring process for a trek leader is a lengthy one at Bikat Adventures but the career growth can be rewarding. Here is all you need to know about working as a trek leader here. Hiring Process for a Trek Leader: Career Growth for a Trek Leader: Life of a Trek Leader at Bikat Adventures: Why work with Bikat Adventures? Adventure Exposure: No matter what team you are in, we encourage our team members to take time off and explore the adventures we hold. We believe All Work and All Play makes for an exciting life. Freedom to Experiment: You have the freedom to conceptualize and experiment with new projects in your existing role and try your hand at new roles. We have had Content Writers become Assistant Trek Leaders, Designers become On-field Photographers and so much more. Good Work Life Balance Work is important but so is your life outside of it. We love watching our team members pursue passions and hobbies outside of work hours and go out of our way to help them in their learning journeys. No Hierarchy Here, everyone plays a role at a time. The CEO has become the belayer and the COO has been assistant to the Expedition Leader. We are not suggesting chaos where we don’t know who does what but we wear different hats as the situation demands and once you are there with a hat, you wear it with pride. No Micro-Management We do not believe in micro-management. It hampers creativity, dampens the spirit and makes for bad work culture. Once you are on a project, we encourage you to own it. And if you need any help along the way, we are always here. Excellent Growth Opportunity With freedom to experiment comes great exposure, learning and growth. Our people have grown from helpers to cooks to mountaineers, from content writers to heading marketing and communications, from designers to social media executives and so much more. What do we look for in our team members? Qualifications are important but qualities are non-negotiable. Humble Driven Passionate Team Player Curiosity to Explore and Learn A Keen Interest in the Outdoors Don’t see a role you are looking for? Write to us at info@bikatadventures.com and tell us how you can be a good fit to the team.

Customer support and sales team

Gurgaon

0 years

INR 2.93466 - 4.65 Lacs P.A.

On-site

Part Time

Work With Bikat Adventures India’s First Adventure Based Learning Organization High Altitude Himalayan Treks Skiing Courses Mountaineering Expeditions Kayaking Courses High Altitude Cycling Expeditions Wildlife Explorations Hi There, Welcome to Bikat Adventures If you are on this page, you are most likely exploring the possibility of working with us. Here is all you need to know. Bikat Adventures began in the year 2010 with the aim of making the outdoors fun and adventurous. To us, the outdoors don’t just make for excellent playgrounds but also great classrooms where a lot can be learnt. And what better place to explore the outdoors than our very own India? We hold a wide range of activities around India and will be diversifying into other outdoor sports in the coming years. Our goal is simple: To nudge people out of their comfort zone one adventure at a time. 4 Customer support and sales team Customer Support Executive We are looking for an adept and affable Customer Support Executive to join our Customer Support and Sales Team in Gurgaon. In your role as a Customer Support Executive, you will essentially be the link between our trekkers and the ground team. A working knowledge of Hindi and English is mandatory for this role. Roles and Responsibilities: As our Customer Support Executive, you will be responsible for handling and responding to all booking/trek preparation queries, logistics related queries, collecting feedback from our registered participants and acting as a link between the customers and the Ground Team. This is a people-first role which would require you to switch between different mediums of communication throughout the day- WhatsApp, phone call, email. You will also be responsible for collecting and collating feedback from our participants after their treks and presenting it to the Operations Team in a timely manner. Skills: Since this position involves extensive interaction with people, excellent communication skills (Hindi and English) that allow you to inform, help and advise customers is mandatory for this role. Good listening along with people skills (patience, tact, politeness and diplomacy) are non-negotiable qualities we look for. Previous experience in a similar client facing role along with knowledge of the trekking industry would be added advantages. Why work with Bikat Adventures? Adventure Exposure: No matter what team you are in, we encourage our team members to take time off and explore the adventures we hold. We believe All Work and All Play makes for an exciting life. Freedom to Experiment: You have the freedom to conceptualize and experiment with new projects in your existing role and try your hand at new roles. We have had Content Writers become Assistant Trek Leaders, Designers become On-field Photographers and so much more. Good Work Life Balance Work is important but so is your life outside of it. We love watching our team members pursue passions and hobbies outside of work hours and go out of our way to help them in their learning journeys. No Hierarchy Here, everyone plays a role at a time. The CEO has become the belayer and the COO has been assistant to the Expedition Leader. We are not suggesting chaos where we don’t know who does what but we wear different hats as the situation demands and once you are there with a hat, you wear it with pride. No Micro-Management We do not believe in micro-management. It hampers creativity, dampens the spirit and makes for bad work culture. Once you are on a project, we encourage you to own it. And if you need any help along the way, we are always here. Excellent Growth Opportunity With freedom to experiment comes great exposure, learning and growth. Our people have grown from helpers to cooks to mountaineers, from content writers to heading marketing and communications, from designers to social media executives and so much more. What do we look for in our team members? Qualifications are important but qualities are non-negotiable. Humble Driven Passionate Team Player Curiosity to Explore and Learn A Keen Interest in the Outdoors Don’t see a role you are looking for? Write to us at info@bikatadventures.com and tell us how you can be a good fit to the team.

Content Team

haryana

2 - 6 years

INR Not disclosed

On-site

Full Time

As an On-Field Writer at Bikat Adventures, you will have the exciting opportunity to embark on some of the most extreme and remote treks in the Indian Himalayan Region, including Himachal Pradesh, Sikkim, Ladakh, Jammu and Kashmir, and Uttarakhand. If you have a passion for translating experiences into words, possess an eye for detail, and love to explore the outdoors, we would love to have you join our Content Team. Our organization focuses on providing valuable information and creating written resources for adventure sports enthusiasts. We believe in the importance of on-field learning and aim to offer comprehensive guides for trekkers of all levels. Your role as an On-Field Writer involves capturing the essence of each trail and activity in the Himalayas, portraying the unique personality of each adventure spot, and sharing authentic experiences to strengthen the outdoor community. By maintaining the brand's tone, style, and authenticity in your writing, you will contribute to making our products resonate with our audience. To excel in this position, you must be prepared for extensive travel across varying trekking routes, demonstrating sufficient fitness levels. Previous experience in trekking and mountaineering, familiarity with mountain terminology, and the ability to articulate experiences in an informative and relatable manner are highly desirable. Conducting secondary research and gathering on-trail data will be crucial for providing accurate information to our readers. At Bikat Adventures, we offer our team members the opportunity to explore the adventures we organize, promoting a healthy work-life balance that allows you to pursue your interests outside of work. We encourage creativity and experimentation in your role, providing avenues for personal and professional growth. Our organizational culture values humility, drive, passion, teamwork, curiosity, and a keen interest in the outdoors. We believe in empowering our team members to take ownership of their projects without unnecessary micro-management, fostering a positive work environment that promotes creativity and individual growth. If you are enthusiastic about joining our team but do not find a specific role that aligns with your skills and interests, we encourage you to reach out to us at info@bikatadventures.com and share how you can contribute to our organization. We are always looking for individuals who can bring unique perspectives and talents to our team.,

Executive - Content Marketing (Blog)

haryana

2 - 6 years

INR Not disclosed

On-site

Full Time

As a learning-based Adventure Company, we are dedicated to creating valuable content to assist our participants in improving their skills. We engage with our audience through various platforms including blog articles, newsletters, press releases, and social media posts. If you have a passion for content writing, we encourage you to apply for this position. Your responsibilities will include generating ideas for content, crafting engaging articles on a wide range of topics such as Trip Information, Know How, Trends, Experience, and Product reviews. Additionally, you will have the opportunity to embark on various trips to create compelling content about different aspects of our adventures. The ideal candidate should possess proficiency in both written and spoken English. Prior experience in content writing within the realm of Print Media is advantageous for this role. If you are a creative individual with a flair for storytelling and a love for adventure, we would love to hear from you.,

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