Barista/All Rounder

Duties and Responsibilities

• Supervise and mentor junior baristas, ensuring high standards of service and product quality.
• Manage inventory by tracking stock levels, placing orders, and receiving deliveries to maintain optimal supply.
• Coordinate staff schedules, ensuring adequate coverage during peak hours and managing time-off requests.
• Prepare and serve a variety of coffee beverages, ensuring consistency in taste and presentation.
• Maintain cleanliness and organization of the coffee shop, including workstations, equipment, and customer areas.
• Handle customer inquiries and complaints effectively, ensuring a positive experience for all patrons.
• Monitor sales performance and assist in meeting sales targets through promotional activities and upselling techniques.
• Conduct regular training sessions for staff on beverage preparation, customer service, and equipment usage.
• Implement and adhere to health and safety regulations, ensuring a safe environment for staff and customers.
• Assist in developing new beverage recipes and seasonal offerings to enhance the menu and attract customers.

Skills and Qualifications

To excel as a Senior Barista, a combination of technical proficiencies and soft skills is essential for delivering exceptional customer service and managing a high-paced work environment.

• Extensive knowledge of coffee brewing techniques and equipment operation
• Proficiency in using point-of-sale (POS) systems for order and payment processing
• Exceptional customer service and communication skills
• Leadership abilities to train and mentor junior baristas
• Ability to manage inventory and maintain stock levels effectively
• Strong problem-solving skills to address customer concerns and operational issues
• Time management skills to prioritize tasks in a fast-paced environment
• Creativity in developing new beverage recipes and seasonal offerings

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹23,000.00 per month

Benefits:

• Flexible schedule
• Food provided
• Paid time off

Work Location: In person