Barista

Job Summary:

The Barista is responsible for preparing and serving a variety of coffee and beverage items to guests in a professional and friendly manner. This role includes handling coffee equipment, maintaining cleanliness of the workstation, and delivering excellent customer service to ensure guest satisfaction.

Key Responsibilities:

• Prepare and serve coffee beverages (espresso, cappuccino, latte, cold brews, etc.) and teas according to recipes and quality standards.
• Operate coffee machines, grinders, blenders, and other beverage equipment efficiently and safely.
• Provide outstanding customer service by greeting guests, taking orders, and making recommendations.
• Ensure the workstation, machines, and utensils are clean and sanitized at all times.
• Follow standard operating procedures (SOPs) for drink preparation and presentation.
• Handle payments, issue receipts, and maintain cash register accuracy (if applicable).
• Stock and replenish inventory items such as coffee beans, milk, syrups, cups, and napkins.
• Follow hygiene, health, and safety standards (including HACCP and food safety protocols).
• Assist in opening and closing duties, including cleaning and restocking.
• Handle guest complaints or concerns professionally and report them to the supervisor when necessary.

Requirements:

• Previous barista experience preferred (1+ year) but not mandatory for entry-level roles.
• Knowledge of different coffee brewing methods and equipment.
• Excellent customer service and communication skills.
• Good personal hygiene and grooming.
• Ability to work in a fast-paced environment and multitask.
• Attention to detail and passion for coffee.
• Flexibility to work shifts, weekends, and holidays.

Job Type: Full-time

Pay: ₹23,000.00 - ₹25,000.00 per month

Work Location: In person