Banker-Customer Experience North 2

Job Requirements Role/ Job Title: Banker-Customer Experience North 2 at IDFC FIRST Bank Function/ Department: Retail Banking Roles & Responsibilities Provide excellent customer service by understanding and addressing the financial needs of clients Build and maintain strong relationships with clients to ensure their satisfaction and loyalty Act as a trusted advisor to clients by offering suitable banking products and services Conduct financial transactions accurately and efficiently, adhering to bank policies and procedures Proactively identify opportunities to cross-sell and upsell bank products and services to clients Collaborate with other team members to achieve branch targets and goals Stay updated on banking products, services, and industry trends to provide informed recommendations to clients Resolve customer complaints and issues in a timely and professional manner Adhere to all regulatory and compliance guidelines to ensure a safe and secure banking environment for clients and the bank Education Qualification Graduation - Any Discipline Experience 1-4 Years of relevent experience Show more Show less