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Bank Senior Support Administrator

3 - 6 years

3 - 6 Lacs

Bengaluru Karnataka India

Posted:1 month ago| Platform: Foundit logo

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Skills Required

Identity & Access Management Onboarding Support Compliance Customer Experience Access Provisioning Clerical Accuracy

Work Mode

On-site

Job Type

Full Time

Job Description

  • The Bank Associate Administrator I in Identity & Access Management job helps implement and operate identity and access management systems within the organization
  • Under close supervision, this job assists with maintaining secure access to resources, minimizing risk exposure, and maintaining compliance with security standards

Key Accountabilities

  • Serve as the central point of contact for the gathering and processing of information and format information to enable ease of use by department members in making business decisions
  • Work with managers and leaders to assist with the process of submitting, processing and provisioning banking access requests
  • Develop to become a key liaison for bank access activities
  • Provide onboarding support of new employees and training on the software used in the department
  • Perform customer experience related tasks to ensure a positive experience
  • Handle complex clerical, administrative, technical or customer support issues under minimal supervision, while escalating only the most complex issues to appropriate staff

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