Back Office Operations Executive

Job Summary:
We are looking for a dynamic and detail-oriented Officer (Operations & Coordination) to manage day-to-day operational activities, vendor coordination, and reporting. The ideal candidate should have strong experience in operations, sales coordination, and vendor management, preferably within fast-paced industries like manufacturing, FMCG, or agri-tech.

Key Responsibilities:

Operations & Coordination

• Manage daily operational tasks including order processing, ERP updates, and allocation sheets.
• Coordinate with internal teams, vendors, and clients to ensure timely delivery of tasks.
• Follow up with vendors to ensure adherence to timelines (TAT).
• Highlight and escalate delays or issues to management for quick resolution.

Vendor & Stakeholder Management

• Maintain smooth communication between vendors and internal teams.
• Track ETA, vendor performance, and order progress through reports.
• Ensure quality standards and timely feedback loops are in place.

Reporting & Documentation

• Prepare and update operational dashboards, reports, and trackers.
• Maintain accurate records of all operational activities.
• Ensure compliance with internal processes and client requirements.

Process Improvement & Support

• Identify areas for operational efficiency and recommend improvements.
• Support team members to maintain service quality and deadlines.
• Provide feedback to enhance team performance and productivity.

Desired Candidate Profile:

• Bachelor’s degree in Commerce / Business Administration or related field.
• 2–3 years of experience in operations, sales coordination, or vendor management.
• Strong coordination, communication, and follow-up skills.
• Proficiency in MS Office, ERP systems, and reporting dashboards.
• Ability to multitask, prioritize, and meet deadlines under pressure.

Preferred Skills:

• Experience in manufacturing, FMCG, or Agri-Tech sectors.
• Exposure to order tracking systems, vendor performance management, and reporting tools.
• Knowledge of multiple languages (Marathi, Hindi, English) is an advantage.
• Strong interpersonal skills with leadership potential.

Job Types: Full-time, Permanent

Pay: ₹23,000.00 - ₹25,000.00 per month

Benefits:

• Health insurance
• Paid sick time
• Provident Fund