Back office ( Agra)

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back office job description includes tasks like data management, processing invoices, maintaining records, and providing administrative and managerial support to ensure smooth company operations. These roles are essential for a business's functioning and involve behind-the-scenes work, such as handling administrative and clerical duties, coordinating with other departments, and managing internal documentation to support client-facing, or front office, activities. Core responsibilitiesAdministrative tasks: Performing data entry, managing calendars, answering phones, and handling mail.Data management: Maintaining and updating databases, compiling data, and organizing files.Financial and accounting support: Processing invoices, creating purchase orders, and managing receipts and other financial documents.Operational support: Coordinating with other departments, assisting in project processing, and managing logistics.Customer service: Handling customer inquiries, complaints, and ensuring timely resolution.Documentation and reporting: Preparing reports, presentations, and correspondence.Compliance: Ensuring adherence to company policies and procedures, and managing confidential information. Key skills and qualificationsOrganizational skills: Ability to manage time, prioritize tasks, and maintain organized records.Attention to detail: Crucial for handling large volumes of data and paperwork accurately.Communication skills: Strong written and verbal communication for coordinating with internal teams and handling inquiries.Technical proficiency: Familiarity with computer operating systems, MS Office software, and databases is often required.Teamwork: Ability to work collaboratively with other departments and colleagues.