Back Office Executive / Order Processing Executive

Responsibilities

• Process daily online orders and ensure accurate entry in systems
• Coordinate with warehouse for picking, packing, and dispatch
• Schedule pickups with courier partners and track shipments
• Update order status on Shopify and internal sheets
• Maintain daily logs for orders, returns, and exchanges
• Resolve delivery issues like delays, RTO, or lost shipments
• Support inventory updates after dispatch
• Ensure packaging and QC checks are followed

Requirements

• 1 to 2 years of experience in order processing, ecommerce operations, or back office
• Basic knowledge of Shopify, Uniware, Shipway, Shiprocket or other courier dashboards
• Good Excel and data entry skills
• Strong accuracy and attention to detail
• Ability to handle daily order volume with speed
• Good communication and coordination skills
• Problem solving approach and reliability in daily tasks

Good to Have

• Experience in jewellery or fashion ecommerce
• Knowledge of marketplace operations like Amazon and Myntra
• Understanding of RTO reduction practices
• Ability to create simple daily and weekly reports

Interested candidates aply to this job post and then share their resume directly to the manager on whatsapp at 9967202201

Job Type: Full-time

Pay: ₹16,000.00 - ₹20,000.00 per month

Application Question(s):

• Do you know basic excel functions like Vlookup, Pivot table etc?

Experience:

• order processing: 1 year (Preferred)

Language:

• English (Preferred)

Work Location: In person