Back Office Executive (Operations)

Job Title: Back Office Executive – QSR Industry (Petpooja Software)

Department: Operations
Location: Byculla

Job Summary:

We are seeking a reliable and detail-oriented Back Office Executive with hands-on experience in Petpooja software to support the operational and administrative functions of our Quick Service Restaurant (QSR) outlets. The ideal candidate will be responsible for managing inventory, billing, data entry, reporting, and day-to-day back-end coordination using the Petpooja POS platform.

Key Responsibilities:

• Operate and manage the Petpooja POS software for all QSR locations.
• Monitor daily sales reports, reconcile payments, and update transaction logs.
• Maintain inventory records, monitor stock levels, and generate replenishment requests.
• Record and track raw material usage, wastage, and consumption reports.
• Coordinate with outlet managers for data entry accuracy and software updates.
• Generate and share daily, weekly, and monthly performance and inventory reports.
• Verify vendor invoices and coordinate with the accounts team for payments.
• Support backend HR functions like attendance tracking, roster management, and payroll inputs.
• Maintain digital and physical records for audits, licensing, and FSSAI compliance.
• Ensure smooth communication between outlets and the head office.
• Troubleshoot Petpooja-related technical issues in coordination with support teams.

Key Skills and Competencies:

• Mandatory: Hands-on experience with Petpooja POS software.
• Proficiency in Advance Excel , MS Excel, Word, and Google Workspace.
• Strong organizational and multitasking skills.
• Excellent communication and coordination abilities.
• Basic understanding of QSR or hospitality operations.
• Attention to detail and accuracy in data handling.

Qualifications:

• Graduate in Commerce, Business Administration, or relevant field.
• 1–3 years of back-office experience, preferably in the QSR or Food & Beverage industry.
• Familiarity with inventory and POS systems (Petpooja experience is a must).

Job Types: Full-time, Permanent

Pay: ₹18,000.00 - ₹22,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Schedule:

• Day shift

Work Location: In person