Back Office Executive

FEMALES ONLY

As an E-commerce Back Office Executive, you will be a vital part of our e-commerce operations, ensuring the smooth execution of daily tasks and contributing to the efficiency of our online business. You will handle a variety of responsibilities from managing data and processing orders to customer service and coordinating with other departments.

Key Responsibilities:

• Order Processing: Handle all aspects of order processing, including verification, coordination with fulfillment, and ensuring timely dispatch.
• Inventory Management: Maintain accurate inventory records, assist in stock checks, and update product listings as required.
• Data Management: Ensure all e-commerce data (product listings, descriptions, prices, etc.) is accurate and up-to-date.
• Customer Service: Respond to customer inquiries, resolve issues related to orders or returns, and maintain high customer satisfaction.
• Reporting: Generate regular reports on sales, inventory levels, and other key metrics.
• Vendor Coordination: Communicate with vendors and suppliers to ensure product availability and timely delivery.
• Website Management: Assist with website maintenance, ensuring that all backend updates are performed correctly and efficiently.
• Project Support: Support various e-commerce projects, including promotional campaigns or site enhancements.

Qualifications:

• Bachelor’s degree in Business Administration, Marketing, or related field.
• Proven experience in e-commerce, retail, or a related field.
• Strong organizational skills and attention to detail.
• Excellent communication and customer service skills.
• Proficient with e-commerce platforms (e.g., Shopify, Magento) and Microsoft Office Suite.
• Ability to manage multiple tasks and meet deadlines.

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional growth and advancement.
• A dynamic work environment with a supportive team.

Job Type: Full-time

Pay: ₹12,000.00 - ₹18,000.00 per month

Education:

• Bachelor's (Preferred)

Experience:

• total work: 1 year (Preferred)

Work Location: In person