Back Office Coordinator – Telecalling & Customer Relationship Management (Only Female)

We are looking for a dedicated and well-spoken Back Office Executive to join our team. The ideal candidate will handle telecalling, maintain customer databases, and assist in CRM operations.

Key Responsibilities:

• Handle inbound and outbound calls for customer support and follow-ups
• Maintain and update CRM system with accurate customer data
• Coordinate with sales and service teams to ensure smooth communication
• Send quotations, emails, and follow-up messages to clients
• Assist in preparing daily reports and maintaining client interaction records
• Support customer service and resolve minor queries via phone or WhatsApp

Requirements:

• Good communication skills (Hindi & English)
• Basic computer knowledge (MS Excel, Email, CRM tools)
• Prior experience in telecalling or back-office operations preferred
• Organized, punctual, and customer-focused

Job Type: Full-time

Pay: ₹10,000.00 - ₹15,000.00 per month

Schedule:

• Day shift

Supplemental Pay:

• Performance bonus
• Yearly bonus

Language:

• English (Required)

Work Location: In person