BA- Lending operations

Key Responsibilities:

Planning & Promotion as BA

oBusiness requirement validation with use cases in the prototyping phase

oEstablish and introduce new work procedures and/ or workarounds

oPlanning and promotion of user tasks from BA's perspective

oConduct study to analyse system effectiveness and cycle time

oProvide training to local and overseas users

oProvide support in User Acceptance Testing (including Test Case Creation and Issue Management)

oLiaise with End Users, Vendors and Head Office in migration and other project tasks

oAssist in the preparation of System and Operation manuals

oConduct Client Impact Analysis and Support Customer Notification

Management & Reporting

oSupport the Team as a Subject Expert in the management of IT Projects

oFacilitate in system function and workflow design

oMonitor task progress of the user side, conduct issue & risk management, and provide support for solving them

oProvide insights and feedback to project planning with Area PM

oOther regular reporting such as regional progress, challenges and success to BA leads

Role-Specific Duties:

Assistant Vice President (AVP):

oOversee project execution and coordinate between teams.

oDevelop detailed analyses and maintain organized documentation.

oPlanning and promotion of user tasks from BA's perspective

Senior Officer (SO):

oSupport daily PJ task assigned, including documentation and reporting.

oAssist in translating requirements into actionable solutions.

Required Skills/Experiences/Personalities:

1.Excellent business communication skills with technical proficiency and exposure in Banking.

2.Working experiences as bank staff in Middle and Back-Office.

3.Experience of handling the full customer on board operation process, including customer data registration and updates, quality assurance of the customer data, KYC compliance, etc.

4.Expertise in maintaining Static Data.

5.Possess strong Hands-on experience in Business Analysis activities like creating both BRD and FRD (Including Operation Workflow creation (Swim lane diagram).

6.Experience in data mapping from Common System to Processing System, data cleansing, providing migration support and Reconciliation

7.Experience of working with people from different geographies (actual international experience is not mandatory but working/ interacting with people from different geographies is needed

(Oracle Parties)

9.Agile/ Scrum experience is preferred.

10.Experience in collecting business requirements and standardization of workflow across different entities

11.Strong analytical, problem- solving and decision-making skills

12.Sound knowledge in Business Process Management (BPM)

13.A meticulous attention to detail and commitment to producing high-quality, precise, and extensive requirement documentation

14.Experience in project implementation from user side (big project is preferred)

15.Excellent interpersonal, communication and negotiation skills

16.Mindset to not fear challenge / undertake risk

17.Willingness to undertake travel within the APAC region to interact in person wit teams to gather the necessary requirements

18.A Master's Degree preferably majoring in Science or IT.