42 Azure Automation Jobs

Skill required: Tech for Operations - Tech Solution Architecture Designation: Solution Architecture Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do In our Service Supply Chain offering, we leverage a combination of proprietary technology and client systems to develop, execute, and deliver BPaaS (business process as a service) or Managed Service solutions across the service lifecycle:Plan, Deliver, and Recover. Join our dynamic Service Supply Chain (SSC) team and be at the forefront of helping world class organizations unlock their full potential. Imagine a career where your innovative work makes a real impact, and every day brings new challenges and opportunities for growth. We re on the lookout for passionate, talented individuals ready to make a difference. . If you re eager to shape the future and drive success, this is your chancejoin us now and lets build something extraordinary together!The Technical Solution Architect I is responsible for evaluating an organizations business needs and determining how IT can support those needs leveraging software like Azure, and Salesforce. Aligning IT strategies with business goals has become paramount, and a solutions architect can help determine, develop, and improve technical solutions in support of business goals. The Technical Solution Architect I also bridge communication between IT and business operations to ensure everyone is aligned in developing and implementing technical solutions for business problems. The process requires regular feedback, adjustments, and problem solving in order to properly design and implement potential solutions. To be successful as a Technical Solution Architect I, you should have excellent technical, analytical, and project management skills. What are we looking for Minimum of 5 years of IT experienceMinimum of 1 year of experience in solution architectureMinimum of 1 year of Enterprise-scale project delivery experienceMicrosoft Azure Cloud ServicesMicrosoft Azure Data FactoryMicrosoft Azure DatabricksMicrosoft Azure DevOpsWritten and verbal communicationAbility to establish strong client relationshipProblem-solving skillsStrong analytical skillsExpert knowledge of Azure Cloud ServicesExperience with Azure Data platforms (Logic apps, Service bus, Databricks, Data Factory, Azure integration services)CI/CD, version-controlling experience using Azure DevopsPython ProgrammingKnowledge of both traditional and modern data architecture and processing concepts, including relational databases, data warehousing, and business analytics. (e.g., NoSQL, SQL Server, Oracle, Hadoop, Spark, Knime). Good understanding of security processes, best practices, standards & issues involved in multi-tier cloud or hybrid applications. Proficiency in both high-level and low-level designing to build an architect using customization or configuration on Salesforce Service cloud, Field Service lightening, APEX, Visual Force, Lightening, Community. Expertise in designing and building real time/batch integrations between Salesforce and other systems. Design Apex and Lightning framework including Lightning Pattern, Error logging framework etc. Roles and Responsibilities: Meet with clients to understanding their needs (lead architect assessment meetings),and determining gaps between those needs and technical functionality. Communicate with key stakeholder, across different stages of the Software Development Life Cycle. Work on creating the high-level design and lead architectural decisions Interact with clients to create end-to-end specifications for Azure & Salesforce cloud solutions Provide clarification and answer any question regarding the solution architecture Lead the development of custom enterprise solutions Responsible for application architecture, ensuring high performance, scalability, and availability for those applications Responsible for overall data architect, modeling, and related standards enforced throughout the enterprise ecosystem including data, master data, and metadata, processes, governance, and change control Unify the data architecture used within all applications and identifying appropriate systems of record, reference, and management Share engagement experience with the internal audiences and enrich collective IP. Conduct architecture workshops and other enablement sessions. Qualification Any Graduation

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : SAP CPI for Data Services Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. Your typical day will involve collaborating with teams to develop solutions that align with business needs and requirements. Professional & Technical Skills: -Exposure to Composable Architecture-Exposure to PI/PO + SAP IS , nice to have SAP MII + Azure Integration-Exposure to Migration & Tooling (Catalyst/SAP/Figaf + INT4)-Exposure with modern Integration Architecture - API & EDA-Exposure with Clean Core & Impact on integration Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead the team in implementing innovative solutions- Conduct regular team meetings to ensure project progress- Mentor junior team members to enhance their skills Additional Information:- The candidate should have a minimum of 7.5 years of experience in SAP CPI for Data Services- This position is based at our Gurugram office- A 15 years full-time education is required Qualification 15 years full time education

Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ? Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ? Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ? Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ? Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Azure Integration. Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Diverse Lynx is looking for Azure Admin to join our dynamic team and embark on a rewarding career journey Design, deploy, and manage Azure infrastructure, including virtual machines, storage accounts, and networking components Implement Azure security best practices and ensure that the Azure environment is secure and compliant with industry standards Monitor and optimize the performance of Azure services and resources Automate repetitive tasks and processes using Azure tools and technologies, such as Azure Automation, Azure Resource Manager templates, and Azure Functions Troubleshoot and resolve issues related to Azure infrastructure and services Continuously evaluate and improve the Azure environment, including the implementation of new services and the optimization of existing services Excellent problem-solving and analytical skills Excellent written and verbal communication skills

Key Responsibilities: Platform Engineering & Automation (DevOps): Develop and maintain infrastructure as code using ARM Templates and Bicep framework. Good Understanding of Azure Load Balancer, Azure Bastion, Network Security Groups, and Azure Firewallto ensure secure, scalable deployments. Configure certificatesfor secure device communication. Set up and use AzureDevOps for IoT development, including CI/CD pipelines. Optimize IoT platformperformance and troubleshoot platform-level issues. Overall knowledge ofAzure IoT Platform Administration. Azure IoT PlatformDevelopment: Configure, Monitor, and Maintain Azure IoT Platform components, including - Azure IoT Hub Azure Device Provisioning Services Azure Functions Azure Logic Apps Azure Blob Storage Azure Cosmos DB Azure Data Explorer Azure Key Vault Sound knowledge of Programming with relevant development experience with Python/Node/Java. Understandingof IoT edge solutions with a focus on gateway communication using protocols like MQTT, AMQP, OPC UA, Modbus, and TCP. Microsoft PowerPlatform: Build & Manage Applications using Power Apps, Dataverse, and other built-in Data Connectors. Build & Manage Power Automate flows. Understanding of the Power Admin Roles & Responsibilities: Performance Monitoring& Incident Management: Set up and manage monitoring tools such as Azure Monitor, Azure Log Analytics, and Azure Application Insights to ensure system reliability and performance. Respond to and resolve incidents and support requests for IoT platform issues. Required Skills and Experience: Technical Expertise: Proven experience in administering and configuring Azure IoT solutions, including atleast two complex projects. Proficiency in IoT protocols such as MQTT, AMQP and TCP/HTTPS. Expertise in Azure services: IoT Hub, Device Provisioning Services, Data Factory, Service Bus, and serverless compute options like Azure Functions. Knowledge of Azure DevOps, including pipeline management and version control. Hands-on experience with monitoring tools like Azure Monitor, Log Analytics, and AppInsights. Proficient in scripting and automation using ARM Templates (+Bicep). PowerShell knowledge is an advantage. Sound knowledge & experience in Power Platform (Power Apps; Power BI; Power Automate) development. Experience in PowerApps Application Lifecycle Management (Power Platform Pipelines; ALM Accelerator). Professional Expertise: Strong analytical and problem-solving skills with a focus on platform engineering and performance tuning. Proven ability to handle incidents and resolve support requests efficiently. Excellent communication and customer management skills. Desirable Qualifications & Qualities: Certification: AZ-900(Azure Fundamentals) & AZ-104 (Azure Administrator and IoT Certifications). Experience in IoT Edge Gateway communication. Willingness to be a part of Support & On-Call Teams.

Experienced in backend and integration development using .NET framework, Microservices, RESTful APIs and SOAP services. Experience in using Azure Integration Services, as well as core Azure components, such as APIM, Azure Functions, Logic Apps, Service Bus, Azure AD, Azure KeyVault, etc. Experience with the OAuth authorisation framework and OpenID Connect authentication protocol Experience in designing, coding and testing solutions targeted for Azure Good understanding of patterns of synchronous and asynchronous communication, such as request-reply, messaging, event-driven architecture, and their implementation in Azure environment Knowledge of network protocols such as SFTP, SCP, FTP, SSH key-based authentication Experience in using API tools such as Postman, SoapUI, etc Knowledge in contract-first API approach with Swagger 2 or OpenAPI 3 Experience in using Git for version control Knowledge in CI/CD automated builds, pipelines, and releases Knowledge of Agile and DevOps methods of delivering projects Location: Bangalore, Mumbai, Pune, Chennai, Hyderabad, Kolkata

Netcore Cloud is looking for Devops Engineer to join our dynamic team and embark on a rewarding career journey Manage cloud infrastructure and deployments on Azure Automate CI/CD pipelines for software releases Monitor and optimize system performance Ensure security and compliance in cloud environments

SVN System Technologies is looking for DevOps Engineer to join our dynamic team and embark on a rewarding career journey Manage cloud infrastructure and deployments on Azure Automate CI/CD pipelines for software releases Monitor and optimize system performance Ensure security and compliance in cloud environments

Job Skills: Azure Cloud services (IaaS, PaaS provisioning troubleshooting, ARM templates) Microsoft 365 administration PowerShell scripting (and other scripting knowledge: VB, Batch, etc.) Azure AD (Conditional Access, Identity Mgmt) Server Administration (Windows Server roles like ADDS, DNS, DHCP, IIS) Network Troubleshooting (TCP/IP, routing, firewalls, packet capture) Backup DR, MDM, Hybrid Environments Automation experience (Azure Automation, Logic Apps) Strong written and verbal English communication skills. Role: The L3 Operations Consultant is a senior technical support role responsible for: Escalation support (L3 level) in Azure, Microsoft 365, and on-prem IT systems. Handling high-complexity tickets (including break-fix, automation, and operational tasks). Acting as a technical advisor, helping optimize performance, security, and compliance. Supporting implementations and onboarding for new customers. Being part of an on-call rotation and potentially working off-hours. Coaching and mentoring L1/L2 engineers. Note: Notice period: Immediate to 15 days

Job Information Job Opening ID ZR_1585_JOB Date Opened 26/11/2022 Industry Technology Job Type Work Experience 6-10 years Job Title Azure API Integration City Bangalore Province Karnataka Country India Postal Code 560002 Number of Positions 4 LocationBangalore, Mumbai, Pune, Chennai, Hyderabad, Kolkata Experienced in backend and integration development using .NET framework, Microservices, RESTful APIs and SOAP services. Experience in using Azure Integration Services, as well as core Azure components, such as APIM, Azure Functions, Logic Apps, Service Bus, Azure AD, Azure KeyVault, etc. Experience with the OAuth authorisation framework and OpenID Connect authentication protocol Experience in designing, coding and testing solutions targeted for Azure Good understanding of patterns of synchronous and asynchronous communication, such as request-reply, messaging, event-driven architecture, and their implementation in Azure environment Knowledge of network protocols such as SFTP, SCP, FTP, SSH key-based authentication Experience in using API tools such as Postman, SoapUI, etc Knowledge in contract-first API approach with Swagger 2 or OpenAPI 3 Experience in using Git for version control Knowledge in CI/CD automated builds, pipelines, and releases Knowledge of Agile and DevOps methods of delivering projects check(event) ; career-website-detail-template-2 => apply(record.id,meta)" mousedown="lyte-button => check(event)" final-style="background-color:#2B39C2;border-color:#2B39C2;color:white;" final-class="lyte-button lyteBackgroundColorBtn lyteSuccess" lyte-rendered=""> I'm interested

Role & responsibilities Role and Key Responsibilities: Tech Leads will proactively work as a team on closed Azure cases. This will involve: Analysing incident trends. Identifying what the root cause of the incidents were as part of problem management. Putting remedial actions in place to present the issue from reoccurring in the future. Presenting their findings back to MSFT CSAMs, which will require a good level of technical writing. Tech Leads will provide coverage globally with the exception of Japan and will work local Indian hours. . Education Graduate Disclaimer: - 'Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for recruitment, ‘processing’ or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities.' Preferred candidate profile Key skills & knowledge: Excellent listening and comprehension skills. Strong customer service focus. Engage professionally and confidently with enterprise-level customers in a complex business environment. Communicates complex concepts and issues effectively, selecting appropriate language, tone and format for the audience. Preferred technical degree or equivalent work experience. >1 year Azure technical support experience. Deep understanding of PCs and operating systems relevant to Microsoft products, strongly developed analytical and troubleshooting skills. Working knowledge of Windows servers, Active Directory, Operating Systems, Networking, SharePoint and Microsoft Office Product Suites Perks and benefits

> Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Azure Integration. Experience: 5-8 Years.

Manage CI/CD pipelines, Azure Infrastructure as a Service (IaaS), and automate deployments using PowerShell and Infrastructure as Code (IaC) tools. Responsibilities include pipeline setup, infrastructure automation, and system monitoring. . Required Candidate profile Must have experience with Azure DevOps, Git, scripting, and IaC (ARM/Terraform)

Greeting from MSC Technology !! Position : Senior System Engineer Work Location: Chennai (Ambattur) Experience: 4-7 years Male Candidates Preferred Primary Skill sets - Azure Devops Automation, Ansible Automation, CI/CD Pipeline, YAML, Rest API's, IaC Template and Automation, Linux/Python/Shell Scripting, Run deck, Git and AAP, Datadog, Jinja Template, Technical Expertise 4 - 7 years of relevant IT experience in Azure Devops Automation. Proven experience with Ansible. Strong expertise in Azure DevOps principles including CI/CD pipelines, Ansible playbook. Proficiency in scripting languages such as PowerShell/Python Proven experience with IaC/CaC templating/complex automated workflow / automated provisioning. Experience with Monitoring tools (Datadog or similar) Experience with job scheduler / SCM (RedHat AAP, Rundeck, Git) Experience with ServiceNow CMDB / Service catalog. If you have already attended interview in last 6 month kindly ignore this mail. Interested candidate can share your updated resume to divya.karnan@msc.com Contact Person: DIVYA K (HR) Contact Number: 7708511166 Mail Id : divya.karnan@msc.com

Mandatory Skills: Azure Integration. Experience8-10 Years.

Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally Deliver No. Performance Parameter Measure 1. Continuous Integration, Deployment & Monitoring of Software 100% error free on boarding & implementation, throughput %, Adherence to the schedule/ release plan 2. Quality & CSAT On-Time Delivery, Manage software, Troubleshoot queries, Customer experience, completion of assigned certifications for skill upgradation 3. MIS & Reporting 100% on time MIS & report generation Mandatory Skills: Azure Integration. Experience3-5 Years.

Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally Deliver No. Performance Parameter Measure 1. Continuous Integration, Deployment & Monitoring of Software 100% error free on boarding & implementation, throughput %, Adherence to the schedule/ release plan 2. Quality & CSAT On-Time Delivery, Manage software, Troubleshoot queries, Customer experience, completion of assigned certifications for skill upgradation 3. MIS & Reporting 100% on time MIS & report generation Mandatory Skills: Azure Integration. Experience3-5 Years.

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Azure Integration. Experience5-8 Years.

We are looking for an experienced Azure Cloud Consultant to join our team and lead the design, implementation, and optimization of Azure cloud solutions.Salary is not a constraint for right candidate. Required Candidate profile Key responsibilities include designing and implementing Azure landing zones, configuring and managing Azure networking (VNETs, Subnets, NSGs, VPNs), and ensuring robust security measures.

Skills : Azure Functions and Version Migrations, Azure Service BUS, Azure APP Service, Web Jobs, Azure AD, Key Vault, Azure SQL DB/Server, Azure VM Notice Period: 0- 30 daysEducationBE, B.Tech, ME, M.Tech

Role: Azure cloud & Devops engineer Location: Remote /Pan India,Delhi NCR,Bengaluru,Chennai,Pune,Kolkata,Ahmedabad, Mumbai,Hyderabad Experience: 8+ years iSource Services is hiring for one of their client for the position of Azure cloud & Devops engineer. About the role: We are looking for an Azure Cloud and DevOps Engineer to design, configure, and manage Azure services, including Azure Synapse, security, DNS, and App Gateway. You will develop Java-based applications, automate CI/CD pipelines using GitHub Actions or Azure DevOps, and manage infrastructure with Terraform. Additionally, you will handle identity management using Microsoft Entra ID and integrate with Office 365. Job Responsibilities: Collaborate with customers to create scalable and secure Azure solutions. Develop and deploy Java applications on Azure with DevOps integration. Automate infrastructure provisioning using Terraform and manage CI/CD pipelines. Ensure system security and compliance in Azure environments. Provide expert guidance on Azure services, identity management, and DevOps best practices. Design, configure, and manage Azure services, including Azure Synapse, security, DNS, databases, App Gateway, Front Door, Traffic Manager, and Azure Automation. Core Skills: Expertise in Azure services (Synapse, DNS, App Gateway, Traffic Manager, etc.). Experience with Java-based application deployment and CI/CD pipelines. Proficiency in Microsoft Entra ID, Office 365 integration, and Terraform. Strong knowledge of cloud security and DevOps best practices.

2 to 3 years of exp in TOSCA Trisentis Design, develop, and maintain automated test scripts using Tricentis Tosca. Integrate automated tests into the CI/CD pipeline for continuous testing. Experience with CI/CD tools and processes.

Job TitleTech Architect (Power Platform & AI Builder) LocationRemote Work Timings1 PM - 11 PM IST Experience12 to 16 Years BudgetUp to 35 LPA About The Role : We are looking for a Technical Architect with expertise in Microsoft Power Platform and AI Builder. The ideal candidate will be responsible for architecting, designing, and implementing enterprise-grade solutions using Power Apps, Power Automate, AI Builder, and related technologies. The role requires a deep understanding of cloud-native architecture, AI/ML integrations, and automation frameworks. Key Responsibilities: Architect, design, and implement scalable and high-performance solutions using Microsoft Power Platform. Provide technical leadership and best practices for Power Apps, Power Automate, Power BI, and AI Builder. Design AI-powered automation solutions using AI Builder to enhance business processes. Develop and oversee Power Platform governance, security, and compliance strategies. Lead solution architecture, integrations, and API development for seamless data flow across systems. Collaborate with business stakeholders to translate requirements into high-level designs and technical roadmaps. Optimize performance and scalability of Power Apps, AI-based models, and automation workflows. Guide and mentor developers, ensuring adherence to best coding and architectural standards. Stay updated with the latest AI and Power Platform advancements and incorporate them into solutions. Required Skills & Qualifications: 12-16 years of overall experience,with at least 5+ years in Power Platform architecture. Proven experience designing solutions using Power Apps (Canvas & Model-driven), Power Automate, Power BI, and AI Builder. Expertise in AI Builder for integrating AI-driven insights and automation. Strong knowledge of Dataverse, SharePoint, Dynamics 365, and Azure integrations. Experience with Azure AI/ML, Cognitive Services, Azure Functions, and Logic Apps . Hands-on experience with Power Virtual Agents, Power Pages, RPA, and custom connectors. Strong understanding of cloud-native and microservices architecture. Experience in API development, security, governance, and compliance frameworks. Proficiency in C#, Power FX, JavaScript, Python (for AI models), and REST APIs. Excellent communication, stakeholder management, and leadership skills. Nice to Have: Experience with Generative AI models and Azure OpenAI services. Familiarity with Graph APIs and Microsoft Copilot. Experience with Agile, DevOps, and CI/CD pipelines for Power Platform.

Description This is to support Apps 2cloud operations. 1. DB2, Snowflake, Sybase, and AWS RDS Installation, Configuration, and MaintenanceInstall, configure, and maintain DB2, Snowflake, Sybase, and AWS RDS databases across on-premises and cloud environments (AWS, Azure). Ensure efficient database configurations, regular backups, and performance monitoring for all systems. Ensure all databases are encrypted with hashicorp vault. 2. Snowpipe Data Ingestion ManagementAdminister and monitor Snowpipe for automated, real-time data ingestion into Snowflake from external sources (AWS S3, Azure Blob). Troubleshoot and optimize Snowpipe for continuous and efficient data loading, ensuring the timely availability of data. 3. Iceberg and External Table ManagementManage Iceberg tables for large-scale, high-performance data analytics within Snowflake, ensuring data is organized and query performance is optimized. Administer external tables in Snowflake to access and query data stored externally in cloud storage systems (e.g., AWS S3, Azure Blob Storage). Design and optimize external table access for cost-effective querying of large datasets. 4. AWS Data Migration Service (DMS) ManagementUtilize AWS DMS to manage data migrations from DB2 and Sybase into Snowflake or AWS RDS, ensuring smooth data transfers with minimal downtime. Monitor and troubleshoot AWS DMS replication tasks for high availability and data integrity during migrations. 5. Cloud Performance Optimization (AWS Azure)Continuously monitor and optimize the performance of Snowflake, DB2, Sybase, and AWS RDS databases in AWS and Azure using cloud-native tools (AWS CloudWatch, Azure Monitor). Leverage features like Snowflakes auto-scaling and AWS RDS read replicas to ensure databases can scale efficiently as workloads increase. 6. Backup and Recovery SolutionsImplement and manage comprehensive backup and disaster recovery strategies for DB2, Snowflake, Sybase, and AWS RDS environments. Test recovery processes regularly to ensure business continuity and minimize downtime in case of system failures. 7. Performance Tuning and Query OptimizationMonitor and analyze the performance of DB2, Snowflake, Sybase, and AWS RDS databases, addressing slow queries, indexing issues, and resource bottlenecks. Leverage Snowflakes clustering and partitioning features, as well as query optimization techniques, to improve performance on large datasets, including Iceberg tables. 8. Database Security and ComplianceEnsure database security for DB2, Snowflake, Sybase, and AWS RDS, implementing encryption, identity management, and access controls. Maintain compliance with data privacy regulations (e.g., GDPR, HIPAA) and ensure audit trails for all database activity. 9. Automation and ScriptingAutomate routine administrative tasks for DB2, Sybase, Snowflake, and AWS RDS using scripting (Python, Bash, PowerShell) and cloud automation tools (Terraform, AWS Lambda, Azure Automation). Automate Snowpipe data ingestion workflows and external table access in Snowflake for efficient, real-time data management. Utilize automation tools like Ansible, Terraform, or database-specific APIs to streamline database management processes 10. Cloud Monitoring and AlertsSet up proactive monitoring and alerting for Snowflake, DB2, Sybase, and AWS RDS environments using AWS CloudWatch, Azure Monitor, and Snowflakes native monitoring tools. Track real-time metrics such as CPU, memory, disk usage, Snowpipe data ingestion rates, and external table query performance. 11. Capacity Planning and Scalability Named Job Posting? (if Yes - needs to be approved by SCSC) Additional Details Global Grade C Level To Be Defined Named Job Posting? (if Yes - needs to be approved by SCSC) No Remote work possibility Yes Global Role Family To be defined Local Role Name To be defined Local Skills database administration;database Languages RequiredENGLISH Role Rarity To Be Defined

Profile: Database Administrator Exp: 5-10 yrs Location: Sector 64, Noida ROLE PURPOSE: We are seeking an experienced Database Administrator (DBA) with deep expertise in Microsoft Azure to manage, optimize, and secure our database systems. The ideal candidate will have a solid foundation in both on-premises and cloud-based environments, ensuring the reliability, availability, and performance of our databases. ROLE and RESPONSIBILITIES: Design, implement, and maintain databases in Microsoft Azure, including Azure SQL Database, Cosmos DB, and other Azure database services. Manage and optimize database infrastructure, ensuring high availability, security, and reliability. Utilize Azure tools like Azure Monitor, Azure Security Center, and Azure Automation for monitoring, alerting, and automation. Perform performance tuning, query optimization, and index management. Troubleshoot and resolve database-related issues to ensure optimal performance. Analyze and refine database performance using data tools and SQL Profiler. Develop and implement robust backup and disaster recovery solutions in Azure. Manage database security, including user access, encryption, and auditing. Ensure compliance with data privacy regulations (e.g., GDPR). Regularly maintain databases, including patching, updates, and configuration changes. Automate routine database tasks to streamline operations. Manage database version control and deployments. Work closely with development, DevOps, and IT teams to provide database support. Support application teams with data migrations, transformations, and ETL processes. Provide expertise and support during system integration and database migrations to Azure. Requirements Bachelors degree in Computer Science, Information Technology, or related field. 5+ years of experience as a Database Administrator. Expertise in Microsoft Azure database services (Azure SQL Database, Cosmos DB, etc.). Strong knowledge of T-SQL, query optimization, and indexing. Experience with backup, recovery, and high availability strategies in cloud environments. Familiarity with Azure DevOps, CI/CD pipelines, and Infrastructure-as-Code (IaC) tools. Microsoft Azure certifications (e.g., Azure Database Administrator Associate, Azure Solutions Architect). Experience with NoSQL databases and big data tools. Knowledge of database security, compliance standards, and regulatory requirements. Proficiency with PowerShell, Python, or other scripting languages for automation.