Job
Description
Responsibilities Lead the design, implementation, and management of Active Directory infrastructure and related services, including DNS, DHCP, Group Policy, and LDAP. Develop and maintain AD architecture diagrams, documentation, and processes. Ensure that AD designs are scalable, secure, and aligned with industry best practices. Manage AD forests, domains, and trusts across multiple environments. Perform routine maintenance tasks, such as patching, updates, and health checks. Oversee the creation and management of user accounts, groups, and organizational units (OUs). Implement and enforce Group Policy Objects (GPOs) to secure the environment and manage configurations. Ensure that AD is configured and managed in compliance with security policies and regulations. Perform regular security audits, risk assessments, and vulnerability scans on AD environments. Implement and maintain security measures, including privileged access management, account lockout policies, and multi-factor authentication (MFA). Monitor and respond to security incidents involving AD, such as unauthorized access attempts or breaches. Work with other IT teams to integrate AD with other identity and access management (IAM) systems, cloud services (e.g., Azure AD, AWS IAM), and third-party applications. Collaborate with network, server, and application teams to ensure seamless integration and interoperability. Support migrations, consolidations, and upgrades of AD environments. Provide advanced troubleshooting and support for AD-related issues, including replication problems, authentication failures, and performance bottlenecks. Lead root cause analysis (RCA) for critical incidents and implement corrective actions. Provide mentorship and guidance to junior team members and IT staff. Create and maintain detailed documentation, including AD configurations, procedures, and policies. Conduct training sessions and workshops for IT staff on AD best practices and new features. Qualifications we seek in you! Minimum Qualifications / Skills Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent work experience). Good experience in managing Active Directory infrastructure and operations within a large enterprise environment. Deep understanding of Active Directory, including forests, domains, trusts, and replication. Expertise in AD security practices, including privileged access management, MFA, and auditing. Strong knowledge of Windows Server environments and related infrastructure. Experience with PowerShell scripting for automation and management of AD tasks. Familiarity with cloud-based identity services (e.g., Azure AD, AWS IAM) and hybrid AD environments. Excellent problem-solving skills and the ability to troubleshoot complex issues. Preferred Qualifications/ Skills Certification in Microsoft technologies, such as MCSA: Windows Server or MCSE: Core Infrastructure. Experience with Azure Active Directory or hybrid cloud environments. Familiarity with ITIL or other IT service management frameworks. Strong analytical and problem-solving abilities. Excellent communication and interpersonal skills. Ability to work effectively both independently and as part of a team. Strong commitment to customer service and delivering quality solutions. Please share your CV on radhika.upadhyay1@genpact.com
