About the Role
We are seeking a skilled and customer-focused
Cloud Engineer
to support the deployment and management of our enterprise software for customers. This is a new role
designed to strengthen our ability to deliver high-quality, scalable, and reliable cloud infrastructure in AWS, with some exposure to Azure. You ll work closely with our
DevOps, IT, and Product Engineering teams
to provision and maintain cloud infrastructure, participate in deployment activities, and help improve the customer deployment experience through documentation and process feedback. If you thrive on problem-solving, cross-functional collaboration, and continuous learning in the cloud space, we d love to hear from you.
Key Responsibilities
Support customer environments by
provisioning and maintaining cloud infrastructure
(primarily AWS). Assist customers with
software deployments
, troubleshooting, and post-deployment issues.
Set up and maintain monitoring
and alerting systems for cloud infrastructure and services. Collaborate with DevOps to
provide feedback
on deployment automation tools and processes.
Contribute to internal documentation
around infrastructure, deployments, and customer environments. Participate in an
on-call rotation
to support customer deployments and operational incidents.
Required Qualifications
Experience in a cloud engineering or DevOps-related role
. Hands-on experience with
AWS
(EC2, VPC, IAM, CloudWatch, etc.). Some working knowledge of
Azure
environments. Proficient in
Terraform
, Kubernetes
, Docker
, Bash scripting
, and Helm
. Strong understanding of
networking fundamentals
(e.g., DNS, routing, firewalls, load balancing, VPNs) required for hosting reliable and scalable infrastructure
. Solid understanding of
monitoring and logging tools
(e.g., CloudWatch, Prometheus, ELK, etc.).
Strong troubleshooting skills
, particularly in software deployment scenarios
. Experience supporting
customer-facing deployments
or environments. Strong communication skills and ability to work across multiple teams.
Nice to Have
Exposure to
OpenShift
. Familiarity with
cloud security
, compliance practices
, and cost optimization
. Experience mentoring or leading technical initiatives.