Avaya Engineer

Job Description

Required Skills & Experience: 5+ years of hands-on experience with Avaya AEP v7 installation, upgrades, and maintenance. Strong knowledge of patch management, system rehydration, and troubleshooting. Experience in Disaster Recovery planning, deployment, and testing. Expertise in Oracle WebLogic, Apache, and Tomcat administration on UNIX/Linux environments. Advanced troubleshooting skills in network, hardware, and system-level issues. Ability to manage security updates, compliance requirements, and performance optimizations. Strong communication skills to collaborate with internal teams and stakeholders Key Responsibilities: Avaya AEP Infrastructure Management: • Install, upgrade, and perform maintenance activities for Avaya AEP v7. • Manage patching, rehydration, and upgrade activities for Avaya systems. • Ensure system stability and performance through proactive monitoring and maintenance. Disaster Recovery (DR) & Compliance: • Conduct DR exercises and ensure compliance with recovery policies. • Perform DR deployment and synchronization to minimize downtime. • Implement and test backup strategies for Avaya infrastructure. Middleware & Server Administration: • Configure and manage Oracle WebLogic, Apache, and Tomcat on UNIX/Linux OS. • Ensure smooth operation of middleware services and troubleshoot any performance issues. Advanced Troubleshooting & System Maintenance: • Diagnose and resolve hardware, software, network, and system issues at an advanced level. • Replace defective components and optimize system configurations as needed. • Manage security updates, patches, and known environment issues. Preferred Qualifications (Good to Have): Avaya certifications (e.g., Avaya Certified Support Specialist - ACSS). Experience working in enterprise IT environments with large-scale deployments. Familiarity with automation tools for patching and system updates.