About Diversified
Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world's most experiential environments. Our award-winning team specializes in delivering solutions for the most complex, large-scale and immersive installations. Serving a global clientele that includes major media organizations and retailers, sports and live performance venues, corporate enterprises, and government agencies, Diversified partners with clients to create spaces that bring people together and keep them coming back.
What To Expect
At Diversified, we're on a mission to create a world without boundaries, where technology enables all people to connect and experience the moments that matter, wherever they choose to be. With clients spanning the globe and an exciting pipeline of projects across industries, Diversified offers more than just a job. We offer a career path with the flexibility to grow personally and professionally, wherever your ambitions take you.As a Diversified associate, you'll dive headfirst into big, complex, and rewarding projects that push the boundaries of what's possible. Plus, you'll enjoy a flexible work environment, competitive compensation and benefits, and a culture that celebrates diversity and inclusion.
IF YOU CAN DREAM IT, YOU CAN DO IT AT DIVERSIFIED.
Job Summary
We are looking for an experienced and confident Level 3 AV Onsite Engineer Lead to manage and support audio-visual operations at their office. The role requires excellent communication skills, strong technical expertise, and the ability to lead a team while ensuring seamless execution of leadership and executive-level meetings.
Key Responsibilities
- Lead and supervise the onsite AV support team, ensuring smooth day-to-day operations and service excellence.
- Provide high-level AV and video conferencing support for leadership meetings, board sessions, and large-scale corporate events.
- Ensure all meeting rooms and collaboration spaces are fully functional and ready for use at all times.
- Perform advanced troubleshooting on AV/VC systems and coordinate issue resolution promptly.
- Communicate clearly and professionally with senior stakeholders, leadership teams, and global counterparts.
- Collaborate closely with internal IT, facilities, and vendor partners for system upgrades and maintenance.
- Prepare and maintain accurate documentation for incidents, system configurations, and preventive actions.
- Mentor and train junior AV engineers to enhance team capability and performance.
- Maintain composure and professionalism under pressure during live leadership events.
Required Skills & Experience
- 58 years of hands-on experience in enterprise AV operations, including team management.
- Strong command of Microsoft Teams Rooms, Zoom Rooms, Cisco Webex, and control systems (Crestron, Extron, AMX).
- Excellent verbal and written communication skills with the ability to interact effectively at all organizational levels.
- Proven experience in managing executive meetings and hybrid corporate events.
- Strong understanding of networked AV systems, DSPs, and AV-over-IP technologies.
- Certifications such as CTS, Crestron, Extron, Biamp, or Q-SYS are preferred.
Key Attributes
- Strong leadership and team management abilities.
- Clear and confident communicator, especially in high-level environments.
- Customer-focused, reliable, and proactive in resolving challenges.
- Professional appearance and demeanor suitable for executive interaction.
Work Type Classification:
Onsite Working from the office
What We Offer
Along with competitive compensation, you will be eligible for the following benefits:
- Multiple medical plan for self and family
- Company paid Basic Life, AD&D, Short-Term and Long-Term Disability Insurance, and Employee Assistance Plan (EAP)
- Paid Time Off and Paid Holidays
- Commuter & Shift Benefits (US / APAC shifts)
To learn more about becoming part of the Diversified team, visit us at https://onediversified.com/careers/careers-at-diversified or email us at [HIDDEN TEXT].
Diversified is an equal opportunity employer committed to fostering an inclusive and diverse workplace. All aspects of employment will be based on job requirements, individual qualifications, merit, performance, and business need.We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic under applicable law.We believe in fair and equitable hiring practices and strive to create an environment where all individuals feel valued and empowered.
