26 Cisco Webex Jobs

As an Audio Video and Video Conferencing (AV/VC) Infrastructure Support professional, your role involves providing support for AV/VC products such as MS Teams, PEXIP, Cisco WebEx, and Zoom. You will work collaboratively with a customer-centric approach to troubleshoot and resolve issues within the specified SLA. Key Responsibilities: - Support infrastructure connecting to various VC Platforms like Pexip, Teams Meetings, Teams Events, Zoom Meetings, Zoom Events, and WebEx. - Conduct daily health check-ups to ensure the proper functionality of AV/VC setups. - Manage and monitor live events for Senior Management, Board Meetings, Townhalls, etc., across all locations. - Troubleshoot issues and p...

As a Senior Collaboration Technical Architect at NTT DATA, you will play a crucial role in designing and potentially implementing collaborative solutions to enhance communication, information sharing, and teamwork for clients. Your responsibilities will include: - Designing and architecting collaborative solutions aligned with business objectives, considering scalability, security, and performance requirements. - Collaborating with stakeholders to gather business requirements, understand collaboration needs, and propose suitable technical solutions. - Assessing and recommending collaboration platforms and tools that best fit the organization's requirements and objectives. - Developing and ma...

Job Location: Vadodara, Gujarat + Role will include frequent country-wide travelling Salary Range: 45,000 to 50,000 per month Name and details of organisation: Lifeline Foundation, renowned for establishing India's first highway accident helpline number service, works at the cross-sector of emergency medical services (EMS), road safety and pre-hospital trauma care, ambulance services, occupational health, industrial EMS and training of healthcare professionals, communities, bystanders and healthcare workers in first responder skills, across India. Lifeline is a training centre recognised by DISH for First Aid Training and for Safety Training under the Factories Act. It is also an internation...

Job Description Primary Roles & Responsibilities: Install, configure and troubleshoot Cisco Unified Communications products including Unified Communications Manager, Unity and Unity Connection, Presence, Contact Center Express, Cisco Webex and Cisco Webex Contact Center. Install and configure voice gateways as part of the Collaboration solutions Install and configure SIP border solutions (CUBE and other SBC's) Strong understanding of security and privacy controls for voice systems and the ability to design and configure according to the current standards. Troubleshoot integrated technology issues and maintain an accurate issues list. Provide systems administration training to clients Learn t...

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Unified Communication and Collaboration Operations, Cisco IP Phone, genesys Good to have skills : NA Minimum 2 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As an Application Support Engineer, you will act as a software detective, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members t...

Job Description: As a Cisco Unified Communications Engineer, your role involves installing, configuring, and troubleshooting various Cisco Unified Communications products such as Unified Communications Manager, Unity, Unity Connection, Presence, Contact Center Express, Cisco Webex, and Cisco Webex Contact Center. Additionally, you will be responsible for setting up voice gateways, LAN switches, networking components, and QOS policies to ensure optimal performance. Your expertise in installing and configuring SIP border solutions like CUBE and other SBCs will be crucial. You must possess a strong understanding of security and privacy controls for voice systems to design and configure them acc...

As a Sr. Specialty Solutions Engineer (Pre-Sales), you will play a key role in driving customer success and supporting a national sales team. You will leverage your expertise in Cisco and Microsoft Collaboration solutions, contact center technologies, and enterprise voice systems to design and implement innovative, scalable solutions that meet customers unique needs. This position requires technical acumen, business development skills, and the ability to deliver an exceptional white-glove customer experience. Technical Expertise In-Depth Knowledge of: Cisco Collaboration Stack: Cisco Unified Communications Manager (CUCM) Cisco Webex Licensing and BOM creation via CCW Cisco Contact Center Sol...

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Unified Communication and Collaboration Operations, CISCO IP Phone, Genesys Good to have skills : NA Minimum 3 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that applications meet user needs and business ob...

Job Description: As a UCaaS (Unified Communications as a Service) and Contact Center Engineer at Exela, your primary responsibility will be the design, implementation, management, and optimization of unified communications and contact center systems within the organization. You will focus on integrating and maintaining solutions for voice, video, messaging, collaboration tools, and contact center platforms to ensure the smooth operation of communication systems. Your role will involve addressing technical issues and collaborating closely with stakeholders to implement new communication solutions that align with the business needs. Key Responsibilities: - Design, configure, and deploy UCaaS s...

Job Description Primary Roles & Responsibilities: Install, configure and troubleshoot Cisco Unified Communications products including Unified Communications Manager, Unity and Unity Connection, Presence, Contact Center Express, Cisco Webex and Cisco Webex Contact Center. Install and configure voice gateways as part of the Collaboration solutions Install and configure LAN switches and networking components Establish QOS policies Install and configure SIP border solutions (CUBE and other SBC's) Strong understanding of security and privacy controls for voice systems and the ability to design and configure according to the current standards. Troubleshoot integrated technology issues and maintain...

As a Collaboration Network Architect at Konverge Technologies Pvt Ltd, you will be responsible for designing, documenting, implementing, and supporting enterprise-level collaboration and communication solutions. Your role will involve developing technical documentation, providing deployment and troubleshooting support, and delivering consulting services to customers. You will need to have a strong background in network and collaboration technologies to meet the business and technical requirements effectively. - Design and architect collaboration solutions including voice, video, messaging, and conferencing based on business needs. - Develop detailed documentation such as High-Level Design (H...

The D. E. Shaw group is a global investment and technology development firm with more than $65 billion in investment capital as of December 1, 2024, and offices in North America, Europe, and Asia. Since our founding in 1988, our firm has earned an international reputation for successful investing based on innovation, careful risk management, and the quality and depth of our staff. We have a significant presence in the world's capital markets, investing in a wide range of companies and financial instruments in both developed and developing economies. We are looking for a Voice Engineer to join our Unified Communications team based in our offices in Hyderabad/ Bengaluru/Gurugram. The team work...

Recruitment Coordinator About randstad enterprise: As the leading global talent solutions provider, Randstad Enterprise enables companies to create sustainable business value and agility by keeping people at the heart of their organizations. Part of Randstad N.V., we combine unmatched talent data and market insights with smart technologies and deep people expertise. Our integrated talent solutions delivered by Randstad Advisory, Randstad Sourceright and Randstad RiseSmart help companies build skilled and agile workforces that move their businesses forward. Randstad Enterprise supports some of the world's most renowned brands to build their talent acquisition and management models that not on...

As a Collaboration Managed Services Engineer (L3) at NTT DATA, your role involves proactively identifying and resolving technical incidents and problems, ensuring a seamless and impactful service experience for clients every day. You will be responsible for managing complex support tickets and conducting advanced tasks that leverage your deep technical expertise. Your focus will be on maintaining high service levels and meeting SLA conditions by performing checks, applying monitoring tools, and responding to alerts quickly and effectively. Analysis, assignment, and escalation of support calls to resolve issues before they impact clients will be part of your daily routine. Your ability to pla...

As an experienced Network Voice professional with 12 to 18 years of experience, you will be responsible for: - Designing, implementing, and supporting Cisco Unified Communication solutions - Managing Cisco Unified Communication Manager (CUCM) and Cisco Unity Connection (CUC) - Configuring and troubleshooting Cisco Session Management Edition (SME) - Developing and maintaining Cisco Dial Plans - Handling Cisco Webex collaboration tools - Managing Cisco Voice Gateway and Cisco Unified Border Element (CUBE) - Working with various protocols related to network voice technologies - Following ITIL best practices for network operations - Proficiency in SQL for database management Your qualifications ...

As a Business Analyst with Contact Center, you will play a pivotal role in managing technical and functional aspects of contact center platforms. Your responsibilities will include: - Acting as the primary point of contact for all technical and functional aspects of contact center platforms, preferably RingCentral. If not, any other Contact Center like Genesys, Avaya, NICE, or Five9 would be acceptable. - Collaborating with IT operations and vendor teams to implement and maintain contact center technologies, including IVR, ACD, WFM, CRM, and CTI systems. - Converting business needs into clear technical requirements and overseeing the implementation to ensure effective solution delivery. - Pr...

Role Overview: As a Senior Cisco Collaboration Engineer at Black Box in Bangalore, your primary role will involve installing, configuring, and troubleshooting Cisco Unified Communications products, LAN switches, networking components, voice gateways, and SIP border solutions. You will also be responsible for establishing QOS policies, maintaining security and privacy controls for voice systems, troubleshooting integrated technology issues, providing systems administration training to clients, and identifying new opportunities for cross-selling and up-selling. Additionally, you will participate in the modification and continual improvement of professional services project documentation and pr...

As a Collaboration Network Architect at Konverge Technologies Pvt Ltd., you will be responsible for designing, documenting, implementing, and supporting enterprise-level collaboration and communication solutions. Your role will involve working with network and collaboration technologies to deliver expert consulting services, deployment support, and technical documentation. You will be expected to design and architect collaboration solutions based on business and technical requirements. This includes creating detailed documentation such as High-Level Design (HLD), Low-Level Design (LLD), Network Implementation Plans (NIP), and operational guides. Your responsibilities will also include leadin...

As the Senior Collaboration Technical Architect at NTT DATA, you will be an advanced subject matter expert responsible for designing and potentially implementing collaborative solutions that enhance communication, information sharing, and teamwork. You will work closely with business users, IT teams, and executive management to understand business requirements, translate them into technical designs, and prepare for implementation as collaboration platforms and tools. Your key responsibilities will include designing and architecting collaborative solutions aligned with business objectives, collaborating with stakeholders to gather requirements and propose technical solutions, assessing and re...

The position is responsible for installing, upgrading and troubleshooting hardware and software systems. To succeed in this role, the candidate should have a problem-solving attitude along with the ability to give clear technical instructions. The candidate should also be familiar with remote troubleshooting techniques. Desktop Support Engineer to assist our clients with computer hardware and software issues. He required to work on-site or via remote connection and assist with hardware installations, software upgrades, systems integrations, and basic IT-related issues. Responding to client support requests. Address user tickets regarding hardware, software, and networking • Direct unresolved...

The engineering function is responsible for engineering all infrastructure components. The platform engineering team covers several technologies so general platfrom engineering skills are required with specific focus on Messaging, including Microsfot Exchange, Microsoft Office 365, Cisco Webex, Microsoft Sharepoint and Symphony Messaging. The candidate must be a highly self motivated team player with good oral and written skills and confidence to present to management. The candidate should also have a good sense of discipline for change control procedures. A flexible work ethic is required with the ability to form part of a multi-platform global engineering team 3 Key Objectives critical to ...

recruitment coordinator about randstad enterprise As the leading global talent solutions provider, Randstad Enterprise enables companies to create sustainable business value and agility by keeping people at the heart of their organizations. Part of Randstad N.V., we combine unmatched talent data and market insights with smart technologies and deep people expertise. Our integrated talent solutions - delivered by Randstad Advisory, Randstad Sourceright and Randstad RiseSmart - help companies build skilled and agile workforces that move their businesses forward. Randstad Enterprise supports some of the world's most renowned brands to build their talent acquisition and management models that not...

Providing desktop / Laptop computer software and hardware support, configuration, maintenance, and installation, office 365 Installation for MS Office 2003, 2007, 2010, 2013, 2016, and Office 365 configuring & troubleshooting. Outlook accounts creation & configuration for new users. Responsible for the installation of software like antivirus, Ms.-Office, adobe & Acrobat Reader, and any other software. Good understanding of Ms. Office products such as word, excel, PowerPoint ect. support Remote service for desktop system,peripherals,printers,others it supported equipment Troubleshooting network related problems with time line. (Booting issue/ CPU Error) Finding and troubleshooting of monitor,...

RSM is looking for a Unified Communications Administrator as member of the RSM Technical Services group and part of the Unified Communications Team. This exceptional individual is responsible for the internal support and maintenance of the RSM Unified Communication Collaboration and voice platforms. Individual must have excellent written and oral communication skills, and be able to work, collaborate and coordinate between vendors, IT and internal business partners. Must have a team-oriented attitude, solid interpersonal skills and be self-driven and accountable. Responsible for troubleshooting, maintenance, and support of systems. Conducts root cause analysis and proactively identifies pote...

We're Hiring | Director Unified Communications (Operations, Observability & Automation) Location: Hyderabad, India (Work from Office) Shift: 04:00 PM – 01:00 AM or 05:00 PM – 02:00 AM IST Full-Time | Leadership Role Are you a strategic leader with deep expertise in Unified Communications , Cisco WebEx , Session Border Controllers (SBCs) , and observability and automation ? At ConnX , we're looking for a Director – Unified Communications Operations, Observability & Automation to lead our UC operations and automation transformation. You’ll manage mission-critical UC infrastructure, oversee advanced observability strategies, and drive innovation in operational automation. Key Focus Areas: Daily...