7 Cisco Webex Jobs

The position is responsible for installing, upgrading and troubleshooting hardware and software systems. To succeed in this role, the candidate should have a problem-solving attitude along with the ability to give clear technical instructions. The candidate should also be familiar with remote troubleshooting techniques. Desktop Support Engineer to assist our clients with computer hardware and software issues. He required to work on-site or via remote connection and assist with hardware installations, software upgrades, systems integrations, and basic IT-related issues. Responding to client support requests. Address user tickets regarding hardware, software, and networking • Direct unresolved issues to the next level of support personnel Contacting clients to find out the nature of the problem. Traveling to the clients location or connecting via a remote link. Troubleshooting hardware and software issues. Installing and maintaining hardware and computer peripherals. Installing and upgrading operating systems and computer software. Troubleshooting networking and connection issues. Advising on software or hardware upgrades. Providing basic training in computer operation and management. Help new employees set up their workstations and Train end users when new software or IT regulations arrive at a company. Maintain and upgrade equipment as needed. Help create technical documentation and manuals. Device Maintenance Knowledge: Problem-solving skills: Desktop support engineers use their problem-solving skills to develop solutions for various IT-related issues. Strong problem-solving skills help resolve these problems in a timely manner, all while ensuring the efficient use of a company's resources. Communication skills: Desktop support engineers use their communication skills to effectively work with and interact with a variety of people. This skill allows them to relate to each customer or colleague in a language they can understand. Their communication skills also help them ask the right questions when attempting to resolve a problem. Teamwork skills: Because desktop support engineers work in a team setting, it's important to know how to embrace this type of environment. This means effectively collaborating with your teammates, providing them with support and assistance and giving them credit for their success. Technology skills: In order to help with IT-related issues, desktop support engineers need a strong understanding of computers and computer networks. Advanced knowledge of computer hardware systems, memory modules, and peripherals. Knowledge of Printer Installation - (Network & USB), Basic troubleshooting. Hands-on experience with Windows OS environments Troubleshoot G-mail, Outlook and O365 related issues Knowledge of system security very basic level Troubleshoot network and wireless connectivity of cor porate users – Basic level Manage hardware and software assets Assist users in connecting Video conferencing applications such as Google Meet, Zoom, Ms Team, Cisco Webex, etc. Knowledge of popular operating systems, software applications, and remote connection systems. Ability to solve complex hardware and software issues. Ability to travel and work after hours when necessary. Excellent interpersonal skills. Good written and verbal communication skills. Education & Certification: Bachelor’s degree in computer science or information technology or similar qualification Desktop Support Technician Certification, Microsoft Certified Professional, Desktop Support Technician Certification

The engineering function is responsible for engineering all infrastructure components. The platform engineering team covers several technologies so general platfrom engineering skills are required with specific focus on Messaging, including Microsfot Exchange, Microsoft Office 365, Cisco Webex, Microsoft Sharepoint and Symphony Messaging. The candidate must be a highly self motivated team player with good oral and written skills and confidence to present to management. The candidate should also have a good sense of discipline for change control procedures. A flexible work ethic is required with the ability to form part of a multi-platform global engineering team 3 Key Objectives critical to success of the role: Relevant industry experience in a similar role (i.e.as an architect / engineering role and Not an operations role) Proven experience in developing complex enterprise infrastructures which are reliable and easy to maintain Proven project leadership skills including providing solid project documentation

recruitment coordinator about randstad enterprise As the leading global talent solutions provider, Randstad Enterprise enables companies to create sustainable business value and agility by keeping people at the heart of their organizations. Part of Randstad N.V., we combine unmatched talent data and market insights with smart technologies and deep people expertise. Our integrated talent solutions - delivered by Randstad Advisory, Randstad Sourceright and Randstad RiseSmart - help companies build skilled and agile workforces that move their businesses forward. Randstad Enterprise supports some of the world's most renowned brands to build their talent acquisition and management models that not only meet their business needs today but also in the future. We offer solutions in Europe, Middle East and Africa (EMEA) region, Asia Pacific (APAC) region as well as in North America (NAM) region. This results in a digital way of working and requires a proactive mind-set. . Our solutions know no limits, we have proven e xperience delivering market-leading MSP, RPO, Total Talent, and Services ... Procurement Solutions including technology, talent marketing, talent intelligence, and workforce consulting services. . We create the best talent experience, from attraction to onboarding and onto ongoing career development, we understand the human and digital touchpoints that compel talent to join and stay with a company. . We know where the talent of tomorrow is, how they behave, what they are looking for, and how to build their loyalty toward a specific company employer brand. . We push the boundaries of our industry to be able to see around the corner for our clients, continually investing in innovation to stay ahead in our market. about team Aligned to a RPO, MSP or other client programs, you are part of a global recruitment coordinator community. Together with your recruitment coordinator colleagues you build the next level of service for our Clients around the world. It's a global team, where you can learn from each other and grow professionally as well as personally. We embrace our differences, and know that our diverse team is a strength that drives our human forward success. Together, we get life-saving medicines into our communities, smart cars on the road, planes in the air, food on the table and technology in place to connect the world. And so much more. This collaborative environment fosters continuous learning and professional growth, nurturing a culture where diverse perspectives are valued and leveraged to strengthen our collective capabilities. Together, we strive towards impactful goals such as enhancing skill development, fostering a culture of learning, and driving organizational success through effective talent delivery strategies. Our efforts transcend boundaries, contributing to advancements in various sectors, including healthcare, transportation, technology, and beyond, ultimately making a positive impact on society as a whole. purpose of the job The recruitment coordinator role plays a crucial function within Randstad Enterprise, focusing on coordinating recruitment activities efficiently. As the demand for recruitment coordination grows among our clients, the role of recruitment coordinators becomes increasingly vital. Through leveraging data insights and market understanding, we shape some of the most efficient recruitment process strategies. In this dynamic talent landscape, recruitment coordinators facilitate innovative process solutions and foster strategic partnerships with our clients. Randstad Enterprise, Randstad RiseSmart & Randstad Sourceright are registered trademarks of Randstad N.V. We are committed to developing an inclusive and barrier-free recruitment process and work environment. If you require any reasonable accommodations, please let our Internal Talent Acquisition team know. | 1 roles and responsibilities Interview coordination . Manage and oversee the entire recruitment process, including scheduling interviews, coordinating with hiring managers, and facilitating candidate communication. . Efficiently manage interview schedules for multiple candidates and hiring managers, ensuring that all parties are available and informed of interview times and locations. . Arrange all logistical aspects of interviews, including booking meeting rooms, coordinating video conferencing facilities, and arranging travel accommodations if necessary. . Coordinate with hiring managers and interviewers to confirm their availability for scheduled interviews and reschedule as needed to accommodate conflicts or emergencies. . Coordinate panel interviews involving multiple interviewers, ensuring that all panel members are briefed on the interview format and have access to candidate information beforehand. . Facilitate virtual interviews via video conferencing platforms, troubleshooting technical issues and ensuring a smooth interview experience for both candidates and interviewers. Data collection and management . Maintain and update client's applicant tracking systems and databases to ensure accurate and up-to-date records of candidates and their status in the recruitment pipeline. . Gather feedback from interviewers following candidate interviews, collating comments and assessments to inform hiring decisions and provide constructive feedback to candidates. . Maintain accurate records of interview schedules, outcomes, and feedback in the applicant tracking system or recruitment database for future reference and reporting purposes. . Continuous Improvement: Identify opportunities to streamline and improve the interview coordination process, implementing enhancements to increase efficiency and effectiveness over time. . Ensure compliance with relevant employment law s and regulations, maintain accurate documentation related to recruitment activities, and uphold confidentiality and data protection standards. . Collaborate with other members of the team and hiring managers to support overall recruitment objectives and initiatives. competencies Communication skills Clear and effective communication is essential for coordinating interviews, interacting with candidates, and collaborating with hiring managers and team members. Organization skills Strong organizational skills are crucial for managing multiple interview schedules, coordinating logistics, and maintaining accurate records. Time management and attention to detail The ability to prioritize tasks, meet deadlines, and handle multiple responsibilities simultaneously is essential in a fast-paced recruitment environment. Being detail-oriented helps ensure accuracy in scheduling, documentation, and candidate communication, preventing errors and oversights. Customer service orientation Recruitment coordinators should have a customer-focused mindset, providing excellent service to candidates, hiring managers, and other stakeholders throughout the recruitment process. problem solving skills Randstad Enterprise, Randstad RiseSmart & Randstad Sourceright are registered trademarks of Randstad N.V. We are committed to developing an inclusive and barrier-free recruitment process and work environment. If you require any reasonable accommodations, please let our Internal Talent Acquisition team know. | 1 The capacity to quickly identify and address issues or challenges that arise during the interview coordination process is valuable for maintaining efficiency and minimizing disruptions. teamwork Collaboration and teamwork are key for coordinating interviews seamlessly and supporting overall recruitment efforts within the organization. job requirements experience required . Relevant experience in a customer service/corporate services or similar high-volume role (RPO/BPO/Recruitment/Sourcing). . 0-2 years experience in the recruiting and staffing or customer service industry is preferable. . Ability to build rapport and maintain positive relationships with candidates, hiring managers, and colleagues contribute to a collaborative and productive recruitment environment. knowledge . Google meet, zoom, skype, cisco webex, MS teams and other scheduling softwares. . Multiple time-zones across the globe (Americas, Europe, Middle-East, Asia Pacific) . Adapting to changing priorities, unexpected challenges, and evolving recruitment needs requires flexibility and the ability to remain composed under pressure. . Negotiating interview schedules, and other recruitment-related matters requires strong negotiation skills to achieve mutually beneficial outcomes.

Providing desktop / Laptop computer software and hardware support, configuration, maintenance, and installation, office 365 Installation for MS Office 2003, 2007, 2010, 2013, 2016, and Office 365 configuring & troubleshooting. Outlook accounts creation & configuration for new users. Responsible for the installation of software like antivirus, Ms.-Office, adobe & Acrobat Reader, and any other software. Good understanding of Ms. Office products such as word, excel, PowerPoint ect. support Remote service for desktop system,peripherals,printers,others it supported equipment Troubleshooting network related problems with time line. (Booting issue/ CPU Error) Finding and troubleshooting of monitor, SMPS, motherboard, CPU and other devises. Operating, maintaining, and troubleshooting the network, hardware, operating system, software applications and updating the BIOS, firmware and drive base on laptop and desktop Active directory knowledge. Crating user accounts, resting password, creating groups, and adding to the domain. managing active directory user groups and security. Ms. Outlook configuration, backup and restore and troubleshooting of data files. Ticketing tools knowledge such as fresh desk and zoho desk. The reviving the update local printers and network printer installation and configuration. Remote support tools knowledge, such as Ms. Teams, zoom, any desk, Team Viewer ect. Good knowledge of video conference such as zoom, Cisco WebEx, MS teams, skype for business, google meet others. Inventory management for hardware and software. ( IT asset and applications ,license, Should be in a position to install router / Wi-Fi router / switches /Printers / individually or on network software license) Bachelors degree or equivalent combination of education and experience Experience working with computer hardware for installation and upgrades Experience working with software installation/upgrading procedures Experience working with file and system maintenance procedures Utilizes standard corporate tools to record change and problem activities for tracking purposes

RSM is looking for a Unified Communications Administrator as member of the RSM Technical Services group and part of the Unified Communications Team. This exceptional individual is responsible for the internal support and maintenance of the RSM Unified Communication Collaboration and voice platforms. Individual must have excellent written and oral communication skills, and be able to work, collaborate and coordinate between vendors, IT and internal business partners. Must have a team-oriented attitude, solid interpersonal skills and be self-driven and accountable. Responsible for troubleshooting, maintenance, and support of systems. Conducts root cause analysis and proactively identifies potential issues/problems; communicates concerns and solutions to Engineers, vendors and leadership. Provide technical support and assistance to end users of RSMs collaboration tools and voice systems. Monitors and responds to support tickets. Escalates issues to Engineers, vendors and leadership. Reporting and analysis in relation to the usage of collaboration tools and voice systems. Creates and updates knowledge articles and system documentation. Other duties as assigned EDUCATION/CERTIFICATIONS Associates degree or Bachelors degree (preferred) TECHNICAL/SOFT SKILLS Microsoft Teams Microsoft Exchange Power BI Reporting PowerShell scripting Cisco Webex Cisco Contact Center Poly Lens Windows Server EXPERIENCE 1-4 years of relevant experience in an IT, Technical, or collaboration support role Strong organizational skills plus an ability to manage concurrent projects and activities Professional level verbal and written communication skills

We're Hiring | Director Unified Communications (Operations, Observability & Automation) Location: Hyderabad, India (Work from Office) Shift: 04:00 PM – 01:00 AM or 05:00 PM – 02:00 AM IST Full-Time | Leadership Role Are you a strategic leader with deep expertise in Unified Communications , Cisco WebEx , Session Border Controllers (SBCs) , and observability and automation ? At ConnX , we're looking for a Director – Unified Communications Operations, Observability & Automation to lead our UC operations and automation transformation. You’ll manage mission-critical UC infrastructure, oversee advanced observability strategies, and drive innovation in operational automation. Key Focus Areas: Daily operations and optimization of UC systems (VoIP, messaging, video, Cisco WebEx) SBC management and performance tuning Cisco WebEx Calling & Contact Center deployment Leading automation strategies using tools like PowerShell & Python Implementing observability frameworks (Splunk, Datadog, ELK Stack) Building a high-performing UC operations team Ensuring compliance, security, and DR readiness Driving complex UC projects from concept to completion Preferred Qualifications: 12+ years of UC experience with 5+ in leadership roles Expertise in hybrid UC environments Certifications like CCNP Collaboration, CCNA DevNet, ITIL, or PMP Strong leadership, communication, and cross-functional collaboration skills Why ConnX? ConnX helps enterprises simplify fragmented communications by unifying collaboration, mobility, and security—backed by AI and automation. Our customers achieve faster digital transformation, better operational efficiency, and a superior user experience. Interested in leading at the intersection of UC and innovation? Apply now or share this with someone in your network who fits this exciting role!

Responsibilities Ensure platform service performance through pro-active monitoring, alerting, and tool automation. Support day to day operations of Cignas Cisco IPT & Video environment (Webex Calling, UCM, CUC, Expressways, Control Hub) Support day to day operations of Cignas Oracle SBC environment (4600,4900) Work with the voice infrastructure team to respond to escalated incidents, driving to resolution. Work across individuals/teams to ensure any issue is resolved as quickly and correctly as possible. Work in Service Now to assist in Ticket resolution for MAC or trouble requests. Perform trend analysis and develop action plans for improving system stability and reducing costs. Collaborate across other operations and engineering teams. Maintain Telephony Platform's currency through the implementation of upgrades, patches, etc. Assist in Site Deployment projects, Site Technology Upgrade projects, Site Decommissions, New Site Openings, and other Corporate Real Estate initiatives. Provide break/fix and end user support on all video platforms and ensure that all issues are resolved within SLA guidelines (primarily HIH site) Assist in configuration, installation, planning, configuration, operation, and maintenance of enterprise VTC equipment to include infrastructure, conference room, desktop, and mobile codecs. Provide meeting support for leadership stream and Webex events (senior leader) Maintain our video environment to ensure availability, current and complete functionality (primarily HIH site) Qualifications Required Skills: Experience with Cisco Telephony (Webex Calling, UCM, CUC, Expressways) Experience within Webex Control Hub performing MACD and updating user profiles. Strong Knowledge on Session Initiation Protocol RFC 3261 Able to configure Oracle SBC and Cisco Cube (CLI or GUI) Understanding of SBC Header Manipulation Rules Certificate base SIP TLS peering/SRTP Understanding of network routing protocol Experience with proactive monitoring tools and automation is essential. Sound operational experience is a must. Incident & Problem Management Experiences on lead direct and indirect support teams to provide resolve all technical issues, without or without minimal impact to the service. Experience SIP, and Video End Points Experience troubleshooting Voice Providers Ability to understand the technical product and process characteristics and requirements and effectively utilize that understanding within the business systems environment to support product lifecycle requirements. Strong competency in requirements analysis, design, testing, training, and support. Excellent customer service skills and ability to manage multiple priorities. Required Experience & Education: High School diploma Bachelors degree preferred. Total 8-11 years of experience required in relevant field. Minimum 3-5 years expertise Implementing and Supporting Voice Technologies in a large scale, multisite environment.