Automotive Service Advisor

AUTO TECH CO

2 years

0 - 1 Lacs

Haora, Howrah, West Bengal

Posted:1 day ago| Platform: SimplyHired logo

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Skills Required

Bachelor's degree Computer skills In-person Diploma

Work Mode

On-site

Job Type

Full Time

Job Description

We are seeking an experienced and dynamic Service Advisor to manage service bookings, customer communication, and workshop coordination at our Jawa Yezdi Motorcycle dealership.

Key Responsibilities:

Customers Handling and understand their service needs
Open job cards and coordinate with technicians
Explain service details, estimates, and timelines to customers
Ensure smooth workflow and timely vehicle delivery
Maintain service records and follow up for feedback

Requirements:

Graduate or Diploma holder (Automobile/Mechanical )
1–2 years of experience in service/customer handling (Two-Wheeler preferred)
customer-friendly approach with Good communication and computer skills
Automobile knowledge is an added advantage

Key Responsibilities:

· Interact with customers to understand their motorcycle problems or service needs
· Open job cards and explain repair/service requirements
· Coordinate with technicians and ensure timely job delivery
· Prepare estimates and explain billing
· Handle follow-up calls and maintain service records
· Ensure excellent customer satisfaction and repeat business

Required Qualifications:

· Diploma in Automobile Engineering (mandatory)
· Good communication skills (Bengali & Hindi required)
· Basic knowledge of Two- wheeler systems and repairs
· Customer-first attitude
· Computer knowledge.

Job Type: Full-time

Pay: ₹8,000.00 - ₹14,000.00 per month

Work Location: In person

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