The Two-Wheeler Workshop Manager oversees the daily operations of a vehicle service and repair workshop. This includes managing staff, maintaining customer satisfaction, ensuring quality control, handling administrative tasks, and achieving productivity and financial goals. The role requires a strong technical background in automotive repair, excellent leadership, and effective communication skills. Key Responsibilities: · Oversee all mechanical, electrical, and repair work to ensure timely and quality service with Schedule and prioritize repair orders for optimal workflow. · Ensure tools and equipment are well-maintained and compliant with regulations. · Recruit, train, supervise, and evaluate workshop technicians and support staff. · Foster a positive and productive work environment. · Liaise with customers to diagnose issues, explain repairs, provide cost estimates, and ensure satisfaction. · Resolve customer complaints and service issues promptly and professionally. · Manage stock levels of parts and materials. · Monitor budgets, labor costs, and workshop profitability. Qualifications & Skills:Required: · Proven experience in two wheeler workshop management or a senior technician role. · Strong knowledge of automotive systems and repair procedures. · Leadership and team management capabilities. · Excellent customer service and communication skills. · Competency in workshop management software and computer. Job Type: Full-time Pay: ₹16,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Schedule: Day shift Supplemental Pay: Performance bonus Yearly bonus Work Location: In person

We are seeking an experienced and dynamic Two-Wheeler Service Manager to lead the service operations of our JAWA YEZDI workshop in Howrah. Candidate will be responsible for ensuring excellent customer service, managing workshop efficiency, supervising daily operations of a vehicle service & repair in workshop, This includes managing staff, maintaining customer satisfaction, ensuring quality control, handling administrative tasks, and achieving productivity and financial goals. The role requires a strong technical background in automotive repair, excellent leadership, and effective communication skills. Key Responsibilities : Workshop Management : Oversee daily operations of the service workshop, ensuring efficiency and customer satisfaction in workshop. Team Supervision : Lead, train, and motivate a team of technicians, service advisors, and support staff. Customer Relations : Ensure prompt and professional handling of customer complaints and queries, aiming for high CSI (Customer Satisfaction Index). Business Targets : Achieve monthly revenue, profitability, and service throughput targets as set by the dealership. Candidate Requirements : Experience : Minimum 5 years in an automotive two-wheeler service role (managerial or supervisory). Qualification : Diploma or Degree in Automobile/Mechanical Engineering. Strong leadership and team management skills Excellent communication and customer service skills Knowledge of DMS (Dealer Management Systems) and MS Office. Job Type: Full-time Pay: ₹16,000.00 - ₹22,000.00 per month Benefits: Cell phone reimbursement Schedule: Day shift Supplemental Pay: Performance bonus Yearly bonus Work Location: In person