The Two-Wheeler Workshop Manager oversees the daily operations of a vehicle service and repair workshop. This includes managing staff, maintaining customer satisfaction, ensuring quality control, handling administrative tasks, and achieving productivity and financial goals. The role requires a strong technical background in automotive repair, excellent leadership, and effective communication skills. Key Responsibilities: · Oversee all mechanical, electrical, and repair work to ensure timely and quality service with Schedule and prioritize repair orders for optimal workflow. · Ensure tools and equipment are well-maintained and compliant with regulations. · Recruit, train, supervise, and evaluate workshop technicians and support staff. · Foster a positive and productive work environment. · Liaise with customers to diagnose issues, explain repairs, provide cost estimates, and ensure satisfaction. · Resolve customer complaints and service issues promptly and professionally. · Manage stock levels of parts and materials. · Monitor budgets, labor costs, and workshop profitability. Qualifications & Skills:Required: · Proven experience in two wheeler workshop management or a senior technician role. · Strong knowledge of automotive systems and repair procedures. · Leadership and team management capabilities. · Excellent customer service and communication skills. · Competency in workshop management software and computer. Job Type: Full-time Pay: ₹16,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Schedule: Day shift Supplemental Pay: Performance bonus Yearly bonus Work Location: In person
We are seeking an experienced and dynamic Two-Wheeler Service Manager to lead the service operations of our JAWA YEZDI workshop in Howrah. Candidate will be responsible for ensuring excellent customer service, managing workshop efficiency, supervising daily operations of a vehicle service & repair in workshop, This includes managing staff, maintaining customer satisfaction, ensuring quality control, handling administrative tasks, and achieving productivity and financial goals. The role requires a strong technical background in automotive repair, excellent leadership, and effective communication skills. Key Responsibilities : Workshop Management : Oversee daily operations of the service workshop, ensuring efficiency and customer satisfaction in workshop. Team Supervision : Lead, train, and motivate a team of technicians, service advisors, and support staff. Customer Relations : Ensure prompt and professional handling of customer complaints and queries, aiming for high CSI (Customer Satisfaction Index). Business Targets : Achieve monthly revenue, profitability, and service throughput targets as set by the dealership. Candidate Requirements : Experience : Minimum 5 years in an automotive two-wheeler service role (managerial or supervisory). Qualification : Diploma or Degree in Automobile/Mechanical Engineering. Strong leadership and team management skills Excellent communication and customer service skills Knowledge of DMS (Dealer Management Systems) and MS Office. Job Type: Full-time Pay: ₹16,000.00 - ₹22,000.00 per month Benefits: Cell phone reimbursement Schedule: Day shift Supplemental Pay: Performance bonus Yearly bonus Work Location: In person
We are seeking an experienced and dynamic Service Advisor to manage service bookings, customer communication, and workshop coordination at our Jawa Yezdi Motorcycle dealership. Key Responsibilities: Customers Handling and understand their service needs Open job cards and coordinate with technicians Explain service details, estimates, and timelines to customers Ensure smooth workflow and timely vehicle delivery Maintain service records and follow up for feedback Requirements: Graduate or Diploma holder (Automobile/Mechanical ) 1–2 years of experience in service/customer handling (Two-Wheeler preferred) customer-friendly approach with Good communication and computer skills Automobile knowledge is an added advantage Key Responsibilities: · Interact with customers to understand their motorcycle problems or service needs · Open job cards and explain repair/service requirements · Coordinate with technicians and ensure timely job delivery · Prepare estimates and explain billing · Handle follow-up calls and maintain service records · Ensure excellent customer satisfaction and repeat business Required Qualifications: · Diploma in Automobile Engineering (mandatory) · Good communication skills (Bengali & Hindi required) · Basic knowledge of Two- wheeler systems and repairs · Customer-first attitude · Computer knowledge. Job Type: Full-time Pay: ₹8,000.00 - ₹14,000.00 per month Work Location: In person
We are seeking an experienced and dynamic Service Advisor to manage service bookings, customer communication, and workshop coordination at our Jawa Yezdi Motorcycle dealership. Key Responsibilities: Customers Handling and understand their service needs Open job cards and coordinate with technicians Explain service details, estimates, and timelines to customers Ensure smooth workflow and timely vehicle delivery Maintain service records and follow up for feedback Requirements: Graduate or Diploma holder (Automobile/Mechanical ) 1–2 years of experience in service/customer handling (Two-Wheeler preferred) customer-friendly approach with Good communication and computer skills Automobile knowledge is an added advantage Key Responsibilities: · Interact with customers to understand their motorcycle problems or service needs · Open job cards and explain repair/service requirements · Coordinate with technicians and ensure timely job delivery · Prepare estimates and explain billing · Handle follow-up calls and maintain service records · Ensure excellent customer satisfaction and repeat business Required Qualifications: · Diploma in Automobile Engineering (mandatory) · Good communication skills (Bengali & Hindi required) · Basic knowledge of Two- wheeler systems and repairs · Customer-first attitude · Computer knowledge. Job Type: Full-time Pay: ₹8,000.00 - ₹14,000.00 per month Work Location: In person
The role of a Two-Wheeler Workshop Manager involves overseeing the daily operations of a vehicle service and repair workshop. Your responsibilities will include managing staff, ensuring customer satisfaction, maintaining quality control, handling administrative tasks, and meeting productivity and financial goals. To excel in this role, a strong technical background in automotive repair, exceptional leadership skills, and effective communication abilities are essential. You will be responsible for supervising all mechanical, electrical, and repair work to ensure timely and high-quality service. It is important to schedule and prioritize repair orders for optimal workflow. Additionally, you will need to ensure that tools and equipment are well-maintained and compliant with regulations. Recruiting, training, supervising, and evaluating workshop technicians and support staff will also be part of your duties. Creating a positive and productive work environment is crucial, along with liaising with customers to diagnose issues, explain repairs, provide cost estimates, and ensure their satisfaction. Handling customer complaints and service issues promptly and professionally is key. Managing stock levels of parts and materials, monitoring budgets, labor costs, and workshop profitability are also important aspects of this role. Qualifications & Skills required for this position include proven experience in two-wheeler workshop management or a senior technician role, a strong knowledge of automotive systems and repair procedures, leadership and team management capabilities, excellent customer service and communication skills, and competency in workshop management software and computers. This is a full-time position with benefits such as cell phone reimbursement, day shift schedule, performance bonuses, and yearly bonuses. The work location is in person.,