Automotive Sales Consultant

2 - 6 years

0 Lacs

Posted:3 weeks ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As an Automotive Sales Consultant, your role involves assisting customers in selecting and purchasing vehicles, providing product knowledge, ensuring excellent customer service, and meeting sales targets. Key Responsibilities: - Engage with customers by greeting them and building rapport in the showroom and over calls/digital platforms. - Understand customer needs, preferences, and budget to recommend suitable vehicles. - Present and demonstrate vehicle features, performance, and benefits through test drives. - Explain financing, leasing, warranty, insurance, and after-sales service options. - Negotiate prices, trade-in values, and finalize deals in line with dealership policies. Product & Market Knowledge: - Maintain in-depth knowledge of all vehicle models, trims, specifications, and features. - Stay updated on competitor offerings, automotive market trends, and promotions. Documentation & Compliance: - Prepare accurate sales documents, contracts, and finance applications. - Ensure compliance with dealership policies and regulatory requirements. Customer Relationship Management (CRM): - Follow up with leads and past customers to encourage repeat and referral sales. - Provide excellent after-sales support to ensure customer satisfaction and loyalty. Sales Targets & Reporting: - Achieve monthly and quarterly sales targets. - Maintain records of sales activities, prospects, and performance reports. Qualifications Required: - Proven experience in automotive sales or a related field. - Excellent communication and negotiation skills. - Strong customer service orientation. - Knowledge of financing options and automotive industry trends. Company Additional Details: Omit this section as additional details of the company are not provided in the job description.,

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