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7.0 - 9.0 years

12 - 17 Lacs

Kolkata, Mumbai, New Delhi

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Lead DevOps Engineer Job ID: Lea-ETP-Ind-1031 Location: India Role: Lead a team of DevOps engineers and work with US client DevOps team. Automate Kubernetes infrastructure for scaling both individual customer sites as well as client s own infrastructure Implement and manage multi-server deployments in AWS, Google Cloud (GCP), and Microsoft Azure Collaborate with development teams to deploy new code to production environments Maintain and improve monitoring systems and alarms for production environments, using Datadog, Zabbix, Pingdom, ElasticSearch, and Graylog Set up backup mechanisms for the production environment and test disaster recovery mechanisms Manage incident response with other engineers and clients including performing root cause analysis Participate in rotating 24/7 on-call schedules with team members Skills: Experienced with cloud automation tools and very comfortable with Kubernetes Any familiarity with the following technologies in our stack: Linux, git, ruby, bash, AWS, Azure, Google Cloud, MySQL, Apache, Tomcat, Java, Graylog, Kibana, Zabbix, and Datadog Any experience with cloud infrastructure automation tools such as Terraform, Gyro, CloudFormation Outstanding communication skills with the ability to work in a client-facing role Outstanding problem-solving skills in situations with tricky technical situations

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4.0 - 6.0 years

25 - 30 Lacs

Kolkata, Mumbai, New Delhi

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DevOps Engineer Job ID: Dev-ETP-Ind-988 Location: India Role: Automate Kubernetes infrastructure for scaling both individual customer sites as well as client s own infrastructure Implement and manage multi-server deployments in AWS, Google Cloud (GCP), and Microsoft Azure Collaborate with development teams to deploy new code to production environments Maintain and improve monitoring systems and alarms for production environments, using Datadog, Zabbix, Pingdom, ElasticSearch, and Graylog Set up backup mechanisms for the production environment and test disaster recovery mechanisms Manage incident response with other engineers and clients including performing root cause analysis Skills: Experienced with cloud automation tools and very comfortable with Kubernetes Any familiarity with the following technologies in our stack: Linux, git, ruby, bash, AWS, Azure, Google Cloud, MySQL, Apache, Tomcat, Java, Graylog, Kibana, Zabbix, and Datadog Any experience with cloud infrastructure automation tools such as Terraform, Gyro, CloudFormation Outstanding communication skills with the ability to work in a client-facing role Outstanding problem-solving skills in situations with tricky technical situations

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10.0 - 15.0 years

6 - 10 Lacs

Noida

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">HR Ops Manager 7-15 Years Noida HR Operations Job Title - HR Operations Job Location - Noida (5 Days, WFO) Total Experience- 10 to 15 Years Job Description- HR Ops Manager Technical Skills: Proficiency in HRIS and HR analytics. Experience with HR process automation tools. Knowledge of payroll systems and statutory compliance. Interpersonal Skills: Strong communication and interpersonal skills. Ability to handle sensitive and confidential information with integrity. Strong problem-solving and conflict-resolution skills. Strategic Thinking: Ability to align HR initiatives with organizational goals. Experience in developing and implementing HR strategies. Capability to drive change and foster a positive organizational culture

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3.0 - 6.0 years

5 - 8 Lacs

Gurugram

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About this opportunity: We at Ericsson are excited to present an opportunity to join our Human Resources department as an HR Administrator. HR Automation Analyst is a professional, who specializes in optimizing business processes through the use of automation technologies. Their primary role is to identify areas within an organization where automation can improve efficiency, reduce manual effort, and enhance overall productivity. Here are some key responsibilities and skills associated with the role of an Automation Analyst: What you will do: Requirement Gathering: Work closely with stakeholders to understand their needs and gather requirements for automation projects. Automation Design: Design and develop automation solutions, considering the most suitable technologies and tools for the specific requirements. Testing and Quality Assurance: Conduct thorough testing of automation solutions to ensure they meet quality standards and are free of errors. Implementation: Oversee the deployment and implementation of automation solutions, coordinating with relevant teams and departments. Monitoring and Maintenance: Monitor the performance of automated processes and provide ongoing support and maintenance as needed. Documentation: Create comprehensive documentation for automation processes, including design specifications, test plans, and user manuals. Training: Provide training to end-users and other stakeholders on how to use and interact with automated processes. The skills you bring: Technical Proficiency: Strong understanding of automation tools and technologies, such as SQL, VBA, PowerApp, PowerAutomate, SharePoint, SuccessFactors Reporting, workflow automation, and scripting languages. Analytical Skills: Ability to analyze complex business processes and identify areas for improvement and automation. Communication Skills: Effective communication skills to collaborate with different teams and convey technical information to non-technical stakeholders. Problem-Solving: Aptitude for problem-solving and troubleshooting issues related to automation processes. Project Management: Ability to manage automation projects from initiation to completion, ensuring they align with organizational goals and timelines. Team Collaboration: Ability to work collaboratively with cross-functional teams and departments. Why join Ericsson? What happens once you apply? Primary country and city: India (IN) || Gurgaon Req ID: 767251

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5.0 - 8.0 years

7 - 11 Lacs

Pune

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JD - Customer Success Lead ZenTrades Company Overview: ZenTrades. AI is a fast-growing AI agent platform built on top of our own system of record, revolutionizing compliance-heavy industries such as fire safety and electrical. With over 150 customers and growing ~15% month-over-month , we are at an inflection point, poised to redefine the blue-collar sector by modernizing and scaling traditionally underserved industries. Our mission is to bring AI-driven solutions to industries that have long lagged in technological adoption. Through our AI Agent, we empower compliance-regulated businesses to scale efficiently, improving customer outcomes while driving significant operational transformation. This hands-on leadership role is pivotal to driving our success and establishing compliance not only in North America but also in the South American market. What is in store for you Join the Pioneers: Become an integral part of a company thats redefining how field service companies operate, providing you the opportunity to be part of something extraordinary. SaaS Industry Impact: Play a pivotal role in a company that s influencing the multi-billion-dollar SaaS industry, contributing to its growth and evolution. Unlimited Growth Potential: You ll experience immense professional and personal growth while pushing your boundaries. Customer-Focused Culture: Work within a team that values customer success and satisfaction at every step, making a direct impact on business outcomes. Startup Energy: Experience a vibrant startup culture that encourages innovation, collaboration, and a fast-paced environment with endless learning opportunities. Role Responsibilities: Drive Product Adoption: Ensure customers fully understand and engage with our product, maximizing the value they derive from it to drive retention and growth. Proactive Customer Management: Monitor customer health, identify risks early, and take action to prevent churn while promoting renewals and upsells. Onboarding Excellence: Lead a seamless onboarding process, ensuring new customers are set up for success, adapting to each customer s unique requirements. Account Growth: Nurture key accounts by understanding their evolving needs, providing customized solutions, and identifying opportunities for growth. Cross-Functional Collaboration: Work closely with product, sales, and marketing teams to communicate customer insights and drive product improvements. Data-Driven Decisions: Use data to optimize customer success strategies, measure success metrics, and adjust tactics as needed to meet KPIs. Customer Advocacy: Act as the voice of the customer within ZenTrades, ensuring their needs and feedback are well-represented in our strategies. Leadership and Team Building: Lead, mentor, and develop a team of customer success managers, driving their performance and professional growth. Flexibility and Adaptability: Be comfortable in a fast-paced environment, where priorities may shift, and handle multiple customer demands with ease. Job Requirements (Skills and Experience): Educational Background: Preferred BTech (or equivalent) + MBA (or equivalent) with 5-8 years of relevant work experience in B2B SaaS environments . Customer-Centric: Strong focus on customer success, with a proven track record in cross-selling, upselling, and driving customer satisfaction. Have an Entrepreneurial mindset. You have tried your hands on building a company from ground zero An understanding of the North American market for future SaaS product-market fit is crucial Problem-Solver: Exceptional problem-solving skills, with the ability to address complex customer issues and develop practical solutions. Leadership Experience: Demonstrated experience in leading a customer success or account management team, with strong mentorship and team-building skills. Technical Knowledge: Familiarity with SaaS products, APIs, integrations, and onboarding automation tools to support customer setups and troubleshooting. Data-Driven: Strong proficiency in using BI tools and platforms such as Salesforce, HubSpot, and other CRM tools for tracking customer health and performance. Exceptional Communication: Outstanding presentation skills and the ability to clearly articulate ideas, issues, and solutions to customers and internal stakeholders. Agility and Flexibility: Highly adaptable to change, with the ability to thrive in a fast-moving startup environment. Empathy Ownership: Demonstrates empathy, high ownership, accountability, and a proactive attitude toward challenges and growth opportunities. Hands-On Approach: Someone who doesn t hesitate to get involved directly when needed, with a bias toward action and problem-solving. Why ZenTrades At ZenTrades, we are looking for a highly motivated, energetic, and ambitious individual to join our dynamic startup team. We empower our team members to think creatively, challenge the status quo, and take ownership of their work. You ll enjoy the freedom to pursue out-of-the-box ideas, while working in a fast-paced, collaborative environment. Timings: You will be required to operate in the US time zone: 5:30 pm IST to 3:30 am IST from our Pune location.

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2.0 - 4.0 years

4 - 6 Lacs

Mumbai, Delhi / NCR, Bengaluru

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Job Opportunity: Thrill-Seeking SEO Specialist with a Passion for AI Innovation Locations : Mumbai, Delhi / NCR, Bengaluru , Kolkata, Chennai, Hyderabad, Ahmedabad, Pune, RemoteAnywhere you can dream (Remote or In-Office) What Youll Do As our SEO Rockstar, youll be responsible for crafting mind-blowing strategies and leveraging AI to outthink and outpace the competition Heres what your adventure will look like: SEO Wizardry Conjure winning keyword strategies using tools like ChatGPT, Jasper, and SEMrush. Optimize on-page content and technical SEO elements with surgical precision. Develop creative, results-driven link-building campaigns that defy limits. AI-Infused Brilliance Use AI tools to predict trends, enhance content, and automate SEO tasks. Stay two steps ahead by exploring and incorporating new AI breakthroughs into your strategies. Technical SEO Mastery Dive into the backend like a true adventurerfix crawl errors, boost site speed, and make Core Web Vitals your playground. Ensure every pixel of your SEO efforts drives performance. Content Collaboration Partner with content creators to craft SERP-dominating, click-worthy material. Analyze AI insights to fill content gaps with jaw-dropping accuracy. Performance Ninja Monitor the battlefield of analytics to reveal opportunities and crush obstacles. Create reports so stunning, your results will leave jaws on the floor. Client Hero Partner with clients to translate their dreams into SEO gold. Present strategies and wins like a true digital gladiator. What Were Looking For SEO Gladiator: Youve conquered Google algorithms and left your competitors in the dust. AI Enthusiast: You live for leveraging cutting-edge tools like Jasper, Surfer SEO, or even your automation hacks. Data Daredevil: Numbers are your playground, and insights fuel your fire. Digital Storyteller: You craft narratives that resonate with humans and search engines alike. Trendsetter: Always ahead of the curve, you thrive on testing new strategies and redefining success. Bonus Skills Experience with eCommerce SEO or hyper-local domination strategies. Knowledge of Python or other automation tools (yes, we love geeks here). Familiarity with PPC, social media, or other digital realms of awesomeness. Why Youll Love It Here Innovate Daily: Work on boundary-pushing projects with the most incredible clients. Play with the Best Tools: Access the most advanced AI and SEO tech available. Flexibility Galore: We've got you covered whether you work from the beach or the boardroom. Make an Impact: Your work will matterlike, really matter. Growth Rocket: Expand your skills, learn from trailblazers, and become a digital legend. Apply now, and lets dominate the digital frontier together!

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8.0 - 13.0 years

0 - 2 Lacs

Pune, Chennai

Hybrid

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Cloud FinOps Specialist Key Responsibilities: Analyze cloud usage patterns to identify cost-saving opportunities and implement optimization strategies. Develop and maintain financial models to forecast and track cloud costs across Azure and GCP. Collaborate with finance teams to establish budgets and track cloud spend. Conduct technical deep dives with workload teams and provide cost-saving recommendations based on current cloud architecture. Design reusable cost models tailored to different workloads and chargeback requirements. Monitor cloud spend, detect anomalies, and investigate suboptimal usage. Provide actionable insights and recommendations through usage telemetry analysis. Implement automation tools for cost monitoring and build dashboards with relevant financial and usage metrics. Collaborate with engineering teams to balance cost optimization with performance and feasibility. Contribute to organization-wide cloud cost budget planning and improve forecasting accuracy. Drive cost efficiency by establishing standard practices and automation for development and non-production environments. Required Skills: Deep understanding of cloud economics and cost optimization principles on Azure and GCP. Strong expertise in cloud pricing models and cost-saving strategies. Proficiency in financial modeling and budget planning. Hands-on experience with cost management and monitoring tools. Ability to analyze usage data and provide actionable insights. Strong collaboration skills with finance, engineering, and product teams. Excellent problem-solving and communication abilities. Preferred Qualifications: FinOps certifications (FinOps Certified Practitioner, Cloud Financial Management certifications). Experience with cloud cost management platforms like CloudHealth, Cloudability, or AWS Cost Explorer. Familiarity with Infrastructure-as-Code and automation tools. Cloud certifications for Azure and GCP (Basic)

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2.0 - 4.0 years

4 - 6 Lacs

Gurugram

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We are seeking a talented QA Automation Engineer to design testing procedures for our software applications. In this role, you will be responsible for analyzing the functionality of applications and designing automated tests to validate their performance. You will also be required to identify bugs, install databases, and collaborate with the software design team. Role & Responsibilities: Collaborate with cross-functional teams to understand project requirements and define test strategies. Lead the design and development of automated test scripts and frameworks using industry-standard tools and languages (e.g., Selenium, Appium, Python, Java). Conduct comprehensive testing of software applications, including functional, regression, and performance testing. Identify, report, and track defects and work closely with development teams to ensure timely resolution. Enhance and maintain existing test automation frameworks for efficiency and reliability. Document test cases, test plans, and test results thoroughly. Preferred Candidate Profile: Bachelors degree in Computer Science, Engineering, or a related field. 2-4 years of experience in automation testing. Proven expertise in test automation tools and frameworks like Selenium, UI-licious. Strong programming skills in languages such as Java and Python. Experience with version control systems (e.g., Git). In-depth knowledge of software development methodologies (Agile, Scrum). Excellent problem-solving and debugging skills.

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5.0 - 10.0 years

2 - 6 Lacs

Hyderabad

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Key Requirements: Required Skills: Minimum 5+ years of experience with UI validation, and automation tools like Selenium and Playwright. Experience in Functional testing Expert knowledge of SQL programming languages. Experience in writing complex SQL queries and stored procedures Experience and understanding of all three sides of Data (Engineering, Analytics, Visualization) Relevant work experience in analyzing data from various formats and sources Knowledge of data warehousing, OLAP, multi-dimensional, star and snowflake schemas Understanding of ETL methodologies and Data Warehousing principles, approaches, technologies, and architectures including the concepts, designs, and usage of data warehouses and data marts Experience in understanding the source data from various platforms and mapping them into Entity Relationship Models (ER) for data integration and reporting Experience with automated testing and coverage tools Experience with CI/CD automation tools (desirable) Good to have Functional Automation knowledge using selenium (Cucumber Junit)

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7.0 - 10.0 years

15 - 20 Lacs

Noida

Remote

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• 5+ years of experience in Salesforce administration or development • 3+ years of experience in Salesforce release management • Strong knowledge of Salesforce deployment tools • Hands on exp. with at least one Salesforce release automation tool

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2.0 - 6.0 years

8 - 12 Lacs

Bengaluru

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Below is JD for your reference: Programming Languages: Proficient in C++, Java and Java script Basic understanding of Python Software Development Tools: Proficient in version control systems such as Git Experience with build automation tools like Jenkins Operating Systems: Familiarity with Windows and macOS environments DevOps Practices: Continuous Integration/Continuous Deployment (CI/CD) pipelines maintenance Software Testing: Proficient in writing unit tests and integration tests using frameworks like JUnit , BDD testing , Maven Experience with test automation tools such as Selenium for web applications Basic understanding of API testing using tools like Postman. This includes sending requests to APIs to simulate how a client interacts with a server, inspecting responses for correctness, and validating the behaviour of the API endpoints Agile Methodologies: Practiced in Agile development methodologies like Scrum Experience working in cross-functional teams and participating in sprint planning, daily stand-ups, and retrospectives

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3.0 - 8.0 years

6 - 10 Lacs

Bengaluru

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Coordinate and plan maintenance activities through the EAM Systems. Driving effectiveness of weekly technician work queues and contractors to achieve maximum equipment availability What is in it for you At Tesco, we are committed to providing the best for you. As a result, our colleagues enjoy a unique, differentiated, market- competitive reward package, based on the current industry practices, for all the work they put into serving our customers, communities and planet a little better every day. Our Tesco Rewards framework consists of pillars - Fixed Pay, Incentives, and Benefits. Total Rewards offered at Tesco is determined by four principles - simple, fair, competitive, and sustainable. Salary - Your fixed pay is the guaranteed pay as per your contract of employment. Performance Bonus - Opportunity to earn additional compensation bonus based on performance, paid annually Leave & Time-off - Colleagues are entitled to 30 days of leave (18 days of Earned Leave, 12 days of Casual/Sick Leave) and 10 national and festival holidays, as per the company s policy. Making Retirement Tension-FreeSalary - In addition to Statutory retirement beneets, Tesco enables colleagues to participate in voluntary programmes like NPS and VPF. Health is Wealth - Tesco promotes programmes that support a culture of health and wellness including insurance for colleagues and their family. Our medical insurance provides coverage for dependents including parents or in-laws. Mental Wellbeing - We offer mental health support through self-help tools, community groups, ally networks, face-to-face counselling, and more for both colleagues and dependents. Financial Wellbeing - Through our financial literacy partner, we offer one-to-one financial coaching at discounted rates, as well as salary advances on earned wages upon request. Save As You Earn (SAYE) - Our SAYE programme allows colleagues to transition from being employees to Tesco shareholders through a structured 3-year savings plan. Physical Wellbeing - Our green campus promotes physical wellbeing with facilities that include a cricket pitch, football field, badminton and volleyball courts, along with indoor games, encouraging a healthier lifestyle. You will be responsible for Administer routine and one-off remedial maintenance works for technicians to undertake across the Tesco estate routine, scheduling of maintenance work. Ensure Technician rosters are accurately updated on the workforce management tool to enable allocation of maintenance works. Coordinate the tracking of parts orders to enable routine maintenance repairs. Handling internal customer escalations and enquiries. Maintenance Field Managers, Planning Managers, Contract Managers, Reporting Team and Triage Desk You will need Understanding of Planned Maintenance for Graduate in Science / Bachelor of Engg. Graduate from a Equipments, Adv MS Office - Excel, Word, PPT recognized University (Preferably - Mechanical, Retail Equipment knowledge, Planning & Organising Electrical, Industrial) Knowledge of Critical equipment s in a Retail Store / Experience in Enterprise Asset Management tools Planned Maintenance, Problem Solving Analytical Ability, Logical Thinking Knowledge on Automation Tools/ processes Good communication Skills both Verbal and Written CF Standard Role Code: OPS-CCH-IC1 About us Tesco in Bengaluru is a multi-disciplinary team serving our customers, communities, and planet a little better every day across markets. Our goal is to create a sustainable competitive advantage for Tesco by standardising processes, delivering cost savings, enabling agility through technological solutions, and empowering our colleagues to do even more for our customers. With cross-functional expertise, a wide network of teams, and strong governance, we reduce complexity, thereby offering high-quality services for our customers. Tesco in Bengaluru, established in 2004 to enable standardisation and build centralised capabilities and competencies, makes the experience better for our millions of customers worldwide and simpler for over 3,30,000 colleagues. Tesco Business Solutions: Established in 2017, Tesco Business Solutions (TBS) has evolved from a single entity traditional shared services in Bengaluru, India (from 2004) to a global, purpose-driven solutions-focused organisation. TBS is committed to driving scale at speed and delivering value to the Tesco Group through the power of decision science. With over 4,400 highly skilled colleagues globally, TBS supports markets and business units across four locations in the UK, India, Hungary, and the Republic of Ireland. The organisation underpins everything that the Tesco Group does, bringing innovation, a solutions mindset, and agility to its operations and support functions, building winning partnerships across the business. TBSs focus is on adding value and creating impactful outcomes that shape the future of the business. TBS creates a sustainable competitive advantage for the Tesco Group by becoming the partner of choice for talent, transformation, and value creation Apply

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1.0 - 6.0 years

2 - 3 Lacs

Kolkata

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SUMMARY Greetings from 2Coms Group!! 2COMS is one of India’s leading organizations. It’s not just one brand but a group of companies delivering excellence in multiple fields. Established almost three decades ago, we have been serving as a Complete Human Supply Chain Management Group. JobsAcademy is a part of 2COMS Group and it is an award-winning skill development organization, recognized by the Ministry of Skill Development & Entrepreneurship, Government of India . Some of their core verticals include: Skill development programs funded by the Government of India Train, Hire and Deploy resources for the industry Implement vocational training programs for high school students Execute training programs funded by corporate CSR JobsAcademy is accredited to EC- Council, CompTIA, AWS re/Start, Future Skills Prime, Go Daddy, Cloud Credential Council, NSDC . It brings large-scale opportunities for technical trainers who have knowledge and skills in multiple technologies. This opportunity follows HTD program in which aspiring candidates are to be trained for MNCs . First We Hire , Then We Train and Finally Deploy the skilled technical professionals in the Tech-Giants. The HTD program from JobsAcademy is designed to give existing IT professionals the exposure and opportunity they need to break away from the conventional jobs and enter into highly targeted, and career-advancing roles. To know more about us. Please click below. 2COMS - https://www.2coms.com/ Jobs Academy - https://jobsacademy.co Position: Lead Generation Specialist Location: [Kolkata-Beckbagan] Job Type: [Full-time] About the Role We are seeking a dynamic and results-driven Lead Generation Specialist to join our team. In this role, you will be responsible for identifying and generating new business leads through various channels. Your goal is to drive sales opportunities and contribute to business growth by engaging potential customers, qualifying prospects, and setting up meetings for the sales team. Key Responsibilities Research and identify potential leads through online sources, databases, and social media platforms. Develop and execute lead generation strategies to drive inbound and outbound leads. Engage with prospects via email, phone calls, LinkedIn, and other outreach methods. Qualify leads by understanding their business needs and pain points. Maintain and update lead information in the CRM system. Collaborate with the sales and marketing teams to optimize lead generation efforts. Track and report lead generation metrics and campaign performance. Stay updated on industry trends and competitor activities to enhance lead generation strategies. Requirements Requirements & Qualifications Proven experience in lead generation, sales, or a related role. Strong research skills and proficiency in using lead generation tools (e.g., LinkedIn Sales Navigator, HubSpot, ZoomInfo). Excellent communication and interpersonal skills. Ability to engage and build relationships with potential clients. Familiarity with CRM software and email automation tools. Self-motivated, goal-oriented, and able to work independently. Bachelor's degree in Business, Marketing, or a related field (preferred). Preferred Skills Experience with B2B lead generation and outbound prospecting. Knowledge of digital marketing and lead nurturing strategies. Ability to analyze lead data and adjust strategies accordingly. Benefits Why Join Us? Competitive salary and performance-based incentives. Growth opportunities within a fast-paced environment. Supportive and collaborative work culture. Training and development programs to enhance your skills. Interested Candidate Connect on - riya.s@2coms.com or 8436843265

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1.0 - 5.0 years

10 - 14 Lacs

Pune

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-Quality Assurance Lead (Only US Citizens and Green Card Holder) Company Overview: At Codvo, software and people transformations go hand-in-hand We are a global empathy-led technology services company Product innovation and mature software engineering are part of our core DNA Respect, Fairness, Growth, Agility, and Inclusiveness are the core values that we aspire to live by each day. We continue to expand our digital strategy, design, architecture, and product management capabilities to offer expertise, outside-the-box thinking, and measurable results. Key Responsibilities: QA Strategy & LeadershipDevelop and implement comprehensive QA strategies and processes across multiple projects Ensure the alignment of QA efforts with business goals, technical requirements, and product timelines. Test Planning & ExecutionOversee the development and execution of test plans for functional, regression, integration, performance, and user acceptance testing. Automation Framework & ToolsLead the design and implementation of test automation frameworks Ensure effective use of automation tools (e.g., Selenium, TestNG, JUnit, Appium) for both backend and front-end testing. Team Mentorship & DevelopmentMentor and guide the QA team, fostering a collaborative, innovative, and high-performance culture. Collaboration with Cross-Functional TeamsWork closely with developers, product managers, and other stakeholders to understand requirements, technical specifications, and quality expectations. Test Documentation & ReportingEnsure comprehensive documentation of test plans, test cases, test scripts, and defects Provide detailed reports on test results, quality metrics, and project status to stakeholders, including senior leadership. Quality Metrics & Continuous ImprovementDevelop, track, and report key quality metrics (e.g., defect density, test coverage, defect resolution time) Drive continuous improvement efforts by analyzing defects, identifying root causes, and implementing corrective actions. Risk Management & Defect ManagementIdentify and manage quality risks across projects Lead defect management processes, ensuring that defects are tracked, prioritized, and addressed in a timely manner. Performance & Load TestingOversee the execution of performance, load, and scalability testing to ensure that the application meets non-functional requirements for performance under high loads and stress conditions. Customer Advocacy & Quality FocusBe the voice of the customer by ensuring that quality standards are consistently met and that any defects or issues impacting user experience are addressed promptly. Key Qualifications: Education: Bachelors or masters degree in computer science, Engineering, or a related field. Experience: 10+ years of experience in software quality assurance, with at least 5 years in a leadership role managing QA teams. Proven experience leading both manual and automated testing efforts in complex, multi-tiered applications. Strong expertise in test automation, test management, and QA methodologies. Experience working in Agile/Scrum development environments. Show more Show less

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1.0 - 5.0 years

16 - 20 Lacs

Pune

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-Solution Architect (Only US Citizens and Green Card Holder) Company Overview: At Codvo, software and people transformations go hand-in-hand We are a global empathy-led technology services company Product innovation and mature software engineering are part of our core DNA Respect, Fairness, Growth, Agility, and Inclusiveness are the core values that we aspire to live by each day. We continue to expand our digital strategy, design, architecture, and product management capabilities to offer expertise, outside-the-box thinking, and measurable results. Key Responsibilities: Develop end-to-end technology solutions by translating business requirements into architectural designs that meet client needs, ensuring scalability, performance, and security. Work closely with stakeholders, including business analysts, project managers, product owners, and technical teams, to gather requirements, define objectives, and design solutions. Lead the architectural design process for complex projects and provide clear guidance to development teams to implement solutions that adhere to best practices. Assess the systems architecture currently in place and recommend solutions for improvement. Design and implement integration strategies for various platforms, applications, and third-party services, ensuring seamless functionality and minimal downtime. Address technical challenges and provide practical solutions to ensure the project stays on track in terms of both timelines and quality. Create detailed architectural documentation, including solution designs, technical specifications, and implementation guides, to support the development and operational teams. Ensure the architecture is designed to meet high-quality standards and perform testing to validate that the solution meets functional and non-functional requirements. Stay up-to-date with the latest technological advancements and trends in software development, cloud computing, and other relevant technologies to ensure solutions are innovative and competitive. Qualifications: EducationBachelors degree in Computer Science, Engineering, Information Technology, or a related field A Masters degree or relevant certifications is a plus. ExperienceMinimum of 5 years of experience in solution architecture, software development, or related technical roles. Expert KnowledgeStrong expertise in software architecture patterns (microservices, SOA), cloud platforms (AWS, Azure, Google Cloud), databases (SQL, NoSQL), and enterprise integration. Technical Skills: Proficiency in multiple programming languages (Java, Python, .NET, etc.), cloud computing, API design, and automation tools. Leadership & CommunicationStrong leadership, communication, and interpersonal skills, with the ability to translate technical concepts into business value for stakeholders. Problem-SolvingAbility to think critically and solve complex problems while balancing business needs and technical constraints. Agile/ScrumFamiliarity with Agile methodologies, and the ability to lead in an Agile environment is a plus. Experience- 15+Years Location- Remote/US Show more Show less

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8.0 - 12.0 years

15 - 19 Lacs

Bengaluru

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Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Primary Responsibilities Lead end-to-end management of database operations across MSSQL, MySQL, and Oracle environments Own and enhance platform lifecycle management (PLM), including patching, upgrades, and performance tuning Design and implement automated, self-healing systems for proactive fault detection and recovery Build scalable automation for routine DBA tasks (backups, failovers, capacity planning, etc.) Ensure high availability, disaster recovery, and compliance of all data systems Collaborate with architects and engineering leads to define and evolve the data infrastructure roadmap Mentor and guide junior DBAs and data platform engineers, promoting best practices and continuous learning Establish and monitor KPIs for system reliability, performance, and platform health Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications 10+ years of experience in database administration and operations (MSSQL, MySQL, Oracle) 3+ years in a leadership or managerial role with a solid track record of team development Experience with monitoring tools (e.g., Prometheus, Grafana, OEM, SolarWinds) Experience working in hybrid or cloud-native environments (Azure, AWS, or GCP) Deep understanding of PLM, capacity management, HA/DR, and database security Expertise in scripting (PowerShell, Bash, Python) and automation tools (Ansible, Terraform, etc.) Solid troubleshooting and performance tuning skills across DB platforms Familiarity with CI/CD practices and infrastructure automation Preferred Qualifications Experience with containerized DB deployments (e.g., Docker, Kubernetes) Exposure to self-service data platforms and DevOps for data Knowledge of AI/ML-based alerting or anomaly detection in ops Certifications in MSSQL, Oracle, MySQL, or relevant cloud platforms At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone - of every race, gender, sexuality, age, location and income - deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

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5.0 - 10.0 years

11 - 16 Lacs

Noida

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Primary Responsibilities Creation of Platform Support/Monitoring portal applications to assist in monitoring of inventories/API performance/data trends. Troubleshoot and resolve production defects at all levels. Make critical architecture decisions to guide the development of robust and scalable software solutions Define and enforce engineering policies and best practices for design, development, and delivery of software's Collaborate cross-functionally to ensure technical alignment with business goals Stay up-to-date with the latest industry trends and technologies Required Qualifications 10+ years of software engineering experience 3+ years of hands-on experience with DevOps principles, CI/CD pipelines and automation tools ( Git/GitHub Actions/Jenkins/GitHub version control...etc.) 2+ years of experience with Angular, .Net Technologies, Databases, Kubernetes and cloud technologies Ability to understand database structures and be able to manipulate, extract, and update data Proficient in SQL; experienced in developing stored procedures/views/triggers/indexes Preferred Qualifications Bachelor’s/Master’s degree in Computer Science/Software Engineering/ or related field 3+ years of experience with Aha, Rally, ServiceNow, and GitHub along with an understanding of DevOps 2+ years' Snowflake cloud data warehouse/platform experience Solid technical and platform knowledge, including some or all ofSPLUNK, Kafka, Queueing, ElasticAPM, Red Gate, Grafana, and Airflow. #LETSGROW At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

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4.0 - 8.0 years

11 - 16 Lacs

Chennai

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Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together We are seeking a skilled and detail-oriented Control-M Administrator to oversee and optimize enterprise-level job scheduling and workload automation processes. The successful candidate will be responsible for managing the Control-M environment, ensuring its stability, performance, and alignment with business requirements. This role involves collaboration with cross-functional teams, troubleshooting, and implementing solutions to streamline IT operations. Primary Responsibilities Administer and maintain the Control-M environment, including installation, configuration, upgrades, and patching Monitor system performance and ensure optimal operation to meet service level agreements (SLAs) Design, configure, and manage job schedules, ensuring efficient workflows across systems Automate repetitive tasks and processes, reducing manual intervention and improving productivity Investigate and resolve issues related to job failures, performance degradation, and system errors Provide technical support to teams leveraging Control-M for their operations Collaborate with stakeholders to identify opportunities for improving scheduling and automation processes Implement best practices for workload automation and system integration Maintain comprehensive documentation of configurations, workflows, and troubleshooting steps Generate reports to provide insights into system performance, job completion rates, and error trends Ensure compliance with organizational and regulatory policies related to data handling and system access Implement and monitor security measures within the Control-M environment Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications Bachelor's degree in Computer Science, Information Technology, or a related field. 5+ years of relevant experience. Proven experience as a Control-M Administrator or in a similar role Solid understanding of workload automation tools and principles Proficiency in scripting and programming for task automation (e.g., PowerShell) Familiarity with ITIL practices and incident management frameworks Proven excellent problem-solving skills and attention to detail Solid communication and collaboration abilities to work effectively with technical and non-technical teams Preferred Qualifications Experience with integrating Control-M with other enterprise tools and platforms. Knowledge of cloud-based job scheduling and automation solutions. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone - of every race, gender, sexuality, age, location and income - deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

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6.0 - 10.0 years

18 - 22 Lacs

Bengaluru

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We are seeking a seasoned Finance Transformation Leader specializing in Accounts Payable (AP) to spearhead process optimization, automation, and strategic efficiency initiatives. This role requires a blend of value enablement and execution, stakeholder engagement, and transformation leadership to drive transformative financial improvements while ensuring seamless business continuity. Strategic Finance Transformation Develop and execute a roadmap for AP process transformation , ensuring efficiency, compliance, and scalability. Analyze existing workflows and identify cost-saving opportunities through automation and process re-engineering. Execution focused to delivering client value by bringing focus to process, policy, technology proposals. Support new solution development via sole source, RFP and renewal activities. Champion Lean and Six Sigma methodologies to drive operational excellence in AP processes. Technology & Automation Leadership Oversee digital transformation initiatives , including AI-driven invoice processing, OCR integration, and ERP automation . Evaluate and implement AP automation tools , optimizing reconciliation, approvals, and payment cycles. Assess and bring to fore newer solutions that will help differentiate IBM in market place with regard to the value proposition Stay abreast of emerging financial technologies to ensure a future-ready AP function. Stakeholder & Vendor Management Cultivate strong relationships with senior finance leaders, procurement heads, and external partners to align AP transformation goals. Collaborate with global finance teams to ensure standardization and compliance with international payment regulations . Lead negotiations with vendors and financial institutions to drive cost-effective payment solutions . Operational Excellence & Compliance Establish and maintain KPIs for AP performance , tracking invoice processing times, payment accuracy, and vendor satisfaction. Create sub-offering to add incremental value to our clients and engagements Ensure adherence to financial governance policies and regulatory frameworks. Conduct periodic audits to assess fraud risks, AP controls, and financial integrity . Consulting & Change Management Drive AP process improvement initiatives , collaborating with consulting firms and internal finance teams. Develop a structured change management approach , ensuring minimal disruption during transformation efforts. Conduct training and upskilling sessions for finance teams on new AP technologies and methodologies . Leadership & Communication Lead a high-performing finance transformation team, mentoring junior professionals in AP strategy. Present AP transformation insights, recommendations, and financial impact reports to senior leadership and board members . Foster a culture of continuous innovation, cost efficiency, and accountability in finance operations. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Deep expertise in AP processes, procurement finance, and shared services environments . Consulting experience in finance transformation, automation, and process reengineering . Proven ability to engage and influence senior stakeholders in finance, operations, and procurement . Hands-on experience with ERP systems (SAP, Oracle, Workday) and AP automation tools (RPA, AI-driven AP solutions) . Strategic mindset with the ability to drive sustainable cost efficiencies . Exceptional communication skills —able to translate complex financial strategies into actionable insights. Preferred technical and professional experience MBA, CA, or CPA qualification will be an edge Certification in Lean Six Sigma, Financial Process Automation, or Agile Finance . Experience in global finance transformation and shared service center environments .

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3.0 - 6.0 years

2 - 6 Lacs

Gurugram

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About the Role: OSTTRA India The RoleDNS Specialist The Team The OSTTRA Technology teamis composed of Capital Markets Technology professionals, who build,supportand protect the applications that operate our network. The technology landscapeincludeshigh-performance, high-volume applications as well as compute intensive applications,leveragingcontemporary microservices, cloud-based architectures The Impact Together, we build, support, protect and manage high-performance, resilient platforms that process more than 100 million messages a day. Our services are vital to automated trade processing around the globe, managing peak volumes and working with our customers and regulators to ensure the efficient settlement of trades and effective operation of global capital markets Whats in it for you We are seeking a technically excellent, Cloud Network Engineer to join the India team. You will be an organized, hardworking, friendly, and confident individual, with excellent communication and interpersonal skills to fit into the company culture. This is an excellent opportunity to work as a key member of this highly visible global finance team, in a growing business. Responsibilities We are seeking a DNS Specialist who will be a member of OSTTRAs global network infrastructure team that is responsible for our office, data centre and cloud network infrastructure. As a DNS Specialist, you will play a crucial role in architecting and optimising our DNS infrastructure for global scale. The successful candidate will possess a deep understanding of networking principles, exhibit proficiency in Linux operating systems, and demonstrate expertise across a diverse range of DNS technologies, including but not limited to BIND, Route53, and Google Cloud DNS. What Were Looking For A degree in Computer Science or a related subject or the equivalent in knowledge and work experience A minimum of 5 years of experience with networks operations and architecture Proficiency in DNS protocols, standards, and best practices Knowledge of DNS-related technologies such as DNSSEC, DANE, and Anycast Hands-on experience in several of the followingBIND, Route53, Google Cloud DNS, Infoblox, and Unbound. Solid understanding of networking network protocols including TCP/IP, DNS, DHCP, HTTP, and HTTPS. Self-motivated and great under pressure. Big-picture understanding of the networking concepts behind virtual environments and various hybrid cloud initiatives Excellent verbal and written communication skills Experience from configuration management and change management Hands-on experience of Linux operating systems Experience using Infrastructure as Code and network automation tools such as Terraform, Ansible, Git and Python The Location: Gurgaon, India About Company Statement: OSTTRAis a market leader inderivatives post-trade processing, bringing innovation, expertise, processes and networks together to solve the post-trade challenges of global financial markets. OSTTRA operates cross-asset post-trade processing networks,providinga proven suite of Credit Risk, Trade Workflow and Optimization services.Together these solutions streamline post-trade workflows, enabling firms to connect to counterparties and utilities, manage credit risk, reduce operationalrisk andoptimizeprocessingtodrive post-trade efficiencies. OSTTRA was formed in 2021 through the combination of four businesses that have been at the heart of post trade evolution and innovation for the last 20+ yearsMarkitServ, Traiana, TriOptima and Reset. These businesses have an exemplary track record of developing and supporting critical market infrastructure and bring together an established community of market participants comprisingall trading relationships and paradigms, connectedusingpowerful integration and transformation capabilities. About OSTTRA Candidates should note that OSTTRAis an independentfirm, jointly owned by S&P Global and CME Group. As part of the joint venture, S&P Global providesrecruitmentservices to OSTTRA - however, successful candidates will be interviewed and directly employed by OSTTRA, joiningour global team of more than 1,200 posttrade experts. OSTTRA was formed in 2021 through the combination of four businesses that have been at the heart of post trade evolution and innovation for the last 20+ yearsMarkitServ, Traiana, TriOptima and Reset. OSTTRA is a joint venture, owned 50/50 by S&P Global and CME Group. With an outstanding track record of developing and supporting critical market infrastructure, our combined network connects thousands of market participants to streamline end to end workflows -from trade capture at the point of execution, through portfolio optimization, to clearing and settlement. Joining the OSTTRA team is a unique opportunity to help build a bold new business with an outstanding heritage in financial technology, playing a central role in supporting global financial markets. Learn more atwww.osttra.com. Whats In It For You Benefits: We take care of you, so you cantake care of business. We care about our people. Thats why we provide everything youand your careerneed to thrive at S&P Global. Our benefits include: Health & WellnessHealth care coverage designed for the mind and body. Flexible DowntimeGenerous time off helps keep you energized for your time on. Continuous LearningAccess a wealth of resources to grow your career and learn valuable new skills. Invest in Your FutureSecure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly PerksIts not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the BasicsFrom retail discounts to referral incentive awardssmall perks can make a big difference. For more information on benefits by country visithttps://spgbenefits.com/benefit-summaries ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf ----------------------------------------------------------- 20 - Professional (EEO-2 Job Categories-United States of America), BSMGMT203 - Entry Professional (EEO Job Group)

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5.0 - 9.0 years

11 - 15 Lacs

Bengaluru

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Job Summary Synechron is seeking a skilled Automation Engineer to join our team, focusing on designing and implementing automated solutions that enhance efficiency and quality across various processes and systems. This role plays a crucial part in advancing Synechron’s strategic objectives by collaborating with cross-functional teams to identify and execute automation opportunities, ensuring our solutions meet the highest standards of reliability and performance. Software Requirements Required: Proficiency in automation tools and frameworks such as Selenium, Jenkins, and Ansible. Experience with scripting languages like Python, JavaScript, or Bash. Preferred: Familiarity with cloud technologies such as AWS or Azure. Understanding of CI/CD pipelines and related tools. Overall Responsibilities Design, develop, and implement automated solutions to improve efficiency and quality. Collaborate with software developers, QA engineers, and operations personnel to identify automation opportunities. Create and maintain automation frameworks and scripts for testing and deployment processes. Conduct thorough testing of automated solutions to ensure reliability and performance. Monitor automated systems for performance issues and troubleshoot problems. Document automation processes, workflows, and technical specifications for knowledge sharing and compliance. Stay updated on industry trends and emerging technologies in automation and software development. Provide training and support to team members on automation tools and practices. Participate in continuous improvement initiatives to enhance automation strategies. Technical Skills (By Category) Programming Languages: RequiredPython, JavaScript, or Bash. PreferredJava or Ruby. Development Tools and Methodologies: RequiredSelenium, Jenkins, Ansible. Cloud Technologies: PreferredAWS, Azure. Frameworks and Libraries: RequiredFamiliarity with automation frameworks. Security Protocols: PreferredKnowledge of security practices in automation. Experience Requirements Minimum 6+ years of experience in automation engineering roles. Experience in developing automated solutions within software development environments. Industry experience in technology, finance, or similar sectors is preferred. Alternative experience pathways include roles in software development or systems engineering with a focus on automation. Day-to-Day Activities Attend regular team meetings and engage in collaborative discussions with cross-functional teams. Develop and test automation scripts and frameworks. Monitor and troubleshoot automated systems to ensure optimal performance. Document processes and maintain clear records of all automation activities. Provide support and training on automation tools and methodologies to team members. Qualifications Bachelors or Master’s degree in Computer Science, Information Technology, or a related field. Relevant certifications in automation tools or cloud technologies are preferred. Commitment to continuous professional development and staying abreast of industry trends. Professional Competencies Strong critical thinking and problem-solving capabilities. Effective communication and stakeholder management skills. Proven ability to work collaboratively in team settings. Adaptability to new technologies and changing requirements. Innovative mindset focused on improving processes and solutions. Excellent time and priority management skills.

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3.0 - 6.0 years

7 - 12 Lacs

Bengaluru

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Job Summary Synechron is seeking a highly skilled Control-M NI professional to join our dynamic team. This role is crucial in ensuring seamless integration and execution of Control-M tasks, supporting the organizations business objectives by optimizing workload automation processes. The position contributes significantly to enhancing operational efficiency and client satisfaction through effective task delivery and communication. Software Requirements Required: Control-M (Extensive experience required) Microsoft Office Suite (Proficiency in Word, Excel, PowerPoint) Preferred: Experience with other workload automation tools Familiarity with cloud platforms like AWS or Azure Overall Responsibilities Deliver end-to-end Control-M tasks as per client and project requirements. Collaborate with stakeholders to understand and implement automation needs. Enhance process efficiency and reliability through strategic task execution. Meet performance outcomes by ensuring timely and accurate delivery of tasks. Technical Skills (By Category) Programming Languages: RequiredBasic scripting knowledge (e.g., Shell, Python) PreferredAdvanced scripting capabilities Databases/Data Management: RequiredBasic SQL knowledge PreferredExperience with database management systems (e.g., Oracle, MySQL) Cloud Technologies: PreferredFamiliarity with AWS or Azure services Frameworks and Libraries: PreferredUnderstanding of automation frameworks Development Tools and Methodologies: RequiredKnowledge of Agile methodologies Security Protocols: PreferredAwareness of data security practices Experience Requirements Minimum of 5 years of experience in Control-M or similar roles. Experience in client interaction and requirement gathering. PreferredExperience in the IT consulting industry. Alternative pathwaysCandidates with equivalent automation tool experience or IT project management backgrounds. Day-to-Day Activities Execute and monitor Control-M tasks, ensuring alignment with project timelines. Conduct regular meetings with clients and internal teams to discuss requirements and progress. Prepare and deliver project deliverables, maintaining high standards of quality. Exercise decision-making authority in task prioritization and execution strategies. Qualifications Bachelors degree in Computer Science, Information Technology, or related field (or equivalent experience). PreferredCertification in Control-M or related workload automation tools. Commitment to continuous professional development and training. Professional Competencies Demonstrated critical thinking and problem-solving capabilities. Strong leadership and teamwork abilities, fostering a collaborative environment. Excellent communication skills for effective stakeholder management. Adaptability to evolving project requirements and learning orientation. An innovative mindset that contributes to process improvement. Efficient time and priority management skills to handle multiple tasks.

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15.0 - 23.0 years

25 - 40 Lacs

Hyderabad

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Experience: 15-20 years in core finance/accounting roles with at least 7-8 years in a client- facing or account management role, ideally within a shared services or corporate finance environment. Required Candidate profile Technical Proficiency: Strong all round knowledge of Finance processes, ERP systems, financial reporting, and process automation tools. Call Vikas 8527840989 Email vikasimaginators@gmail.com

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8.0 - 13.0 years

25 - 30 Lacs

Gurugram

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We are looking for a skilled Senior Service Delivery Manager to lead our team in delivering exceptional services to our clients. The ideal candidate will have a strong background in service delivery management and a proven track record of success in managing teams and driving business growth. This position is based in Bengaluru. Roles and Responsibility Oversee the delivery of services to clients, ensuring high levels of satisfaction and meeting customer expectations. Manage and lead service delivery teams, providing guidance and support to ensure successful project outcomes. Develop and maintain strong client relationships, acting as the primary point of contact and addressing client concerns. Monitor service performance metrics and implement improvements to enhance overall service quality and efficiency. Ensure compliance with service level agreements (SLAs) and contractual obligations, maintaining high standards of quality and reliability. Conduct regular service reviews with clients and internal stakeholders to identify areas for improvement and optimize service delivery processes. Identify and mitigate risks to service delivery, collaborating with other departments to resolve issues and improve overall service quality. Drive continuous improvement initiatives to enhance service quality and efficiency, preparing and presenting service performance reports to senior management, including dashboards, client satisfaction surveys, and feedback reports. Prepare and present service level agreement (SLA) compliance reports, risk assessment and mitigation plans, and continuous improvement plans and implementation reports. Develop training and development plans for service delivery teams. Job Requirements Bachelor's degree in Business Administration, Marketing, or a related field. Minimum 8 years of experience in bid management, proposal development, or a related role within the managed services outsourcing industry. Proven experience in bid management and proposal development, preferably in the managed services industry. Strong understanding of the managed services market and competitive landscape. Ability to lead and motivate cross-functional teams. Strong organizational and time management skills. Proficiency in proposal automation tools and CRM systems. Proven track record of managing and winning complex bids and proposals. Strong understanding of bid management best practices, methodologies, and tools. Excellent project management and organizational skills, with the ability to manage multiple bids simultaneously. PMP certification is highly desirable. Exceptional written and verbal communication skills, with the ability to craft compelling proposals and presentations. Strong analytical and problem-solving abilities. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Project, CRM) and bid management software.

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5.0 - 8.0 years

10 - 17 Lacs

Bengaluru

Hybrid

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Direct Responsibilities The Production engineer Automation & tooling duties are as follows, as a whole or in part Ansible development Continuous deployment tool & support Certificates Renewal Service now automation Monitoring and alerting setup Develop and maintain dashboards and reporting. Ensuring descriptive modelling Ensuring knowledge sharing Ensuring quality and security Contributing Responsibilities Contribute to the knowledge transfer with Paris APS teams. Contribute to the definition of procedures and processes necessary for the team. Help build team spirit and integrate into BNP Paribas culture. Contribute to the regular activity reporting and KPI calculation. Contribute to continuous improvement actions. Contribute to the acquisition by ISPL team of new skills & knowledge to expand its scope. Contributing to continuous process improvement Contributing to user training and information Contribute to projects and programs Technical & Behavioral Competencies Strong Knowledge of ITIL Strong knowledge IT infrastructure Knowledge of ansible Knowledge on Production tools like Dynatrace, Elastic Search, Autosys. Strong knowledge of Data visualization tools (Tableau) Knowledge of Scripting and automatization workflows Strong knowledge of data processing (Dataiku) Knowledge of Data Lab environment - Test & learn methodologies Methodologies Test AB Experience on control methodology Good written and spoken English. Measure and identify areas for improving Quality and overall Delivery. Able to communicate efficiently. Good Team Player Knowledge of service Now development

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