Automation QA Engineer Gen AI Bots

About The Role

You will be responsible for designing, developing, and executing automated test strategies for our Generative AI-powered bots on RCS and WhatsApp. Your work will ensure the bot's functionality, performance, and conversational AI are robust, reliable, and provide a seamless user experience

Skills And Qualifications

• Technical Expertise:
• 4+ years of experience in automation testing with strong proficiency in Java.
• In-depth experience with Selenium WebDriver for browser-based automation.
• Bot and AI Testing:
• Experience testing Gen AI models, NLP, and conversational bots is a must.
• Knowledge of chatbot platforms, APIs (WhatsApp Business API, RCS APIs), and testing methodologies for conversational AI.
• QA Best Practices:
• Solid understanding of software QA methodologies, tools, and processes within an Agile environment.
• Experience with test management tools like Jira and version control with Git.
• Problem-Solving: Excellent analytical and problem-solving skills to diagnose and troubleshoot complex issues in bot interactions.
• Communication: Strong verbal and written communication skills to articulate test results, bugs, and technical concepts effectively.
  

Preferred Qualifications

• Experience in a relevant telecom domain
• Certification in relevant areas of software testing or AI.