Automation Lead - L1

Role Overview: As a leader in automation initiatives for strategic accounts within a Business Unit at Wipro Limited, your role is crucial in ensuring enhanced client engagement. You will be responsible for devising automation roadmaps and strategies for various Business Units, understanding requirements for automation implementation, and driving automation maturity within selected accounts. Your focus will be on showcasing Wipro's capabilities to drive automation, meeting contractual commitments, implementing necessary software and infrastructures, and ensuring scalable standards for active automation monitoring. Additionally, you will review automation projects, identify and resolve escalations, and stay updated on automation trends to bridge capability gaps within the team. Moreover, maintaining customer relationships and gathering feedback to enhance customer references will be key aspects of your role. Key Responsibilities: - Lead automation roadmaps and strategies for various Business Units. - Understand requirements for automation implementation in different accounts. - Shortlist accounts based on size and maturity to drive automation. - Showcase Wipro's automation capabilities and achieve ROI for clients. - Ensure contractual commitments are met by understanding project scope. - Implement necessary software and infrastructures for automation. - Establish scalable standards for dashboard and process support. - Develop and review Account Automation Plans in consultation with partners and teams. - Monitor automation project progress and resolve complex escalations. - Provide solutions for persistent automation problems in the development unit. - Manage access control to protect sensitive project information. - Review project status and ensure successful roll-out. - Stay updated on automation trends and identify capability gaps. - Maintain customer relationships and gather feedback for continuous improvement. Qualifications Required: - Experience in leading automation initiatives for strategic accounts. - Strong understanding of automation requirements and implementation. - Ability to drive automation maturity and showcase capabilities to clients. - Proficiency in project management and resolving escalations. - Knowledge of software and infrastructures required for automation. - Excellent communication skills to maintain customer relationships. - Analytical mindset to review project status and identify capability gaps. - Proven track record in meeting contractual commitments and achieving client satisfaction. *Note: Additional details about the company were not specified in the provided Job Description.,