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Cognizant
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Automation

Automation

Cognizant

15 - 19 years

0 Lacs

chennai tamil nadu

Posted:2 days ago| Platform: Shine logo

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Skills Required

automation tools itsm tools itil processes ai technologies transformation initiatives application automation infrastructure automation genai

Work Mode

On-site

Job Type

Full Time

Job Description

You should have 15 to 18 years of experience and be based in Chennai. Your responsibilities will include managing service desk operations, demonstrating expertise in ITSM and automation tools, possessing a strong understanding of ITIL processes, identifying process gaps in service desk operations and recommending solutions, incorporating AI technologies to modernize the ServiceDesk, showcasing transformation initiatives to customers in the service desk and automation domain, and having knowledge in both application and infrastructure automation, particularly in GenAI related automation.,

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