Authorizer/Teller Authorizer

As a Retail Branch Banking Supervisor reporting to the Branch Manager, your role involves supervising and monitoring branch transactions and sales to enhance the value of existing accounts and retention of the portfolio. Key Responsibilities: - Supervise & monitor Personal Banker desks and contract sales staff - Manage branch administration and lobby - Ensure delivery of quality customer service - Resolve customer queries and complaints promptly - Monitor staff productivity and provide guidance for improvement - Ensure branch operations and audit compliance - Authorize Personal Banker transactions and corporate salaries processing - Manage cost, staff productivity, and Cash and Customer transactions at teller counters - Supervise non-cash transactions like DD/MC, fund transfer, etc. - Increase penetration of Saving Accounts for non-liability customers - Reconcile and maintain suspense accounts register as required - Engage in branch merchandising and generate business through cross-selling - Provide leads for Third Party Products to customers - Ensure tellers are well-trained on the bank's products Qualifications Required: - Bachelor's degree in Finance, Business Administration, or related field - Prior experience in retail banking operations - Strong communication and interpersonal skills - Ability to manage and motivate a team effectively Note: The job description does not include any additional details about the company. As a Retail Branch Banking Supervisor reporting to the Branch Manager, your role involves supervising and monitoring branch transactions and sales to enhance the value of existing accounts and retention of the portfolio. Key Responsibilities: - Supervise & monitor Personal Banker desks and contract sales staff - Manage branch administration and lobby - Ensure delivery of quality customer service - Resolve customer queries and complaints promptly - Monitor staff productivity and provide guidance for improvement - Ensure branch operations and audit compliance - Authorize Personal Banker transactions and corporate salaries processing - Manage cost, staff productivity, and Cash and Customer transactions at teller counters - Supervise non-cash transactions like DD/MC, fund transfer, etc. - Increase penetration of Saving Accounts for non-liability customers - Reconcile and maintain suspense accounts register as required - Engage in branch merchandising and generate business through cross-selling - Provide leads for Third Party Products to customers - Ensure tellers are well-trained on the bank's products Qualifications Required: - Bachelor's degree in Finance, Business Administration, or related field - Prior experience in retail banking operations - Strong communication and interpersonal skills - Ability to manage and motivate a team effectively Note: The job description does not include any additional details about the company.