ATM Service Engineer _ West Bengal

Job open - All districts of west Bengal

ATM Service Engineer – Job Responsibilities

• Installation & Setup
• Install, configure, and test ATMs, Cash Recyclers, Passbook Printers, and related equipment.
• Ensure proper connectivity, software configuration, and network integration.
• Maintenance & Troubleshooting
• Attend service calls for breakdowns, errors, or downtime.
• Diagnose and resolve hardware and software issues in ATMs.
• Replace defective parts such as card readers, sensors, cash dispensers, and printers.
• Preventive Maintenance
• Perform regular preventive maintenance to ensure smooth functioning.
• Check cash dispensing accuracy, receipt/journal printing, and security systems.
• Technical Support
• Respond to customer complaints and queries regarding ATM functioning.
• Provide on-site technical support and escalate complex issues when needed.
• Software & Network Support
• Update ATM software/firmware as per company standards.
• Check connectivity issues with bank servers or service providers.
• Documentation & Reporting
• Maintain service logs and call reports.
• Update status of repairs, part replacements, and downtime records.
• Safety & Security Compliance
• Follow company and client guidelines for ATM handling and cash safety.
• Ensure surveillance systems (CCTV, alarms, sensors) are functional.
• Coordination
• Work closely with operations, logistics, and vendor teams for spare parts.
• Coordinate with banks and CIT (cash-in-transit) companies if required.

Job Types: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Willingness to travel:

• 100% (Preferred)

Work Location: In person