Atlassian Lead

Phenom

Our purpose is to help a billion people find the right work! Phenom is an AI-Powered talent experience platform that is redefining the HR tech space. We have grown into a global organization with offices in 6 countries and over 1,500 employees. As an HR tech unicorn organization, innovation and creativity is within our DNA. Come help us make every talent moment Phenomenal! We are seeking a highly skilled and motivated Automation Test Engineer with hands-on experience in Python and Selenium. The ideal candidate should have a strong background in test automation frameworks, API testing, and be capable of working in a fast-paced product development environment.

About the role

Senior

Business Intelligence

• Design, build, and maintain

  dashboards and reports

  in BI tools (e.g., Power BI, Tableau, Looker).
• Translate Jira/Atlassian data into

  meaningful KPIs, trends, and insights

  for stakeholders.
• Ensure

  data accuracy, integrity, and governance

  in reporting systems.
• Develop and automate

  data pipelines and integrations

  between Jira Cloud and BI platforms.
• Support leadership with

  MBR/QBR reporting packs

  , performance scorecards, and trend analysis.

optimize

Business Analyst (BA) – Key Responsibility Areas

• Partner with stakeholders to

  gather and document business requirements

  for Jira and Atlassian tools.
• Conduct

  requirement workshops, stakeholder interviews, and

  gap analysis

  .
• Translate business requirements into

  functional and technical specifications

  for the Atlassian environment.
• Facilitate discussions to

  prioritize features, enhancements, and add-on evaluations

  .
• Act as a

  bridge between business and technical teams

  , ensuring solutions align with organizational needs.
• Contribute to

  user acceptance testing (UAT), training, and adoption initiatives

  .

Key Responsibilities

• Lead the

  administration and configuration

  of Jira Cloud, JSM, and Confluence at scale.
• Partner with cross-functional teams and stakeholders to

  analyze requirements

  and deliver business solutions in Jira.
• Conduct

  feasibility assessments and solution exercises

  to identify the right configurations or add-ons to meet business needs.
• Design and implement

  complex

  workflows, automation rules, and permission schemes

  for large-scale projects.
• Manage and optimize usage of

  Atlassian

  Marketplace apps and extensions

  for efficiency and scalability.
• Build and maintain

  executive-level

  dashboards and reports

  for leadership reviews (MBR, QBR, etc.).
• Provide

  guidance and mentorship

  to junior admins and IT support staff.
• Stay current with

  Atlassian

  Cloud

  features, best practices, and governance standards

  to ensure compliance and adoption.

Core

• Advanced User & Group Management across multiple projects/orgs
• Complex Project Setup (company-managed & team-managed)
• Advanced Workflow Design (validators, conditions, post functions, triggers)
• Global & Project-Level Automation (rule optimization, governance)
• Custom Fields, Screen Schemes, Field Configurations at scale
• Notification schemes and advanced permission strategies
• Scrum & Kanban advanced boards, backlog management, sprint reporting
• Cross-project dashboards, gadgets, and

  advanced

  JQL

• Experience with

  Atlassian

  Marketplace add-ons

  (ScriptRunner, Tempo, Advanced Roadmaps, Insight/Assets, etc.)
• Integrations with third-party tools and enterprise platforms

Qualifications

• 5+ years of hands-on

  Atlassian

  Cloud administration

  (Jira Software, JSM, Confluence).
• Proven ability to

  gather, analyze, and translate business requirements

  into effective Jira/Confluence solutions.
• Strong expertise in

  Atlassian

  Marketplace apps and extensions

  to extend platform capabilities.
• Excellent

  communication and

  stakeholder management

  skills

  to work across business and IT teams.
• Experience in

  mentoring and guiding junior admins

  .
• Strong

  problem-solving and optimization mindset

  , with focus on automation and reducing manual work.
• Familiarity with

  Agile/ITSM practices

  and enterprise governance standards.

Why Join Us

• Lead

  enterprise-wide

  Atlassian

  Cloud

  initiatives

  with significant business impact.
• Collaborate directly with stakeholders and leadership on

  strategic solutions

  .
• Opportunity to mentor, innovate, and influence the

  future of

  Atlassian

  adoption

  within the organization.
• A dynamic and collaborative work environment focused on

  scalability, automation, and efficiency

  .

Diversity, Equity, & Inclusion

Our commitment to diversity runs deep! Diversity is essential to building phenomenal teams, products, and customer experiences. Phenom is proud to be an equal opportunity employer taking collective action to build a more inclusive environment where every candidate and employee feels welcomed.

We recognize there is more to be done. Our teams are committed to continuous improvement until these powerful ideas are ingrained in our culture for Phenom and employers everywhere!