ATL/ TL Account Receivable ( AR)

About E-Health Source:

E-Health Source is a leading Revenue Cycle Management (RCM) service provider, committed to delivering efficient, accurate, and compliant healthcare solutions for clients across the US. Our team is driven by innovation, process excellence, and customer satisfaction.

Job Summary:

We are looking for a highly motivated ATL/TL Accounts Receivable (AR) professional with strong leadership capabilities and a deep understanding of the US healthcare RCM process. The ideal candidate will be responsible for leading a team of AR callers, ensuring timely follow-ups, reducing outstanding A/R, and maintaining strong client communication.

Role & responsibilities

• Lead and mentor a team of AR executives/callers to ensure performance targets are met.
• Monitor and manage the AR follow-up process, focusing on insurance claims follow-up, denial management, and resolution.
• Ensure compliance with client-specific SLAs and internal quality standards.
• Perform root cause analysis of denials and underpayments, and take corrective actions.
• Analyze aging reports and implement strategies to reduce Days in A/R.
• Conduct regular team meetings, performance reviews, and provide feedback for improvements.
• Coordinate with internal QA and training teams to address performance and knowledge gaps.
• Act as the point of contact for clients, addressing concerns and providing performance updates.
• Prepare and share daily, weekly, and monthly performance reports with stakeholders.

Preferred candidate profile

Minimum 5 years of experience in US Healthcare AR (RCM process), with at least 12 years in a supervisory or team handling role.

• Strong knowledge of denial management, claims follow-up, CPT/ICD codes, EOBs, and insurance portals.
• Proficient in analyzing A/R reports and working on claim resolutions.
• Excellent communication and interpersonal skills.
• Ability to lead and motivate teams in a fast-paced, target-driven environment.
• Flexible to work in night shifts as per US time zones.
• Familiarity with EMR systems and client-specific RCM tools is a plus.

Location : Usmanpura, Ahmedabad,

5 days working

Night Shift Timings : 6.30 PM to 3.30 AM

Onsite opporunity