AsstMgr-Housekeeping

Job Description

Managing Housekeeping Operations & Budgets: Ensure up-to-date knowledge of OSHA regulations and compliance. Oversee all lost and found procedures to ensure items are handled appropriately. Obtain lists of rooms to be cleaned and prepare work assignments for the housekeeping team. Inventory stock and ensure that adequate supplies are available. Communicate guest room status promptly to the Front Desk for efficient operations. Collaboration with Other Departments: Work closely with the Engineering department to address any guest room maintenance needs. Assist in supervising and coordinating housekeeping activities in public spaces. Supervision & Staff Accountability: Supervise and oversee housekeeping employees, ensuring uniformity and adherence to procedures. Implement an effective inspection program to maintain high standards in guestrooms and public areas. Provide feedback to employees based on service observations, ensuring continuous improvement in performance. Inventory & Supply Management: Manage linen and guest supply inventories. Assist in ordering necessary supplies to maintain operational efficiency. Guest Satisfaction: Ensure guest satisfaction by maintaining clean, well-stocked, and properly prepared rooms. Address guest complaints or concerns and resolve issues in a timely and professional manner. Training & Development: Assist in training and guiding employees to ensure that they understand and meet performance standards. Help supervise in the absence of the Director of Services or Housekeeping Manager. Safety & Loss Prevention: Adhere to loss prevention policies and ensure all housekeeping staff are properly equipped and uniformed.