Posted:3 months ago|
Platform:
Work from Office
Full Time
Financial: - Supervise an individual outlet. - Maximize Caf sales performance and drive profits. - Sales forecasting and apportioning targets across teams. - Asset & Equipment maintenance. - Assuring the Timely & Accurate indent is placed for the caf. - Wastage control measures. - Ensuring the compliance of the SOPs on cash & all the tenders. - Timely forecast of the stock in order to ensure the smooth operation of the Restaurant. Learning & Development Management: - Retention of manpower. - Motivating the team to ensure the sales target is met. - Briefing the team on a daily basis to ensure the team understands the importance SOPs - Ensure the team is groomed to move to the next level. - Grievance handling & solving issues. - Ensure the Training Certification of team members. Process Indicators: - Ensuring all the documentation related to the caf is done on time (Sales Reports/ Caf Registers). - Ensuring the Quality Audits done on day to day basis. - Implementation of SOPs. - Efficient utilization of the manpower by means of effective charting out of the duty roster. - Integrity, cost controls and Waste Management. - Ensuring 90% score in the Management Visit Report. Customer orientation: - Ensure all the Customer complaints are resolved. - Analysis of Customer database complaints & drive the footfall in the Restaurants. - Ensuring the SOPs are followed by the team in the caf to drive customer focus. - Ensuring the Training norms is met. - Ensuring 90% score in the Management Visit Report. Exp.- Min 3 years in total and 1 year as a Manager
Belhem Hospitality
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