Asst Mgr-Systems

Supports the property s technology Information Resources objectives

Supports all technology planning, decision-making, implementation, and maintenance

Interfaces with vendors, owners, and property staff

CANDIDATE PROFILE

Education and Experience

2-year degree from an accredited university in Information Technology, Computer Science, or related major; 4 years experience in Information Technology, Computer Science or related professional area

OR

4-year bachelors degree from an accredited university in Information Technology, Computer Science, or related major; certified trainer; 2 years experience in Information Technology, Computer Science, or related professional area

CORE WORK ACTIVITIES

Supporting Client Technology Needs

Uses computers and computer systems (including hardware and software) to set up functions, enter data, or process information

Monitors, verifies and manages the acquisition and maintenance of property based systems

Assists in analyzing information, identifying current and potential problems and proposing solutions

Maintains, inspects and repairs equipment

Inspects the equipment or the environment

Verifies that computer and network operations are monitored at the property, backup/recovery functions are performed on scheduled basis and administration functions for hardware, operating and application systems are maintained and completed on consistent basis

Supports managing IR activities to confirm the property infrastructure and applications systems are functional at all times

Verifies solutions are consistent with the clients needs and brand specific IR environment

Administers and maintains mail and email

Maintains inventories and manages IT hardware/software

Provides Internet support and maintenance (if applicable)

Provides cable management support

Generates systems communications for property users to introduce new applications, provide user tips, alert users of system problems and inform staff of progress or status

Consults on specific application issues or hardware/software problems

Provides feedback to Lodging IR on application functional performance and system performance

Managing Projects and Policies

Supports determining whether events or processes comply with laws, regulations, or standards

Monitors processes and evaluates information according to SOP and LSOP requirements

Enforces IR policies and standards protecting company hardware, software and other resources at the property

Maintaining Information Systems and Technology Goals

Develops specific goals and plans to prioritize, organize, and accomplish your work

Performs an assessment of needs, ensuring compliance with brand specific standards, budget and capital requirements

Determines priorities, schedules, plans and necessary resources to complete property projects on schedule and according to specification

Verifies problems are correctly reported, routed, tracked and solved, with the system user being informed of situation at all times

Verifies proper asset management

Performs on-site monitoring of all projects

Demonstrating and Applying IR Knowledge

Keeps up-to-date technically and applies new knowledge to your job

Demonstrates knowledge of job-relevant issues, products, systems, and processes

Provides technical expertise and support

Additional Responsibilities

Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person

Analyzes information and evaluates results to choose the best solution and solve problems

Coordinates property efforts, prioritizes needs and communicates those needs to IR Shared Services and other systems staff

Manages vendors for property IT requirements functioning as escalation point for problem resolution

Marriott International is an equal opportunity employer

We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture

We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law