Asst. Manager Front Office

Interested Candidates may share their CV to joinus@vedicvillagehotels.in

OR

WhatsApp. 8714642710, 8714642720, 8714642721

Roles and Responsibilities

• Ensuring efficient and personalized service during check-in, check-out, and throughout the guest's stay. This includes handling luggage assistance, transportation arrangements etc.,
• Creating a welcoming and efficient atmosphere at the front desk, and striving to exceed guest expectations
• Overseeing reservation procedures, room assignments, and inventory control to maximize occupancy and revenue.
• Coordinating with other departments (housekeeping, maintenance, etc.) to ensure a seamless guest experience.
• Responding to guest inquiries, resolving complaints, and addressing special requests promptly and effectively.
• Preparing daily reports, analyzing data to identify trends, and contributing to the overall performance of the front office.
• Managing the front desk budget, handling financial transactions, and ensuring accuracy of records.
• Ensuring all front desk operations adhere to the resort's policies and procedures.
• Observing staff performance, providing constructive feedback and offer coaching to improve skills and service delivery

Job Types: Full-time, Permanent

Benefits:

• Provident Fund

Supplemental Pay:

• Yearly bonus

Work Location: In person