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AssociBusiness Operations Analyst, Payments

AssociBusiness Operations Analyst, Payments

PhonePe

1 - 3 years

1 - 3 Lacs

Bengaluru / Bangalore Karnataka India

Posted:2 months ago| Platform: Foundit logo

Apply

Skills Required

business reporting Customer Support Operations

Work Mode

On-site

Job Type

Full Time

Job Description

Key deliverables: Manage day-to-day payment operations with internal and external stakeholders including partner banks Analyze transaction success rates and implement process/product improvements Drive business and ad hoc reporting; support reconciliations with the finance team Coordinate escalations, customer support, and maintain relationships with banks and networks Role responsibilities: Identify operational areas for technological intervention and coordinate implementation Collaborate with business and technical teams for integrations and go-live activities Handle internal queries, data requests, and escalations related to payment transactions Maintain a customer-first attitude and drive prompt resolution of issues

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AssociBusiness Operations Analyst, Payments