Associate - UK Shift

1 - 2 years

2 - 3 Lacs

Posted:-1 days ago| Platform: Naukri logo

Apply

Work Mode

Hybrid

Job Type

Full Time

Job Description

Role & responsibilities

Accountable for the delivery of a highly professional candidate experience throughout the referencing and compliance process to ensure Hays and clients mitigate risk and adhere to contractual SLAs.

Build lasting relationships:

  • To liaise in a professional manner with candidates, Sourcing Partners, Recruitment Partner and Client Account Managers.
  • Responsible for providing a high level of customer service to all candidates to optimise the candidate experience and Hays reputation

Be the compliance expert:

  • Complete referencing as per contract requirements and any credit and Criminal Records checks.
  • Overall accountability for ensuring that all compliance for candidates is managed in a timely manner according to specific client deadlines.

Deliver an efficient and compliant process:

  • Contacting candidates by phone to detail compliance/screening process
  • Arranging suitable times for candidates to attend an appointment in one of Hays offices
  • Responsible for ensuring that the correct information is input onto systems to initiate referencing.
  • Accountable for inbound and outbound contract paperwork

Optimise Systems and Business Intelligence:

  • Responsible for keeping systems and technology up to date
  • Release system logins to candidates to input details for referencing to start
  • Run tracking reports and chase any gaps where appropriate

Preferred candidate profile

Knowledge of stakeholder management, KPI's &SLA's

Communicates effectively within the organisation: Tone of voice (phone, email etc.)

Knowledge of the recruitment process end-to-end

Working in teams, attention to detail. Basics of time management. Demonstrates a positive, motivated attitude.

Knowledge of current legislation, depending on the activity (interim, contracting, perm, temp) including Code of ethics, GDPR

Knowledge of the client relationship, with a high-level understanding of the client contract & of the individual defined targets/objectives (KPI's).

Introduction into Hays systems, know of Excel, knowledge of the basics of applicable systems (VMS, ATS, 3SS, Teams etc.) Ensure data accuracy in all tools and basic reporting.

Ownership of own actions, Adaptability, agility, reactivity & objectivity, Knowledge and Respect for the Hays values Effective desk management

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now
Hays logo
Hays

Staffing and Recruiting

London England

RecommendedJobs for You