Associate

Company Description

Travel Sales is a leisure, travel, and tourism company known for providing exceptional travel services and experiences. Based in London at 24a Lime Street, the company specializes in tailoring memorable travel solutions for its clients. Travel Sales combines global expertise with personalized customer care to meet the needs of diverse travelers. With a commitment to outstanding service, the company is dedicated to making travel stress-free and enjoyable.

Role Description

This is a full-time on-site role for an Associate located in Mohali district. The Associate will engage directly with clients to understand their travel needs, provide recommendations, and create customized travel itineraries. Responsibilities will include responding to inquiries, booking flights, accommodations, and other travel services, and ensuring customer satisfaction at all stages of the travel process. The Associate will also work closely with the sales team to meet and exceed sales targets while maintaining high standards of customer service.

Qualifications

• Customer service and relationship-building skills to establish trust and handle client inquiries effectively
• Strong communication, negotiation, and interpersonal skills
• Attention to detail and organizational skills for managing bookings and travel arrangements
• Sales-oriented mindset with the ability to meet and exceed targets
• Proficiency in CRM software and other booking platforms is a plus
• Ability to adapt to client needs and provide tailored travel solutions
• Previous experience in travel, sales, or customer service roles is an advantage
• Bachelor's degree in Travel and Tourism, Business, or a related field is preferred