Associate Trainee

Experience: 0-0.5 Months

Level: Trainee Associate

Skill: Accounts Receivable O2C Process

Location: Hyderabad / Chennai

Shift: Strictly Night Shift

Work Mode: 5 Days Work from Office

Additional Details:

6-month probation period after joining

Excellent communication skills required

Not eligible: MBA, BCA, B.Tech, B.Sc (IT/CS), or other technical graduates

Notice Period: 30-60 Days (Immediate joiners must be willing to wait for interview and background verification timelines)

No relocation allowance for candidates relocating from other locations

Role Summary:

As a Trainee Associate, you will be responsible for handling and resolving internal and external process-related queries within defined timelines and performing day-to-day Accounts Receivable tasks.

Key Responsibilities:

Perform core Accounts Receivable activities such as:

Cash application

Adjustments

Deductions and dispute management

Customer interaction and follow-ups

Execute assigned tasks using ERP systems and digital tools

Meet required individual productivity and delivery targets

Maintain and escalate concerns related to master data management

Serve as the initial point of contact for root cause analysis

Resolve process-related internal and external queries within SLA timelines

Identify and report delayed process steps

Support new team members by helping them understand process workflows

Document process deviations, exceptions, and updates accurately

Participate in relevant training programs such as Lean Six Sigma, SIPOC, and tool-based learning

Contribute to operational excellence, transformation activities, and process improvements

Provide necessary inputs and reports for governance and operational reviews

Team Environment:

You will be part of a team focused on Finance and Operations support services, helping organizations streamline Order-to-Cash processes and enhance operational efficiency through process execution, technology enablement, and continuous improvement initiatives.

Required Qualifications:

B.Com / BBA or any similar 3-year non-technical graduate degree

06 months of experience in Accounts Receivable (freshers eligible)

Basic understanding of the O2C cycle and AR process

Working knowledge of MS Excel

Certification in Oracle or SAP (preferred but not mandatory)

Strong communication skills

Willingness to work in night shifts