Associate Software Engineer - Servicenow

Bristol Myers Squibb

1 - 2 years

8 - 9 Lacs

hyderabad

Posted:3 weeks ago| Platform:

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Skills Required

business process computer science performance tuning analytical cad clinical trials workflow data privacy unit testing service catalog

Work Mode

Work from Office

Job Type

Full Time

Job Description

Design, develop, test, and maintain ServiceNow platform following industry leading best practices.
Implement and communicate best practice principals for Development & Integration ensuring they are well documented and followed by developers, administrators, and 3rd party vendors.
Work closely with cross-functional teams to deliver ServiceNow solutions.
Work with the cross-module team to troubleshoot and resolve issues/incidents.
Accountable for ServiceNow support and lifecycle management for new and existing ServiceNow Integrations.
Collaborate with product owners and stakeholders to ensure requirements are clearly understood and backlog items are prioritized.
Demonstrate a flexible and adaptive approach to accommodate changing requirements.
Ensure clear communication and transparency within the team and stakeholders.
Identify opportunities for new/improved Architecture opportunities.
Collaborate with ITQA, Cybersecurity and Testing teams to ensure the quality and security the platform and the solutions provided.
Communicate with the business process analysts and stakeholders to identify current and future roadmap and strategies for the platform.
Must be self-directed with proven ability to make mature decisions supported by thorough data and process analysis.
Mentor and train junior ServiceNow developers.

Qualifications & Experience

Degree in Computer Science, Information Systems, related field, or equivalent work experience
1-2 years of experience in ServiceNow development and implementation with an architectural focus
Experience in at least one of the ServiceNow modules (ITSM, ITAM, ITOM, IRM (GRC/TPRM), HRSD)
Experience with ServiceNow platform functionalities such as Service Catalog, Flow Designer, Workflow Editor, Scripting and Integration Hub preferred
Strong analytical and problem-solving skills to troubleshoot and resolve technical issues
Excellent communication and collaboration abilities to work effectively with cross-functional teams
Ability to work independently, manage multiple priorities, and meet deadlines in a fast-paced environment
Experience with ServiceNow performance tuning and optimization preferred
Experience with ServiceNow security and compliance preferred
ServiceNow Certified System Administrator (CSA), Certified Application Developer (CAD) or Certified Implementation Specialist (CIS) certification is a plus

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