Associate, Service - Global FS (Healthcare)

Location - Gurugram You will be an Associate at GLG, where you will play a crucial role in delivering top-notch client service within a performance-driven, merit-based, and team-oriented setting. As an Associate, you will be an integral part of GLG's Insight Network, which is renowned as the world's largest and most diverse source of firsthand expertise. Your responsibilities will revolve around engaging in fast-paced communication and collaborating with leading professionals such as top financial services firms, consultancies, and corporations to provide them with the insights necessary for their success. Your role as an Associate will require you to possess natural curiosity, strong critical thinking abilities, and a competitive spirit to ensure client satisfaction. You will undergo a comprehensive onboarding, apprenticeship, and training process to enhance your skills and proficiency in project delivery, client relationship management, and expert engagement. In a short span of time, you will be taking charge of project lifecycles, interacting closely with esteemed clients and experts while receiving continuous guidance and mentorship from your team to refine your project management and communication skills. Your specific responsibilities will include building strong client relationships, offering customized support, and implementing tailored solutions to help clients achieve their objectives. You will be responsible for managing client projects from inception to completion, including project scoping, expert recruitment, and delivering high-quality outcomes. Collaboration with colleagues, managers, and internal stakeholders will be essential to leverage GLG's complete product suite for maximizing commercial outcomes, revenue growth, and ensuring client retention. Upholding GLG's compliance standards and embodying the company values will also be a key aspect of your role. As an Associate at GLG, you will have the opportunity to thrive in a dynamic, collaborative environment alongside global colleagues. You will hone transferable business skills such as client service, communication, negotiation, critical thinking, and project management. Developing account management and commercial skills through direct client interactions and responsive service will be a significant part of your growth. Additionally, you will collaborate with regional and global teams to contribute to revenue and commercial success. An ideal candidate for this role should hold a Bachelor's degree or higher, have 0-3 years of experience in client-facing, sales, or account management positions, and demonstrate critical thinking and creative problem-solving abilities. Strong communication and interpersonal skills, including proficiency in phone-based outreach, are essential. The ability to work independently and collaboratively in a fast-paced environment, receptiveness to coaching and feedback, effective multitasking and prioritization, attention to detail, determination to exceed client expectations, and an appreciation for data and numbers are also desired qualities. Flexibility to work during early morning, evening, or night shifts is a must, as GLG operates on a 24/5 model with 9-hour shifts. GLG is a global insight network that connects clients with expertise from a vast network of approximately 1 million experts, serving a wide range of businesses worldwide. GLG's industry-leading compliance framework ensures structured, auditable, and transparent learning experiences for clients, aligning with the highest ethical standards. The compliance standards at GLG set the company apart competitively and are integral to its cultural ethos. For more information, visit www.GLGinsights.com.,