Associate / Senior Associate Quality -AR

2 - 6 years

3 - 6 Lacs

Posted:None| Platform: Naukri logo

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Job Type

Full Time

Job Description

Role & responsibilities

  • Perform audits of AR-related transactions (insurance follow-up, denials, payments, adjustments).
  • Ensure quality standards and accuracy in claim follow-up and resolution processes.
  • Identify error trends and process gaps; provide actionable feedback to AR teams.
  • Maintain documentation of audit findings and support performance improvement initiatives.
  • Work closely with team leads, trainers, and managers to ensure adherence to SLA and client expectations.
  • Conduct quality calibration and participate in team huddles to improve quality alignment.
  • Assist in updating QA checklists and process SOPs as required.

Preferred candidate profile

  • 25 years

    of experience as a Quality Analyst in

    AR/RCM – US Healthcare

    domain.
  • Strong knowledge of the US healthcare claim lifecycle, denial codes, payer rules, and AR workflows.
  • Good understanding of HIPAA compliance and audit documentation.
  • Excellent analytical, communication, and reporting skills.
  • Proficient in MS Excel, QA tools, and AR platforms (Athena, EPIC, Kareo, etc., preferred).

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