Associate - Front Desk Receptionist

Position Overview:

The Front Desk Receptionist serves as the first point of contact for visitors and clients, ensuring a professional and welcoming environment. This role is responsible for managing front desk operations, handling incoming calls, and providing administrative support to maintain smooth office functioning.

Key Responsibilities:

• Greet and assist visitors, clients, and employees in a courteous and professional manner.
• Answer, screen, and forward incoming phone calls promptly.
• Maintain visitor logs and issue visitor badges as per security protocols.
• Manage incoming and outgoing mail, courier services, and deliveries.
• Schedule and coordinate meeting rooms and appointments.
• Provide basic administrative support, including filing, data entry, and document preparation.
• Ensure the reception area is tidy, organized, and presentable at all times.
• Assist with office supplies inventory and ordering.
• Handle inquiries and direct them to the appropriate department or personnel.

Qualifications & Skills:

• Education:

  High school diploma or equivalent; additional certification in office management is a plus.

• Experience:

  2-7 years in a receptionist or administrative role, preferably in a corporate setting.

• Skills:

• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Proficiency in MS Office (Word, Excel, Outlook).
• Professional appearance and demeanor.
• Ability to handle confidential information with discretion.

Key Competencies:

• Customer service orientation
• Attention to detail
• Time management
• Problem-solving skills
• Adaptability and teamwork