Associate Director Transaction & Processing

Job Description

This Position is responsible for activities related to servicing of commercial loan transactions. Setting up cash management accounts, monitor cash management triggers, and closing cash management accounts. Administering funds performing loans through waterfall. This process involves analyzing the account to ensure there are sufficient funds to process funds, reconciling funds in the Cash Management account, processing payment from the cash management account, disbursing operating expenses to the borrower, and distributing any remaining funds in accordance with the governing agreements. Responsibilities: Support a variety of loan servicing tasks, including reviewing loan disbursement requests, processing and approving disbursements of high value transaction, process and approve day to day waterfall and triggers processing, setup, manage and close cash management accounts adhering to procedures. Proactively ensure process is audit ready. Maintaining procedure manuals, provide trainings and on job support to junior team members. Perform Quality reviews, provide timely feedback and conduct meetings to improve quality of the process. Identify and execute transformation/automation project which brings efficiency to the business Work with Line of Business Partners to execute day to day operations and ensure process SLAs are achieved Proactively identify risk and introduce appropriate control measures Execute control, checks, reconciliation and report the outcome to management on a daily basis. Independently manage customer complaint, respond timely to customer queries and provide long term solutions. Participate in application testing whenever needed Collaborate with peers and colleagues, stakeholder from stateside and from other departments and managers to achieve goals of the business Managing the process in absence of FLM Required Qualifications: Require 5+ Years of experience in Commercial Real Estate Servicing, Money Movement, Approval experience in Domestic (US) or International Disbursements/Payments domains, Cashiering. Ability to identify and manage Risk. Hands on experience on advanced excel, preferably VBA coding Strong verbal and written communication skills Demonstrated capacity to achieve results in a fast-paced, high-volume, and dynamic setting. Organizational and administrative skills that reflect attention to detail and the ability to prioritize amidst competing demands. Strong work ethic and a sense of urgency. Skilled in managing sensitive information while upholding privacy. Handling workload and special projects efficiently. Ability to work both independently and within a team environment.