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Navayuga Consultancy
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Associate Back Office Transaction Processing

Associate Back Office Transaction Processing

Navayuga Consultancy

1 - 6 years

2 - 6 Lacs

gandhinagar

Posted:2 weeks ago| Platform:

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Skills Required

back office transaction processing payment posting billing adjustments meet productivity review customer documents requests for accuracy compliance and sla targets quality

Work Mode

Work from Office

Job Type

Full Time

Job Description

Greetings from Navayuga Consultancy Services!!

We have Urgent Opening for Associate- Back Office -Transaction Processing for TCS at Gandhi Nagar Location.

Experience: 1 to 6 Years

Location: Gandhi Nagar

Key Responsibilities

Process customer account transactions: billing adjustments, payment posting, account updates.
Validate and resolve meter reading exceptions (high/low consumption, missing or estimated reads).
Review customer documents and requests for accuracy and compliance.
Support service order completion: move-ins, move-outs, reconnections, disconnections.
Update systems and workflow tools with accurate data.
Meet productivity, quality, and SLA targets.
Adhere to regulatory, security, and compliance guidelines.

Required Qualifications & Skills

Graduate degree in any discipline.
Strong attention to detail and numerical accuracy.
Good communication skills.
Basic knowledge of MS Office.
Ability to learn new systems and processes.
Willingness to work in US office hours i.e. 6 PM to 4:30 AM.

Preferred Skills

Internship or exposure to utilities or BPS operations.
Familiarity with billing systems or meter data processes.
Understanding of consumption patterns, tariff plans, or service order types.

Core Competencies

Accuracy & Quality Orientation
Process Compliance
Time Management
Problem Solving
Team Collaboration
Customer Focus

Interested candidates can share your resume with following details:

Candidate Name:

Contact Number:

Mail Id:

DOB:

PAN Number:

Note: Pan number is mandatory for registration process in TCS.

Mail to: vinedha.navayuga@gmail.com

Thanks & Regards,

Vinedha S

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