Associate

Job Title:

Reports To

Salary Range:

Based at: Bangalore, Karnataka

Description

Responsibilities:

Tool Management (ERP):

• Ensure correct user roles, permissions, workflows, and access controls are maintained.
• Monitor system performance, backups, updates, and security compliance.
• Work closely with internal departments to understand business processes and convert them into ERP workflows.
• Create detailed documentation (SOPs, workflow diagrams).
• Identify process gaps and propose digital solutions using ERP features.
• Coordinate end-to-end ERP implementation for new modules or process enhancements
• Coordinate with developers and functional consultants for customization, integrations, and testing.
• Conduct UAT (User Acceptance Testing) and ensure smooth go-live.
• Create custom reports, dashboards, KPIs, and analytics for management
• Train end-users on modules, features, and process workflows.
• Analyze system usage and implement enhancements to improve efficiency.
• Maintain audit trails, logs, and documentation.

Management Information System.

• Gather operational data from multiple units and Ensure data accuracy, completeness, and timely updates.
• Manage master data and maintain data integrity.
• Prepare monthly MIS reports for management

Agreement and Resolution:

• Draft, review, and finalize various agreements including project agreements, vendor contracts, MoUs, and service agreements.
• Maintain a central repository of all agreements with proper version control.
• Prepare resolutions for trustee approvals with accurate details, financial information, and supporting documents.
• Ensure all documents (agreements, resolutions, meeting minutes) are complete, accurate, and approved per internal protocol.
• Provide periodic updates to management on agreement status and resolution pipelines.

External Engagement.

• Represent Ashraya Hastha Trust at key forums, conferences, events to build our network and generate potential leads.

Required Skills and Qualifications

• Education: High school diploma or equivalent is typically required; some positions may prefer an associate's degree or relevant certifications.
• Typing Skills: Proficiency in typing with a high degree of accuracy; familiarity with data entry software and spreadsheet applications (e.g., Microsoft Excel).
• Attention to Detail: Strong attention to detail to ensure data accuracy and completeness.
• Organizational Skills: Excellent organizational and time management skills to handle multiple tasks efficiently.
• Communication Skills: Good verbal and written communication skills to interact effectively with team members and other departments.

Work Environment

• Data Entry Associates may work in various settings, including offices, healthcare facilities, and remote environments.
• This role is crucial for maintaining the integrity and accessibility of data within an organization, supporting various departments by ensuring that information is accurate and up-to-date.